Snadinator
Super Freak
4 or so people on a forum reporting a broken leg out of 1500 statues isn't a whole lot.
at those who already received Black Widow ... do her feet touch the base or is their still some space left ?
I just received mine, scratches on the base and I can't get the right hand to securely attach at all, it just kind of hangs there by the magnet. I also had a hard time getting the left hand on, the empty left hand will not attach at all. This is by far not my first PF and I have to say, for a PF the packaging is complete garbage. Reminds me of when Palisades was making statues and bust, cheap Styrofoam and everything wrapped in plastic and in plastic bags, no thin foam wrapping anymore. I called customer service and got their voice mail.
I don't want this first post to come off as negative as I have 4 other PF's and several statues / comiquettes from Sideshow and they are all (pretty much) flawless. Unfortunately, my Black Widow EX arrived with a break in the right leg where the boot attaches as well and there is evidence that the support post was digging into the styrofoam packaging.
I sent my photos off to Sideshow and they have responded with the options of a $50.00 credit, $45.00 refund or a return of the item which will result in a full refund or exchange.
I don't want to lose out on the EX, has anyone had experience with returns?
Sorry its not clear, are you being offered a replacement first?
at those who already received Black Widow ... do her feet touch the base or is their still some space left ?
From Sideshow: "If neither of these options (credit or partial refund)is satisfactory, you may decide to return your damaged item for an exchange or a full refund. In a separate email you will be sent an RMA number for your return, along with instructions for your exchange or refund."
I have responded and confirmed I would like to exchange the body as I am not comfortable trying to repair the piece myself.
Sideshow's customer service has been very helpful and I am reasonably confident this will all work out.
I just received mine, scratches on the base and I can't get the right hand to securely attach at all, it just kind of hangs there by the magnet. I also had a hard time getting the left hand on, the empty left hand will not attach at all. This is by far not my first PF and I have to say, for a PF the packaging is complete garbage. Reminds me of when Palisades was making statues and bust, cheap Styrofoam and everything wrapped in plastic and in plastic bags, no thin foam wrapping anymore. I called customer service and got their voice mail.
just like i already mentioned earlier, the packaging for this statue is just unacceptable and yes the magnets are pretty weak
I can't speak for anyone else...but the magnets on my PF are fine.
I can't speak for anyone else...but the magnets on my PF are fine.
than you are very Lucky
by the way all the seperate pieces like the hands , holster and gun were floating around in the box