No problem. Boiling does help, especially with the shoulders. My elbows are still tight but as long as you don't just try to bend it without holding onto the arm you'll be fine.
He's one of my favourite Arkham figures, just wish he was less fragile.
40? I thought it was 30?
If so the guy who got mine for me at the con lost money... Feel kinda bad now.
Hugo did come however. Overall, I think he's a really good figure. Not spectacular, but he's above average. As for articulation, double ball jointed neck, ball hinged shoulders, very limited ball hinged elbows that do swivel sideways, waist swivel, swivel hips, hinged knees, and probably double ball jointed ankles, they just don't have too much of an area to move around. The syringe is nice, the scalpel isn't really. Flat little piece of plastic. Plus since they tape it in it's gets tape residue on it.
Hugo's lips are really dark though, like the Series 4 Batman. Also his glasses are black, not silver, but it doesn't bother me. His elbows don't bend much unfortunately so you can't have his hands together in front of him.
The Arkham logo is nice, as is the ID badge. The little Hugo picture is decent and if you can see the tiny little letters it obviously says "Warden Hugo Strange" with another smaller Arkham logo.
He definitely stands out among the other Arkham figures. I'll be taking some pictures once the batteries charge.