As you said, SSC hasn't distributed until now. If you look right above my original comment someone mentions receiving a replacement. Frankly, I think they recycle broken statues as replacements, but I don't know that for sure and is purely my speculation. Either way, they do replacements up to a point. I have also heard of them willing to do repairs if shipped to them. I don't know how much more you can ask. I know you love SS, Spidey, but just as many people get a raw deal from them.
And in those Facebook groups, all I see are whiny people who can't get over themselves. If they have a problem with their dealer making them pay return shipping for a broken statue, they should have purchased elsewhere or complain about the retailer. That is not Iron Studios' fault. Everyone feels so entitled these days, especially Americans spoiled by Amazon. I admit they spoil me too, but try to find other retailers with as liberal customer policies.
