Praise the Lord! I inspected my figure earlier tonight and everything looks perfect so far. No scratches, the shoulder plates are in place, and the elbows and ankles are all good. There a few tiny black dots on the face and some strange freckles, but the sculpt looks great, regardless. There's also the plastic swords, which feel very flimsy... I think I'll have to dry brush them.
I have to say, I'm very surprised about how this figure is so light. Considering all of the intrinsic parts and armored pieces, it barely weighs anything at all.
Hot Toys really did a good job on the painting, too (even though the armor color isn't 100% accurate).
In any case, I hope all of you guys with defective figures are able to get replacements, because I think Hot Toys has truly knocked this out of the park. It's a fantastic piece and a near-perfect representation of Raiden.