EU Wharehouse closing?

[Stampe]

This never happend with the EU warehouse, just ask kclasse who lost a packet in that fire.

 

[Karma]

$8 to uk ........yeah right sideshow

processing email received 5 mins ago

Item name: 15-inch Sam Vinyl Figure
Item total: US$ 59.99
Ship cost: US$ 46.45*
Total: US$ 106.44*

 

[GondorGirl]

$8 to uk ........yeah right sideshow

processing email received 5 mins ago

Bloody hell! That seems a wee bit excessive!

 

[ecekat]

perhaps the discount is on statues....is it fedex rates???are you sure karma???

 

[Karma]

perhaps the discount is on statues....is it fedex rates???are you sure karma???

100% sure...here's copy/paste of full email received today

Estimated Item Arrival Notice
***READ ONLY E-MAIL***
***DO NOT REPLY***



*************************************************
Item arrival: 15 days
Order #: T******
Quantity: 1
Item name: 15-inch Sam Vinyl Figure
Item total: US$ 59.99
Ship cost: US$ 46.45*
Total: US$ 106.44*

*The ship/total costs do NOT include taxes, VAT, import fees or duties, which will be collected directly from international customers by the carrier. Ship/Total amount subject to change.
Follow link for more info: https://www.sideshowtoy.com/helpdesk/?p=95.

ALL ITEMS SHIP FROM THE US.
*************************************************

Dear Mark Anderson,

Your pre-order of the 15-inch Sam Vinyl Figure (4611) will be arriving into our US warehouse in 15 days at which time we will charge your card for the item. Please verify that your shipping address and payment information are correct on your order by Monday, January 18, 2010 through your online account. You can sign in to your account here: https://www.sideshowtoy.com/cgi-bin/myhistory.cgi


DO YOU NEED TO CANCEL THIS ORDER?
If you wish to cancel your order you must do so before we begin processing your item. Access your online account here: https://www.sideshowtoy.com/cgi-bin/myhistory.cgi

If you do not cancel your order in time you will be responsible for any shipping fees as a result of late cancellations as per our policy, found at https://www.sideshowtoy.com/helpdesk/?p=99


WHEN ARE FUNDS DUE?
Credit cards should have available funds for this order on Monday, January 18, 2010.

If you would like to pay for your order with a money order rather than a credit card, please send the above total along with your Order Number, your Name and contact information written on it, to the following address. Be sure to use a traceable ship method. Money orders (U.S. funds) must be received by Sideshow before Monday, January 18, 2010.

Sideshow Collectibles
Att: Accounting Dept
2630 Conejo Spectrum Street
Thousand Oaks, CA 91320 USA


Thank you for placing your order with us. If you have any questions, please feel free to contact us at [email protected]

Best Regards,

The Sideshow Processing Department

Sideshow Collectibles
2630 Conejo Spectrum Street
Thousand Oaks, CA 91320 USA
_____________________________

***OPERATING HOURS***
Monday - Friday
8:30 am - 5:30 pm (PT)
______________________________

***CONTACT BY PHONE / FAX***
Ph: (800) 474-3746
Ph: (805) 214-2134
U.S / Int'l Fx: (805) 214-2190 (Attn: CS dept.)
______________________________

***CONTACT BY E-MAIL***
Customer Service: https://www.sideshowtoy.com/custserv/
[email protected]

Site: SideshowCollectibles.com

 

[Webb]

Figure = $60.00
S&H =$47.00

Shipping almost the price of the figure...Damn that's a lot.NOT include taxes, VAT, import fees or duties.

So shipping and VAT,duties etc.. will be more than the figure itself.

 

[Karma]

Figure = $60.00
S&H =$47.00

Shipping almost the price of the figure...Damn that's a lot.NOT include taxes, VAT, import fees or duties.

So shipping and VAT,duties etc.. will be more than the figure itself.

yup and that's to the uk ....supposedly the cheapest for the new rates

 

[Karma]

sideshow example

https://www.sideshowtoy.com/?page_id=8134

Blackbeard PFF - item 72271
SRP: $399.99
Int'l DIM Weight - 35 lbs
Quote from US Warehouse (via FedEx)
SRP: $399.99
Freight: $7.79
Subtotal: $407.78 (Payable to Sideshow)

actual costs

Item name: 15-inch Sam Vinyl Figure
Item total: US$ 59.99
Ship cost: US$ 46.45*
Total: US$ 106.44*

 

[Alice Adrenochrome]

Me too I received a couple of shipping quotes, and, bottom line is: it'll cost me more. I'm canceling. It's a pity.

 

[Webb]

$7.79 shipping from US to EU not even an empty box.Maybe a letter.

 

[ecekat]

$7.79 shipping from US to EU not even an empty box.Maybe a letter.

why did they tell us that the shipping will be lowered though????

 

[Alice Adrenochrome]

For me, the shipping costs are not the real problem here. Shipping HAS become cheaper it seems. But the fact that we lost the advantageous import route through the EU warehouse makes everything more expensive than it was before. So even if you pay less for shipping, the final bill will be more than it was before. Besides, the way SSC cracked the news to us was not very straightforward.
I think that whereas the final invoice for large (or heavy?) items will not rise as drastically, it will for smaller items.
I suppose buying 12" figures from HK can be cheaper than ordering them from Sideshow now. If someone has a list of trustworthy HK sellers, bring it out!

 

[creecher]

If someone has a list of trustworthy HK sellers, bring it out!

There's one started recently. https://www.sideshowcollectors.com/forums/showthread.php?t=69022

 

[Alice Adrenochrome]

There's one started recently. https://www.sideshowcollectors.com/forums/showthread.php?t=69022

Thanks creech.

 

[-jay-]

Just had an email from sideshow for my Trick R Treat Sam which is $60 and they are asking $46.45 for shipping to England without vat import and fedex fees.

That is shocking where is the $8 shipping fee? I've cancelled it now total JOKE!!!

 

[-jay-]

Just looking at some of my invoices and the old shipping it cost me:

$25.80 for Elvira PF
$25.80 for Hellboy PF

Most of them were about $26 so why $46 for a 15" doll?

 

[Bullseye]

$8 to uk ........yeah right sideshow

processing email received 5 mins ago

So your paying double what the item is worth and you have yet to be hit with VAT and duty.

 

[Bullseye]

We need some clarification and quick.

 

[Alice Adrenochrome]

Chicky, Dusty, I have several 12" figures on order which I payed for with reward points. Will I have to pay tax etc. on the total cost - item + shipping, or just on the shipping? I think it is the latter, but I thought I'd ask, might be interesting for other people also. Needles to say that I'm not to keen on paying tax for an item which I 'earned' by being a loyal customer.

 

[Alice Adrenochrome]

We need some clarification and quick.

Bullseye, are you still expecting to pay less or equal to what you've payed before the change? You didn't get a processing mail or shipping quote yet?