I got a call from Fed EX about customs for this figure.
I'm guessing they saw the word "Doctor" and thought medical supplies?
It's suppose to be here by Friday,I'm guessing that's not going to happen now.
This sucks!
These are the replacements I am sure.. sort of like Sideshow's second chance/waitlist sales. better ask quick!
Mine finally arrived after two attempts by FedEx, their fault not mine.
Other than a slight paint scratch on the top of his hair, there's nothing else I can find wrong with it. I love it! He'll be in the display case with the 11th shortly.
I am sure they have extras and you did provided pics, so yeah. Be prepared to return your defected shoe to their facility
Surely they wouldn't make me mail a stupid shoe all the way back to England. They haven't even replied to my email. I don't think they've ever replied to anything I've asked before =/
Big Chief Studios Limited said:The first order of business this week is to organise shipping out the replacement parts. Please note that if your figure arrived with a damaged head or faulty base, we will require the faulty part to be returned to us. We have a return address is the US for customers. So if you will be returning a faulty part in the US, please email us for our US address.
Perhaps. I re-read their facebook comment regarding replacements, and while they do require one to send a defected head or base to them, they mention nothing about a shoe. Then again, there is a poster here in the US who had to return a faulty jacket to them. Regardless, BC now has a US return address. See the quote from the BC FB page below