Hugh Laurie as House Custom Headsculpt by Chris Howes Interest Thread

[samueljd]

Yeah, but he does need to be accountable. Ignoring emails and not giving updates/upkeeping communications when he doesn't deliver on promises is all this needs, but he's still not really doing that. When I saw the House sculpt and emailed him for a refund, I was ignored. Does that really seem fair? I don't think you should categorize this as ranting, you're being a bit too much of an apologist for someone who isn't delivering. All most people want is to be kept in the loop, which I think is very fair.

Don't accuse me of being an apologist! I'm a realist. My point is if all these pages of of complaints aren't going to get his attention, if he isn't even on the computer or reading the forum thread (which is most likely the case). These are rants "I paid for my head sculpt and having gotten it yet", "I haven't heard from Chris yet", "When are we going to get an update". Bottom-line, we ordered head sculpts from a guy who'd rather be working in the studio than reading threads and obviously doesn't even spend much time on the computer. The first page or 2 would have got his attention, if he was on the computer or interested in responding. At this point you're only beating a dead horse.

 

[The Drizzle]

At this point you're only beating a dead horse.

Unfortunately, that's the only recourse we have pretty much. I think I'm a bit more of a realist than you are. Hopefully the volume of posts will show him the magnitude of the problem piling up when he does bother to check in again. Also, if a "hands-off" approach is going to be the way he does things, it tells me that I no longer care to do business with him. I'm just glad I didn't pre-pay for any other heads, I was interested in quite a few he offered, but I won't bother now because he ignores communication, and doesn't appear to give refunds if asked (and I asked politely, and with tact)

 

[samueljd]

Hopefully the volume of posts will show him the magnitude of the problem piling up when he does bother to check in again.

You don't seem like a realist, in that you keep hoping that continuing in this singular manner will enact a response from our sculptor. And that it will influence the outcome in some productive way. Alas, you have achieved the goal of the both of us continuing more posts to this thread, if that was your true initiative in your case.

 

[KBA]

I agree with Drizzle. When someone says they'll grant you a refund if you don't like their work, you should honor that. The sculpt has been finished for months, there is no reason for ignorance. If Chris has time to answer those interested in buying sculpts, he has the time to address a refund. If he has time to create ebay pages to sell his stuff to people, he has the time to create a temporary email, address the forums, or clear his PM box. Excuses do not work for this lack of communication

 

[siquisiri]

The only thing i know for sure is that artists like Serang will be getting by business from now on...........

 

[The Drizzle]

The only thing i know for sure is that artists like Serang will be getting by business from now on...........

Exactly. It may cost more, but they have their stuff together, get it done fast, and ship fast. The Korean sculpting crowd is building up a great reputation.

 

[Studio49]

Well, it looks like the main complaint thread got locked. I guess people will start posting in this thread this week when they start getting the House heads. We will see very soon whether this will work out or not.

 

[The Drizzle]

Well, it looks like the main complaint thread got locked. I guess people will start posting in this thread this week when they start getting the House heads. We will see very soon whether this will work out or not.

I suppose so. I wish the other thread hadn't been closed because it kind of leaves us with no way to cross-talk and keep informed. I can't imagine Chris will start his own update thread, his brief reply yesterday seemed more like a rebuke of *us*, which we don't deserve.

 

[siquisiri]

You guys think he got intimidated by Serang? Not to cause probs in between the artists but when Serang came out with his house..all this crap seemed to begin.We got an update fast from Howes, and then.....nothing

 

[Luchador138]

On his ebay page he has a picture of what the head would look like on a body from one of his "customers" did he get permission to use said pic? I think its from a member here isn't it?

 

[King Darkness]

I think thats KBA's House bash.

 

[The Drizzle]

You guys think he got intimidated by Serang? Not to cause probs in between the artists but when Serang came out with his house..all this crap seemed to begin.We got an update fast from Howes, and then.....nothing

It's funny you say that... that crossed my mind briefly, too. We'll probably never know.

I emailed him for a third time today requesting a refund, so far I'm still ignored.

 

[captdan]

I have been asking for a refund for at almost 2 months now. I have also been waiting for almost 14 months for my stuff. I purchased stuff directly from his web site that was supposedly already sculpted and only needed to be cast and cleaned up before shipping.
https://www.chowes.com/forsale/sale.html

Communication was sparse at best and he kept coming up with excuses for the delays (originally told 4-6 weeks for delivery), he also told me twice that items had shipped only to have nothing arrive, he had no tracking info and blamed it on the post office.

After a year went by I started asking for a refund and suddenly all communications stopped, he has ignored every request both privately and publicly for a refund.

I ordered these statues before he was doing any of these commissions and now almost 14 months later I still do not have them.

I can only speak for my situation and I feel I have been more than patient when I was originally told I would have the statues in 4-6 weeks. But I do see a pattern here from reading the situation that others are in....

Then for him to pop in and grace us with his presence blame the whole situation on someone that has ulterior motives, ignore all requests for updates and refunds and be gone again....It was like a slap in the face to everyone that has sent him money and has been waiting for their items....

I dont think that the original thread was started as a lynch mob and no one realized the magnitude of what he had taken on. If it had not come to light just how long would he have kept accepting money from people and not sending out the items or completing any of the projects....

I really do hope it all works out and he comes through, whether he does or does not remains to be seen and I am not going to hold my breath that he does. Either way one thing is for sure, I will never do business with him again...

 

[costumeball]

You guys are gonna get this thread locked, too.

 

[samueljd]

You guys are gonna get this thread locked, too.

Yes, I believe they probably will.

 

[Deckard]

You guys are gonna get this thread locked, too.

Yes, I believe they probably will.

Actually, what got the last thread locked was exactly what you 2 are doing, posting stuff that has nothing to do with the topic. So in reality you two are more on track to get it closed down with nothing to add.

The last topic was shut down because a member came in and said "Lets derail this thread" and posted a picture of a train wreck and other members followed suit. Those posts got deleted and the thread was locked because of it.

The people on the other hand, who gave him money and can't get so much as the time of day from Chris have every right to be angry.

 

[samueljd]

Hey Chris, if your checking. I'd like to get an unpainted head and had paid you a couple weeks back for a painted head. I've decided on a painter, who can capture the House eyes perfectly. Thanks.

 

[Darren Carnall]

Do we know he's ok? I mean has he spoken to anyone? Occured to me he might have got sick or had an accident or something... that'd certainly stop someone reading a forum.

I know I vanished for a few weeks when my Dad died last year (although I think I made a post saying I was gonna dissapear now that I think about it)... just saying, life happens sometimes. So without knowing any details you can't really know how frustrated you should be.

Having said that I can certainly understand people's frustrations. I've had a few emails lately from customers around the world wondering how long their pieces will take. I hate keeping people waiting, and I know people can get upset/impatient after a certain amount of time. Understandably so. I do try to keep people up to date with what I'm doing at any one time though.. I guess that's the difference with you all here.

Just bear in mind that until you hear from him, it might be something out of his control. Try to keep the burning torches at bay

 

[Deckard]

Do we know he's ok? I mean has he spoken to anyone? Occured to me he might have got sick or had an accident or something... that'd certainly stop someone reading a forum.

I know I vanished for a few weeks when my Dad died last year (although I think I made a post saying I was gonna dissapear now that I think about it)... just saying, life happens sometimes. So without knowing any details you can't really know how frustrated you should be.

Having said that I can certainly understand people's frustrations. I've had a few emails lately from customers around the world wondering how long their pieces will take. I hate keeping people waiting, and I know people can get upset/impatient after a certain amount of time. Understandably so. I do try to keep people up to date with what I'm doing at any one time though.. I guess that's the difference with you all here.

Just bear in mind that until you hear from him, it might be something out of his control. Try to keep the burning torches at bay

He's fine, read the other locked thread if you have a few hours.

 

[Darren Carnall]

oh ok, sorry. I don't get to spend as much time on here like I used to (painting etc). I guess I miss a lot of the threads these days.