Flex pay changed, pick the day and how many months

[devilof76]

So you think they might be here, just waiting for you to ask a question?

I know I would be.

 

[VS1976]

So you think they might be here, just waiting for you to ask a question?

Sure?? You never know that someone might be up and may want to answer the question.

 

[devilof76]

And if they are, will they be able to solve the problem for you? Or could the problem only be solved when they open, and phones go live again?

 

[VS1976]

You never know? Look your here debating with me on this?

 

[devilof76]

 

[waitandbleed]

So you think they might be here, just waiting for you to ask a question?

I know I would be.

This is Ask Sideshow and yes you are here!
Maybe you should go back to licking windows.

 

[devilof76]

A thousand pardons. Don't let me interupt this spectacle of gratuitous posturing. I know how you enjoy it with your bread.

 

[VS1976]

Devil you get out of the wrong side of your bed today?

I don't see why I can't post a question here. If SSC answers then others will also know the reasoning?

 

[devilof76]

I didn't say you couldn't ask a question here. By all means, ask as too many as you like.

 

[Chicky]

There is a $600 statue up for preorder now (not a WL) due to ship in March and only 1 payment option? Why isn't there any flex allowed?

I am not sure which item you are speaking of as you did not give me an item name. However, let me see if I can quickly explain.

The item is shipping in March and the current date is now February 10th: If you selected a 5th payment, then the system would let you know there is only ONE payment left in March with that option as Feb 5th has already passed. If you selected the 10th the system would tell you there is only ONE payment with that option as the 10th of Feb is already reached and the next would be 10th of March.

However, If you selected the 15, 20, or 25th it would show you two options for payment, both in February because that date has not been reached yet and in March. It would only show you two since the item is getting ready to process and ship within two months being March. Newer pre-orders will allow for more payments as there are more months in between the pre-order date and the shipping date!

If we review stock and realize we have units available after processing, we may return this item to in-stock status with the flex pay option again.

 

[Chicky]

A thousand pardons. Don't let me interupt this spectacle of gratuitous posturing. I know how you enjoy it with your bread.

Top of the 2012 list so far.

 

[VS1976]

I am not sure which item you are speaking of as you did not give me an item name. However, let me see if I can quickly explain.

The item is shipping in March and the current date is now February 10th: If you selected a 5th payment, then the system would let you know there is only ONE payment left in March with that option as Feb 5th has already passed. If you selected the 10th the system would tell you there is only ONE payment with that option as the 10th of Feb is already reached and the next would be 10th of March.

However, If you selected the 15, 20, or 25th it would show you two options for payment, both in February because that date has not been reached yet and in March. It would only show you two since the item is getting ready to process and ship within two months being March. Newer pre-orders will allow for more payments as there are more months in between the pre-order date and the shipping date!

If we review stock and realize we have units available after processing, we may return this item to in-stock status with the flex pay option again.

The ARH Medusa. It only allows you select 1 payment

 

[Chicky]

The ARH Medusa. It only allows you select 1 payment

Ah, that was actually slated to ship in February but the in coming shipment has been delayed and on Wednesday was pushed into March for processing. Hence why there are no new flex schedules for her. Our inventory coordinator should be review units on her and adjusting for flex for March. I would check back at end of day!

 

[VS1976]

Ah, that was actually slated to ship in February but the in coming shipment has been delayed and on Wednesday was pushed into March for processing. Hence why there are no new flex schedules for her. Our inventory coordinator should be review units on her and adjusting for flex for March. I would check back at end of day!

Cool thanks Chicky

 

[Chicky]

Cool thanks Chicky

As always it would be quicker to receive an answer if you contact us directly through live chat or call us directly. You could have most likely received a flex schedule on Wednesday or Thursday rather than waiting.

Live chat seems to be easier for international customers but we do have a toll free US based number below in my signature file!

 

[Bucky Underbelly]

I really like that the Flexpay schedule now appears in a box on the individual order pages. That's quite handy! Thanks for that!

EDIT: It would be cool if you could make it so they'd get crossed out or change color as the payments were received. But I'm just getting greedy now!

 

[Chicky]

Not sure I know where you are referring to? If you go into your online account and look at your personal calendar you will see your flex payments imbedded in your account. If you click on the notation it will bring up the number of payment that one is and the amount you owe and if we processed it or not. There should be no need to strike off payments?

 

[Bucky Underbelly]

Not sure I know where you are referring to? If you go into your online account and look at your personal calendar you will see your flex payments imbedded in your account. If you click on the notation it will bring up the number of payment that one is and the amount you owe and if we processed it or not. There should be no need to strike off payments?

I was looking at the "Order Summary" section of an open order. There's a box with the dates and payment amounts. I realize it's not necessary to strike them off as they're received, but I was just musing about how it would be nifty to see the payment status graphically represented in that box. It's not a necessary thing at all.

I said I was being greedy!

 

[VS1976]

As always it would be quicker to receive an answer if you contact us directly through live chat or call us directly. You could have most likely received a flex schedule on Wednesday or Thursday rather than waiting.

Live chat seems to be easier for international customers but we do have a toll free US based number below in my signature file!

Yah I did call them but they said they could do the flex request manually however I couldn't apply any points to it. That's why I posted here so maybe it could get fixed.

Just noticed flex is back up on it. Thx Chicky

Ps. I also like the new schedule calendar. Like how it shows how many payment I have left. Great job in that SSC.

 

[trigger2k10]

Flexpay is nice but I wish they'd ship it to you right away. I hate waiting. I guess they'd have to give you a full-fedged Sideshow credit card to do that.