EU Wharehouse closing?

[Trilogy]

They didn't have stock at the EU warehouse on those pfs and even so if they had the EU warehouse now they wouldn't have tried to charge me $46 would they? thats what i'm saying there is no lower shipping by the looks of it, it's going to cost a whole lot more when they said it would.

I do see what you're saying though but they said lower shipping and like everyone here has said it looks like a lie.

So you are suggesting these premium format figures ordered were not in stock at the EU warehouse and therefor were shipped direct to you from the US at a fee of $26. Unlikely. If this were the case, you would have also received an invoice from the courier requesting payment of import duties. May I ask, who was the courier?
Usually if an item was not in stock, it would be despatched from the US and sent via the EU warehouse.

As for the Sam doll, the shipping will be more due to the piece shipping from the US. Though theoretically the shipping should not be as high if Sideshow's new rates are as good as they suggest.

Regardless of any of this, the Vader bust was and always has been scheduled to ship direct from the US warehouse. Shipping and taxes were always going to be a concern.

 

[-jay-]

BTW I don't believe we are. But we need SS to get on top of this and give us the cheaper shipping we were promised.

We all know we are going to get raped on the Vat and duty. But we are promised cheaper shipping.

If we don't get it then we should all speak with our wallets.

Thats what i was trying to say but you've said it better.

 

[Trilogy]

Yeah they were but that doesn't alter the fact that shipping seems higher. I'll leave it there for now and see what people get charged on other stuff, i'm not just going to go along with everything SS says about it being cheaper though.

No it does not alter the fact it's higher. The problem here is collectors are expecting shipping to be at a rate which simply is not going to happen when an item is shipped from the US.

As said, clarification is needed as to why Sideshow are stating one cost and charging another.

 

[-jay-]

As for the Sam doll, the shipping will be more due to the piece shipping from the US. Though theoretically the shipping should not be as high if Sideshow's new rates are as good as they suggest.

Is that not the point i originally posted?

Anyway stuff it i've cancelled Sam now i'm not paying $46 shipping on a $60 item and nor is anyone else here by the looks of it.

 

[-jay-]

No it does not alter the fact it's higher. The problem here is collectors are expecting shipping to be at a rate which simply is not going to happen when an item is shipped from the US.

As said, clarification is needed as to why Sideshow are stating one cost and charging another.

It's on their site about the $8 shipping and 2 of thier people posted it here you can't blame people being pissed off when they then get emails saying $48 come on man.

 

[Trilogy]

BTW I don't believe we are. But we need SS to get on top of this and give us the cheaper shipping we were promised.

We all know we are going to get raped on the Vat and duty. But we are promised cheaper shipping.

If we don't get it then we should all speak with our wallets.

Really? So you expect to be charged less for an item to be shipped direct from the US as opposed to one shipped from the EU warehouse? Interesting.

The simple fact is, due to these changes, ordering direct is going to be more expensive.

 

[Trilogy]

It's on their site about the $8 shipping and 2 of thier people posted it here you can't blame people being pissed off when they then get emails saying $48 come on man.

Did I say otherwise? I think not.

 

[Bullseye]

Yes. SS went to the trouble of putting together a page on their website which clearly indicated that shipping direct from
the US would be cheaper than shipping from the EU. You read it yourself.

Are you saying that we are being mislead?

No it does not alter the fact it's higher. The problem here is collectors are expecting shipping to be at a rate which simply is not going to happen when an item is shipped from the US.

As said, clarification is needed as to why Sideshow are stating one cost and charging another.

 

[DinoLast]

It's on their site about the $8 shipping and 2 of thier people posted it here you can't blame people being pissed off when they then get emails saying $48 come on man.

PM Dusty...

 

[-jay-]

Did I say otherwise? I think not.

But you keep going on that we shouldn't expect it to cost less when SSC have said it will be cheaper and making out they are doing us a favour.

 

[-jay-]

PM Dusty...

Already done bud.

 

[Trilogy]

Are you saying that we are being mislead?

I believe the answer to that question is quite evident judging by the numerous shipping quotes which have been posted thus far.
There's clearly an error somewhere.

 

[Alice Adrenochrome]

Shipping to Belgium IS cheaper. Based on the quotes I got yesterday: SSC 12" figure before (from the EU warehouse): $32.5, and now (from the US): $25. But because of the higher tax and the fedex advancement fee, the final invoice went up by $10! Bottom line: ordering stuff from Sideshow has become more expensive. Or, to put it in an other way, buying from an local retailer will most likely be cheaper from now on. Perhaps that's exactly what Sideshow wants, that people buy more of their stuff from their (authorized) retailers - "The Sideshow (Collector-friendly) retail network". It has advantages for SSC, no doubt. Perhaps the launch of the "Sideshow Store Exclusive Edition" Stormtrooper Corporal a while back is not a coincidence?
Anyway, closing down the EU warehouse and exposing the European collectors thus to higher tax and the dubious FedEx advancement fee has not been their nicest move. What ever their reasons are, I have drawn my conclusions.

 

[Trilogy]

But you keep going on that we shouldn't expect it to cost less when SSC have said it will be cheaper and making out they are doing us a favour.

I have neither "gone on", nor have I suggested collectors should not expect courier costs to be less than the quotes they are receiving. However, I have suggested some collectors are deluding themselves by expecting unrealistically low fees.

 

[GondorGirl]

I have neither "gone on", nor have I suggested collectors should not expect courier costs to be less than the quotes they are receiving. However, I have suggested some collectors are deluding themselves by expecting unrealistically low fees.

I know that it looks as though deluding is happening, but in all fairness it gives the $8 example (not estimate!) on the SS website and a representative of SS (Chicky I believe) came on here to confirm and actually lower one of the estimates, from the original $10 to $8 for a PF.

So I think with all the info that has been confirmed by SS as being true it is not neccesarily that people have been deluding themselves, it is that SS has been lying (and continue to do so) to us EU collectors.

 

[Bullseye]

I have neither "gone on", nor have I suggested collectors should not expect courier costs to be less than the quotes they are receiving. However, I have suggested some collectors are deluding themselves by expecting unrealistically low fees.

Its only deluding ones self if you did not have the facts. We have been provided facts by SS employee. It wasn't the collectors who posted the very low shipping costs.

I'm confused by your line T. Are you saying we should not trust what the SS reps are saying?

 

[Trilogy]

I know that it looks as though deluding is happening, but in all fairness it gives the $8 example (not estimate!) on the SS website and a representative of SS (Chicky I believe) came on here to confirm and actually lower one of the estimates, from the original $10 to $8 for a PF.

So I think with all the info that has been confirmed by SS as being true it is not neccesarily that people have been deluding themselves, it is that SS has been lying (and continue to do so) to us EU collectors.

Is it not deluding oneself to believe such a minimal fee would actually be implemented? I believe so.

Yes, it may have been confirmed by representatives and utilised as an example on Sideshow's site, however, it should have still been met with scepticism. At least until Sideshow could prove themselves by shipping a product at such a low cost.

Perhaps Sideshow and FedEx can indeed ship an item such as a Blackbeard premium format figure to the UK for a mere $7.79, but it does seem somewhat optimistic.

Time will tell.

 

[-jay-]

I have neither "gone on", nor have I suggested collectors should not expect courier costs to be less than the quotes they are receiving. However, I have suggested some collectors are deluding themselves by expecting unrealistically low fees.

I'm not having a go at you fella you're sound you've helped me a few times in the past i'm just saying what everyone here is saying.

 

[Trilogy]

Its only deluding ones self if you did not have the facts. We have been provided facts by SS employee. It wasn't the collectors who posted the very low shipping costs.

I'm confused by your line T. Are you saying we should not trust what the SS reps are saying?

For the most part, Sideshow representatives do nothing more than forward information given. Whether one deems said information to be true or false is their prerogative as an individual.
If the circulated information is proven to be misleading, for what ever reason, it's through no fault of theirs and is undoubtedly unintentional.

 

[Trilogy]

I'm not having a go at you fella you're sound you've helped me a few times in the past i'm just saying what everyone here is saying.

It's all good, J.
With situations such as these emotions are always running high amougst collectors.
The given shipping example being so favourable hasn't helped. Many are undoubtedly going to be upset with their received quotes.