Statue Chronicle Collectibles 1:4 Endoskeleton Statue: Terminator Genisys

[rjszar]

CC is offering $200 if you keep it.

Just saw that over at SF. Fired off an e-mail to Heather. That's definitely something I can live with.

 

[TheMovieManiac]

CC is offering $200 if you keep it.

Is this only if you purchased direct through Chronicle? Would retailers be extended that $200 for their customers?

 

[Collectorcol]

Is this only if you purchased direct through Chronicle? Would retailers be extended that $200 for their customers?

Highly doubtful.

 

[Charled4400]

What was the original retail price of this from cc?

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[sewbacca]

What was the original retail price of this from cc?

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Believe it is $500 and 60 for shipping

 

[Charled4400]

Believe it is $500 and 60 for shipping

Thanks. Well at $360 including the $200 refund is not too bad for those that want to keep it. As long as i didn't get a black one like some pics that i have seen, id probably keep it.

If i got one of the extra dark ones, i wouldnt pay $360 for it.



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[ambasah]

mine hasn't shipped yet (I'm in Canada) and I chose a full refund which they accepted with no problems.

I am very impressed with the customer service provided by this company. I know they will learn from this and I will not hesitate to order in the future.

 

[Patriot666]

This has to be a hard hit for a fairly new company.

 

[sewbacca]

mine hasn't shipped yet (I'm in Canada) and I chose a full refund which they accepted with no problems.

I am very impressed with the customer service provided by this company. I know they will learn from this and I will not hesitate to order in the future.

Waiting on my response from Heather and choosing for the refund. A $200 dollar credit to keep it is what I heard available but don't want a credit.
Happy you got it resolved Ambasa.

 

[67L88Stingray]

This has to be a hard hit for a fairly new company.

Probably worth it to help with damage control. Not sure I will keep mine though.

 

[Webb]

Not a refund,but a in house credit for future purchases. I have the Jurassic Park diorama on flexpay,hopefully this fiasco will make next next statues with better QC.

 

[Collectorcol]

Store credit is not a refund.

 

[CAIN MKII]

This has to be a hard hit for a fairly new company.

Yes and I'm pretty sure this bad experience won't be forgotten before long and will help improve the company.
" What doesn't kill you make you stronger. "

 

[clutch]

And this forum is a small percentage of sales so I doubt it is a hard hit to CC.

 

[TheMovieManiac]

Highly doubtful.

I asked 2 questions. Which one were you referring to?

 

[snoop101]

They're paying people to keep this? Lmao!

 

[67L88Stingray]

They're paying people to keep this? Lmao!

Same thing every other company tries when a piece has issues, what is so funny? At least they are giving a large amount, Sideshow would offer $50 tops.

 

[TheMovieManiac]

Same thing every other company tries when a piece has issues, what is so funny? At least they are giving a large amount, Sideshow would offer $50 tops.

Keeping it 100!

 

[snoop101]

Same thing every other company tries when a piece has issues, what is so funny? At least they are giving a large amount, Sideshow would offer $50 tops.

How is that not funny? A company that has to pay you to keep their product? LOL it speaks volumes about the quality of items they're selling. Even with $200 back, this still wouldn't be worth it. Why not just make a good product to begin with?

 

[67L88Stingray]

How is that not funny? A company that has to pay you to keep their product? LOL it speaks volumes about the quality of items they're selling. Even with $200 back, this still wouldn't be worth it. Why not just make a good product to begin with?

It is not funny at all IMO. China screws us all again, it does not "speak volumes" about CC. One bad decision to use a shady factory and we all suffer.