Asmus Toys Lord of the Ring Gandalf Gray

[RandomHero]

Sorry for being out of the loop. Is this a new head altogether or an updated one?

The crown (this line) head is brand new compared to the earlier version of Gandalf the Grey from a few years ago. It's the one you're seeing in this thread. Asmus had said they would sell a limited number of these heads for members who owned the first Gandalf to purchase, so that's what was being asked about.

 

[MrASDF]

The crown (this line) head is brand new compared to the earlier version of Gandalf the Grey from a few years ago. It's the one you're seeing in this thread. Asmus had said they would sell a limited number of these heads for members who owned the first Gandalf to purchase, so that's what was being asked about.

Ah sweet! Thanks for explaining.

 

[gamer0104]

Hey all! Like many of you, I was disappointed on the crown series hat that came with gandalf. Since Asmus advertised the new hat 2.0, I've been hounding Asmus on how to get one (without having to order a new figure etc.) After 2 tries emailing asmus directly, I was able to get into contact with someone helpful that forwarded my request to the billing department and I paid $27 shipping for the new sculpted hat to arrive (came pretty quick). I love it and I can now display my gandalf properly with the hat on. Hope this info helps those looking to get one. Cheers!

 

[Jbeltram4]

Replacement hat definitely lifts this figure. Very happy to have been able to order it from Asmus without having to buy a figure I did not want. Not sure what I’ll do with him once InArts releases, but for now, he’s awesome.

 

[cbulas1]

That new hat is definitely an improvement!

Here's my Gandalf with my just-opened Asmus Frodo.

 

[RandomHero]

Looks great!

 

[hoodonit00]

Come on Asmus. Just put the hat on your site already so people don’t have to jump through hoops to get it.

 

[Sixth Scale Man]

That actually sounds like a great solution. They’ve been putting Galadriel’s mirror and Arwen’s chaise up for sale. This makes perfect sense!

 

[hoodonit00]

That actually sounds like a great solution. They’ve been putting Galadriel’s mirror and Arwen’s chaise up for sale. This makes perfect sense!

I had no idea they put those up for sale.

 

[Sixth Scale Man]

Yeah, the mirror isn’t up any more, but the chaise is still there.

 

[thebreen]

Whatever happened to the new Gandalf head we were supposed to get? And can that come with the new hat?

 

[RandomHero]

Whatever happened to the new Gandalf head we were supposed to get? And can that come with the new hat?

@Asmus can you share some light on this? You had mentioned a few times it would be coming soon but no news. I’m sure you’ll make good on it, can you give us a time frame?

 

[denrep-lilium]

@Asmus can you share some light on this? You had mentioned a few times it would be coming soon but no news. I’m sure you’ll make good on it, can you give us a time frame?

Triple the question. It's OK to wait, but it seems all the batches were already sent by now.
I also did not hear about my Frodo blue-eyed head yet.

 

[scumonkey]

"I also did not hear about my Frodo blue-eyed head yet."
Same boat...sent pics of my sick looking head as requested and then SILENCE.

 

[spaceghost2000]

I never received the invoice to pay off Gandalf, so I sent an email asking to cancel and get the deposit back, never heard back.

I think their customer service is very slow/non-existent for the past few months.

 

[RandomHero]

Their customer service seems to have taken a beating since the Ash situation. I would imagine that caused quite the backlog for them. I can't imagine they're still behind from that, though.

I just wish they'd check in. Asmus was always helpful about helping the board members here, even if it did take a while. We had a good back and forth with them, at least until that InArt thread popped up and certain members decided to go off the deep end.

It's been over a week since they've logged in here. I hope Asmus returns. Even though there have been flaws they were one of the few brands to listen to their buyers.

 

[Jase25]

I can't wait to get that hat. I just got this Gandalf and I am really impressed View attachment 586799View attachment 586800

I’ve pre-ordered the InArt Gandalf but your review sold me to pick this up too. Hopefully I can snag a replacement hat as well.

 

[Sassafras]

I just want to hear about the head for V1 and figure I can get another hat too, at the same time. ASMUS how about some headsssssssss........

 

[Wor-Gar]

Are you talking about the rooted head that Asmus said they'd make available for people who purchased the GTG v1 with sculpted hair?

 

[Antarion]

I would also really really love to get a Gandalf head for my V1. I have no problem to wait but they told us it will be nearly ready several times now...just want a time frame or even a "we changed our minds and wont do this" so I can stop waiting.