PandaClaws
Super Freak
- Joined
- Aug 8, 2011
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Were you charged on Sunday? Maybe our flex orders will go out tomorrow, i hope.
What the heck. I get charged over the weekend for the final flex payment and you guys that got charged yesterday got shipping notices before me? Totally not cool! Had he shipped today I'd have him Friday instead of Monday at the earliest
What the heck. I get charged over the weekend for the final flex payment and you guys that got charged yesterday got shipping notices before me? Totally not cool! Had he shipped today I'd have him Friday instead of Monday at the earliest
Dear Daron,
Thank you for contacting our Customer Service Department.
I wanted to confirm that your April 15th payments for your order JOKER, HAWKEYE HT, and DARTH MAUL Medicom have been successfully charged today. Please know as our office is closed on the weekends, any payments that fall on a weekend will be charged the following business day. Due to the large number of payments on this schedule, it took our staff an extra day to get through everyone’s payment. I apologize for the delay!
As always, please do not hesitate to let me know if you have any further questions or concerns.
Best regards,
Jaclyn Yudkowsky
Customer Service Representative
Sideshow Collectibles
2630 Conejo Spectrum Street
Thousand Oaks, CA 91320
What the heck. I get charged over the weekend for the final flex payment and you guys that got charged yesterday got shipping notices before me? Totally not cool! Had he shipped today I'd have him Friday instead of Monday at the earliest
I sent SSC an email enquiring about almost exactly that same thing...here is the reply for all that think our FLEXs get done at when we think they are...
I PO'ed on the day on the notification too, mine did not even get processed on Monday the 16th, but rather Tuesday the 17th!!! My SSC personal calender now reflects this alteration, but it certainly did not until after the above email.
I can easily understand the "first come, first served" principle, so I suppose it is fair in the overall run of things - even if it seems not - but charging two days later that announced is a bit...I don't know...off?
Mine shipped yesterday...and the payment hasn't even posted on my CC yet.
I was charged Monday as well... but still no Shipping notice. Seems that my last 3 or 4 orders had a delay of at least a few days between being charged and shipping.
Maybe the days of same day or at least next day shipping are gone
I just received Buttmunch's Joker.... what should I do?
send him one finger!
Just got shipping notification
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