Current discount codes at SSC

[YankeesFanboy]

Re: Current discount codes at SSC and other random rumblings

They've been very active the past week or so, I'd give them a few days to recover.

 

[Collectorcol]

Re: Current discount codes at SSC and other random rumblings

They're probably at Comickaze now.

 

[Edub]

Re: Current discount codes at SSC and other random rumblings

Why was this thread moved?

 

[Collectorcol]

Re: Current discount codes at SSC and other random rumblings

Why was this thread moved?

To stop non members viewing...

And reduce my post count.

 

[slamscaper]

Re: Current discount codes at SSC and other random rumblings

Why was this thread moved?

We were trying to hide from you.

 

[slamscaper]

Re: Current discount codes at SSC and other random rumblings

Well, to get things back on topic . . . about how long do you think it will take SS to respond to the contest winners? I'm thinking a few days at the least.

It takes days even weeks.

 

[Darth Snoopy]

Re: Current discount codes at SSC and other random rumblings

I'm waiting on confirmation from Dave on whether or not future Sideshow events like Spooktacular, Black & White Friday & The 12 Days of Sideshow will be posted in the Board Business Events forum only.

 

[Edub]

Re: Current discount codes at SSC and other random rumblings

We were trying to hide from you.

Clearly lol. I loved this thread. I hope it stays active

 

[slamscaper]

Re: Current discount codes at SSC and other random rumblings

Clearly lol. I loved this thread. I hope it stays active

It will, it was active before spooktacular.

 

[YankeesFanboy]

Re: Current discount codes at SSC and other random rumblings

To stop non members viewing...

And reduce my post count.

That was the primary reason, by the way.

 

[Pixelpiper]

Re: Current discount codes at SSC and other random rumblings

I'm waiting on confirmation from Dave on whether or not future Sideshow events like Spooktacular, Black & White Friday & The 12 Days of Sideshow will be posted in the Board Business Events forum only.

I didn't even realize that forum was also member-only or I might have suggested it. Knowing how jokes can go flying in this thread is one of the other reasons Sandbox came to mind first.

 

[Rambler]

Re: Current discount codes at SSC and other random rumblings

Well this explains my loss in post count. Lost about a 100. Like someone said before, I will get to celebrate 4000 again. LOL. Now back to talking codes, fake codes, and sand people.

 

[Angry Kal-El]

Re: Current discount codes at SSC and other random rumblings

Yeah but that was because the offending pics had fake codes tattooed on their respective T's and A's.

Ha ha ha!!!

 

[YankeesFanboy]

Re: Current discount codes at SSC and other random rumblings

Well this explains my loss in post count. Lost about a 100. Like someone said before, I will get to celebrate 4000 again. LOL. Now back to talking codes, fake codes, and sand people.

Yes to codes. Yes to fake codes. No to sandpeople.

 

[CAhobbit]

Re: Current discount codes at SSC and other random rumblings

Hmmm, just a thought but maybe people weren't pissed off because of non-working fake codes at all, but rather because the real codes seemed to use conflicting shorthand. In one code a "1" is an "i" and in another it's an "L" - that's super confusing. Very easy to make mistakes - most people do not know about the existence of cut and paste - if you've never done IT support, take my word for it.

Yes, people called in about real codes from time to time not working but in a situation of a real code someone has a problem with it's easy and quick to assist folks with a real code. People calling in about fake codes (which there were MANY calls and chats that occurred) takes longer as the person inquiring about it doesn't always believe the CS reps (9 times out if 10) when they inform them about it being fake and so they will keep them on the line for an extended amount of time because they aren't getting the answer they want. In some instances yesterday some of our CS reps had to endure being yelled and cursed at over fake codes. One could say that's part of the territory in that sort of position within a company but it makes me sad and frustrated when a human being has to endure bad treatment that they are undeserving of.

But again, the fake codes were not started or even continued as something malicious (at least that's my perspective). Just unexpected side effects occurred.

-SideshowAlex

 

[Collectorcol]

Re: Current discount codes at SSC and other random rumblings

Shame. They may have killed the free Reward Points and this thread.

Back to monthly codes we go...

 

[CAhobbit]

Re: Current discount codes at SSC and other random rumblings

Well, to get things back on topic . . . about how long do you think it will take SS to respond to the contest winners? I'm thinking a few days at the least.

It will probably be a few weeks before winners start getting emails regarding their prizes.

-SideshowAlex

 

[YankeesFanboy]

Re: Current discount codes at SSC and other random rumblings

Yes, people called in about real codes from time to time not working but in a situation of a real code someone has a problem with it's easy and quick to assist folks with a real code. People calling in about fake codes (which there were MANY calls and chats that occurred) takes longer as the person inquiring about it doesn't always believe the CS reps (9 times out if 10) when they inform them about it being fake and so they will keep them on the line for an extended amount of time because they aren't getting the answer they want. In some instances yesterday some of our CS reps had to endure being yelled and cursed at over fake codes. One could say that's part of the territory in that sort of position within a company but it makes me sad and frustrated when a human being has to endure bad treatment that they are undeserving of.

But again, the fake codes were not started or even continued as something malicious (at least that's my perspective). Just unexpected side effects occurred.

-SideshowAlex

Alex, I'm sorry that happened, that was not our intent. No one at Sideshow should have been yelled at or cursed out.

 

[Pixelpiper]

Re: Current discount codes at SSC and other random rumblings

One could say that's part of the territory in that sort of position within a company but it makes me sad and frustrated when a human being has to endure bad treatment that they are undeserving of.

It shouldn't be part of the territory. I run my own sales business and do my own customer support. My volumes are relatively low, certainly compared to an operation like Sideshow, so I don't have to deal with too many crazies. But it happens a few times per year and it's a real downer. Imagine not being only a CS rep, but also being responsible for the creative content of your business and having to deal with someone very abusive and unreasonable. There are times when dealing with a single person ruins my entire day. A few weekends ago, against my better judgement I replied to someone on a weekend. Worst decision ever.

 

[YankeesFanboy]

Re: Current discount codes at SSC and other random rumblings

Especially when Sideshow's CS is so professional, friendly and accommodating. I kinda wish those calls could've been directed toward some of us, but that would've only made the problem worse.