Wonder if they'll unveil a preview of the Hartnell figure at the show? There would never be a better time to preview what would ordinarily be seen as a very niche item...
They are at the Celebration show manning their booth and have announced that they won't be able to address any concerns until after Tuesday.
Hopefully you can figure it out... you have until December 4 to get it sorted out before your order is affected.
It's odd, it worked perfectly for me and a lot of others. Maybe check your spam? Maybe they got automatically deleted?
It's not a matter of me figuring it out. I'm locked out of the site, and their password reset isn't sending emails to my address. Nothing I can do on my end. So I hope they notice my troubles before the Dec. 4 deadline.
Just to make sure, you're both on this page, filling in the top box, right?
https://www.bigchiefstudios.co.uk/site/account.php
Do you mean if he doesn't come with the hat and scarf and jacket, you wont' get him? I really am hoping he comes with it all!
Do you mean if he doesn't come with the hat and scarf and jacket, you wont' get him? I really am hoping he comes with it all!
Trilogic pieces?
Black and white parts?
Using a hotmail/outlook email address? They're known for not recieving mails like that.
We just wanted to let you know that whilst we are busy at the 50th Celebration event, our web guy is busily completing merging the accounts and adding functionality to the orders page within the accounts.
We are taking a little more time to try and get things in place for a smoother process for you all to complete your balances plus shipping costs.
Thank you for bearing with us. We really do appreciate your patience and understand that it has been frustrating for you.
Thanks
BCS