Avoid Buying From Q!

[Kamandi]

Horrible customer service! Never gets back to customer when they have an issue. Better off paying a little more and going through a reputable company like Sideshow as I had to in order to get what I wanted.

Your original post does nothing to suggest there was a UPS claim investigation. Once Q explained such I felt like your omission was designed to lay blame at his feet when it is a shipping issue that has yet to be resolved.

You have only convinced me to not buy or sell from you.

Good day sir!

 

[andres1wacko78]

I get it, but the title of your thread is pretty inflammatory for something that hasn't been resolved. That's fair to say, right?

I'm not trying to be a douche, just genuinely curious, has UPS said what they are waiting for from the Seller?

Like I said, I hope it works out. I've been in your spot. Stuck waiting it out and powerless over the outcome SUCKS. Especially when you're excited to get something on top of everything else.

Yeah... UPS said they're waiting for paperwork he has had since the 18th. My issue isn't with product. It is with the lack of communication or work to make sure a customer is happy. I had an issue with shipping not him. I needed his help to get it resolved, but it seems like he just wants me to eat it. He doesn't have to pay so I don't understand his hesitation or lack of responding. This is based on my experience just like a positive response would be yours.

 

[andres1wacko78]

Your original post does nothing to suggest there was a UPS claim investigation. Once Q explained such I felt like your omission was designed to lay blame at his feet when it is a shipping issue that has yet to be resolved.

You have only convinced me to not buy or sell from you.

Good day sir!

Read the rest of the posts and you will see that he has not done his part as the seller to assure customer satisfaction. Good day sir!

It is because of him that the claim is still open.! That is his fault! That is my issue with his customer service!

 

[thenammagazine]

Your original post does nothing to suggest there was a UPS claim investigation. Once Q explained such I felt like your omission was designed to lay blame at his feet when it is a shipping issue that has yet to be resolved.

You have only convinced me to not buy or sell from you.

Good day sir!

If I understand correctly, it's that UPS only deals with the shipper, not the customer (which is true). So it would be a lack of action on either Q's part (which it kinda already is if he's not responding to emails) for not filing the paperwork regarding the missing shipment and/or UPS for making false statements about sending paperwork. Bottom line, somebody's dragging ass and it's not Andres.

 

[CriterionCollector]

I'm sure most of us agree on here that Q is remarkably inconsistent and late with his emails. However, there's no call to go all crazy on him. That said, Q, you need to reply to your emails more often.

 

[andres1wacko78]

If I understand correctly, it's that UPS only deals with the shipper, not the customer (which is true). So it would be a lack of action on either Q's part (which it kinda already is if he's not responding to emails) for not filing the paperwork regarding the missing shipment and/or UPS for making false statements about sending paperwork. Bottom line, somebody's dragging ass and it's not Andres.

Finally.... Someone understands.

 

[Wanderer]

And it's Nam too?! ... WTF!
Interesting thread....

 

[andres1wacko78]

I will be happy to say Q did his part once this is all taken care of. I am just trying to keep the ball moving. Not sure how my health is going to end up, I just know I want to give him the benefit of the doubt that he will take care of this. Until then, I have to keep doing my part, just like those who had positive experiences with him.

 

[cplhicks]

And it's Nam too?! ... WTF!
Interesting thread....

I know eh!


Thought I do agree with nam on a lot of issues...

 

[CeeemOr]

I NEVER had a problem with Q in either buying from him or selling to him!He has AWESOME prices and willing to work with you.I will agree that he does seem to take his time in responding to emails,PMs,etc.,^_^ but he does respond and that's what counts.I think so anyways!

 

[andres1wacko78]

How takes care of issues and helps them become resolve should matter as well, not just the good transactions.

 

[Q]

Freaks,

I contacted UPS and they said I have done everything in my power. Now everything is up to them to deal with the investigation and result of the claim. I did everything as a seller should. I told the buyer, a claim was filed and once I heard from them, I would let them know. Dont know what else I should have done differently.

About not answering emails right away, I am not in front of a computer 24 hours a day. I have a regular job, two kids, a wife, and my little side toy business which has one employee, ME! Even Sideshows customer service takes 24-72 hours to reply back.

So for Andres to make the title AVOID BUYING FROM Q is not accurate and unfair. He has dealt with me before and never had a problem in the past transaction(s).

 

[intothevoid]

I think the title of the thread is a little unfair and pre-emptive. It's good to make others aware of potential problems but it seems Q is doing what he can to address the situation now

Hopefully everything will work out fine in the end for all parties.

 

[addicted 2 collecting]

Freaks,

I contacted UPS and they said I have done everything in my power. Now everything is up to them to deal with the investigation and result of the claim. I did everything as a seller should. I told the buyer, a claim was filed and once I heard from them, I would let them know. Dont know what else I should have done differently.

About not answering emails right away, I am not in front of a computer 24 hours a day. I have a regular job, two kids, a wife, and my little side toy business which has one employee, ME! Even Sideshows customer service takes 24-72 hours to reply back.

So for Andres to make the title AVOID BUYING FROM Q is not accurate and unfair. He has dealt with me before and never had a problem in the past transaction(s).

 

[Skiman]

*sub *

 

[andres1wacko78]

Freaks,

I contacted UPS and they said I have done everything in my power. Now everything is up to them to deal with the investigation and result of the claim. I did everything as a seller should. I told the buyer, a claim was filed and once I heard from them, I would let them know. Dont know what else I should have done differently.

About not answering emails right away, I am not in front of a computer 24 hours a day. I have a regular job, two kids, a wife, and my little side toy business which has one employee, ME! Even Sideshows customer service takes 24-72 hours to reply back.

So for Andres to make the title AVOID BUYING FROM Q is not accurate and unfair. He has dealt with me before and never had a problem in the past transaction(s).

Sideshow's customer service is answered in 24-48 hours! Check their site! Did you fill out the forms? Did you even call UPS after I stated they said you haven't returned those forms to them? If not, you're still not doing your part! Stop making excuses. If I sold something and something went wrong, I would do what I could to secure that customers and make them happy! That's what makes a business! Not just sales and bunch of buddies running to his aid cause they had good experiences! I dealt with you before and all was well. All it takes is 1 experience like this to happen to one of your so-called fan base to make them fair-weather fans. I will contact UPS daily to see if you have finally returned these forms, and I will continue to post updates until it is completed, so everyone will know how long exactly this process took

 

[The_One]

Freaks,

I contacted UPS and they said I have done everything in my power. Now everything is up to them to deal with the investigation and result of the claim. I did everything as a seller should. I told the buyer, a claim was filed and once I heard from them, I would let them know. Dont know what else I should have done differently.

About not answering emails right away, I am not in front of a computer 24 hours a day. I have a regular job, two kids, a wife, and my little side toy business which has one employee, ME! Even Sideshows customer service takes 24-72 hours to reply back.

So for Andres to make the title AVOID BUYING FROM Q is not accurate and unfair. He has dealt with me before and never had a problem in the past transaction(s).

Bro, you will always get whiners no matter if your selling DX Jones or Cotton Socks. Thankfully, I personally have never had one but reading various threads it has become apparent that most whiners have a post count under 100

 

[thenammagazine]

I think the title of the thread is a little unfair and pre-emptive. It's good to make others aware of potential problems but it seems Q is doing what he can to address the situation now

Hopefully everything will work out fine in the end for all parties.

In all fairness, anybody who didn't see the thread title as the opinion of it's author has far more serious issues to deal with... like basic reading comprehension. This is the opinion of this buyer in particular, based off of this transaction and it's up to Q to change that opinion, or just ignore it if he so chooses.

Honestly, I'm getting a little sick of seeing every "negative" thread regarding Q trolled by a select few of his "loyal customers" until it's closed - which is entirely their intent. I'd like to see how this actually plays out naturally, for a change so that I, as well as others, can make an educated decision on whether or not to patronize Q's store based on ALL his customers, not just the "loyal" ones.

 

[andres1wacko78]

Freaks,


About not answering emails right away, I am not in front of a computer 24 hours a day. I have a regular job, two kids, a wife, and my little side toy business which has one employee, ME! Even Sideshows customer service takes 24-72 hours to reply back.

So for Andres to make the title AVOID BUYING FROM Q is not accurate and unfair. He has dealt with me before and never had a problem in the past transaction(s).

As for having kid and a Family.... I have seen you use this excuse on other threads. I have a fulltime job, I am a fulltime college student, 4 kids, a wife, and an illness that is killing me, and I still have time to mess with this hobby. Unfortunately I am selling most of it cause of my illness, but I still have time. So that excuse doesn't resonate with me. Sorry

 

[Raymond F.]

Packages get lost all the time. The truth of the matter is that USPS, UPS and especially Fed Ex are greedy corporations that exploit workers and pay extremely low wages. Therefore you are left with the lowest common denominator of intelligence working at the offices and on the mail routes. Mistakes happen but imbeciles work in postal services. Sorry but it's true. Ive dealt with this long enough to know it's true.

Their "investigations" I got news for you, no one is investigating ____. They just pass it around until someone writes something off and then issues a refund to the shipper. This can take months because union laws says these imbeciles can't stay a minute over 5 PM. they put their time in, doddle don't take responsibility and go home and let union laws protect them.

Oh and if you try and cheat their system by declaring less than the actual value? When they lose your package, and it's not if it's when, they will not give you a full refund of the value. And if you declare full value? be prepared to pay insane fees esp. when shipping overseas.

Are there some postal workers with common sense? Oh I'm sure there are many. But is it the majority? No way.

It sucks for the buyer AND the seller. Someone's getting screwed. And it's most often the seller unfortunately. The price of doing business? Maybe but the postal services are the ones getting off scot free and no one can do jack ____.

I feel for both parties in this situation.