Hot Toys Star Wars Stormtrooper

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Got my 2-Pack a couple weeks ago from a local retailer (Belgium). Unfortunately, had to report a couple paint issues. My retailer turned to Sideshow but they declined sending replacement parts. They offered either a full refund as long as i provided proof of destruction or a partial refund to make for those issues.

My retailer managed to find parts from another source but i'm most unimpressed by Sideshow on that matter. As official Hot Toys distributor for both US AND EU markets, they should have replacements part available especially since those stortroopers are still available on their site.

Yeah unfortunately Sideshow's customer service is nothing like it used to be. They don't seem to want to deal with replacement parts anymore and would rather "buy off" a dissatisfied customer with partial or full refunds than deal with replacements. One of the main reasons why I stopped buying from them directly among other reasons.

Also a guy I know who runs a collectibles shop tried to set up a business account with them at SDCC but their rep was too busy hitting on some chick so they lost a $50,000 business account from them. Their loss.
 
I haven't had a problem with replacement parts for Sideshow's own products - maybe this issue is more prevalent with third-party product, including Hot Toys'.
 
I'm still debating on whether or not to get the 2pack or just the single. I feel that they are gonna come out with many different variants so I'm leaning on just getting one and getting a different figure. Thoughts?
 
"Many different variants" - I doubt it. There just aren't many different variants to make if they want to produce stuff that's based on the movies. Someone will make the new trooper design from Ep.7, but that's not the same thing at all. Either you want multiple OT troopers or you don't.

What I can guarantee is that at some point in the future, either HT or Sideshow or whomever else has the license at that time, will make another OT trooper. It may be better than these or it may not. But if you wait around, the price on these is is most likely not going to go down.

I couldn't be bothered with the 2-pack so I went for 2 singles and traded to get the short trooper. I miss out on the mouse droid and big gun - two things I don't care about at all. But I'll have used $40 in coupons instead of only $20. ;)
 
I'm still debating on whether or not to get the 2pack or just the single. I feel that they are gonna come out with many different variants so I'm leaning on just getting one and getting a different figure. Thoughts?

Buy a single and the Luke stormtrooper exclusive if that's available to you. Then you get a tall and a short and a detailed inner helmet.
 
Collectibles Direct said:
Just to confirm sideshow will send the replacement helmet to us and we will forward it to you as soon as we receive it.
Cheers

Lee



:woo


Lee does it again! (He sorted out my Star-Lord with two left sleeves very quickly too).
 
Ugh I want 4 of these... 2 Bikers and some custom made imperial uniforms a SSC Vader or 3D hired sculpted bits and custom tailored suit then I'm set...
 
Stormtrooper shipped. Waiting impatiently....

FullSizeRender.jpg
 
These are beautiful. My final flex-pay for the 2 pack is August.
I told myself I didn't need these. But after all the great photos from all on this forum, by by money :)
 
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