nash said:Makes me wonder as well, how the hell did they all live through the Hasbro days? I cant imagine the amount of complaining to a product as inferior as that! It's amazing to me that they still love Star wars!
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nash said:Makes me wonder as well, how the hell did they all live through the Hasbro days? I cant imagine the amount of complaining to a product as inferior as that! It's amazing to me that they still love Star wars!
gdb said:Yup. It can start with a valid observation but at some point it becomes a grudge match, each side complaining about the other.
JustinLuck said:If we are lucky, Sideshow representatives read 10 out of a 100 posts here. So there is a point we want to make known, it will more than likely need to be repeated many times before Sideshow rep ever takes notice.
Sideshow reps, you can comment here if that is not true.![]()
SideshowDusty said:It's not true. I'm pretty sure more than a few of us read most everything posted here. (We don't like to interfere too much in the conversations because it is a FAN board after all) And I can almost guarantee that almost everything that is pointed out is noticed first by the production guys. They spend all day, every day, with these figures. If a figure comes off the assembly line with the incorrect forearm length, believe me, it's noticed, even before the posts start flooding the forum! That doesn't mean we don't appreciate all the comments, be they good or bad!! So keep 'em coming - all we ask is that you just not get TOO personal (for instance, some of the comments saying we're being intentionally dishonest do make me sad). We're all only human after all - people get busy with the daily grind, photos sometimes don't get updated as often as we'd like, with such a very small Web and CS staff some things get lost in the cracks until someone points it out on the board or writes into Customer Service, etc
The thing about production is, the prototype can be perfect, the pre-production samples (which are what the guys look at to determine whether production can go ahead, or if it needs more tweaking) can be as close as humanly possible to the prototype, and yet there can still be differences when the figures start getting mass produced. All they can do is try to anticipate what those problems may be (such as the percentage of shrinkage in the headsculpt when casting, etc) and overcome them as best they can. Believe me, they aren't slacking off and just saying, "Oh well, too bad, so sad!" They take production snafus (as small or as large as they might be seem to be) just as hard - if not harder - than you guys... after all, this is not only their passion, but their livelihood!!
Honestly, we really do love all the discussion, be it good or bad - it means that people actually care about what we are doing, and really, as a company based on fandom, what more could we ask for?! So thanks again! :chew
Shaihulud said:Ahhhh, Duisty...Such a great diplomat....such a great Thinker...I love you.
Agent0028 said:A very perceptive insight into the human mind.
This is the way it seems to work to me.
1. Someone makes a constructive complaint, however that constructive complaint has been repeated ad nauseum and people who don't find the problem to be that huge get annoyed and start basically telling the person to shut they're yap.
2. That person then responds in kind telling the other person to shut up as well. Generally by this point the original criticizer is mad about being told to pipe down and the defender is mad that the debate continues.
3. Other people begin picking sides and throwing in their two cents and it turns into an all out melee a la Jerry Springer. Next thing we know posts are being edited, deleted, and thread are being locked.
SideshowDusty said:It's not true. I'm pretty sure more than a few of us read most everything posted here. (We don't like to interfere too much in the conversations because it is a FAN board after all) And I can almost guarantee that almost everything that is pointed out is noticed first by the production guys. They spend all day, every day, with these figures. If a figure comes off the assembly line with the incorrect forearm length, believe me, it's noticed, even before the posts start flooding the forum! That doesn't mean we don't appreciate all the comments, be they good or bad!! So keep 'em coming - all we ask is that you just not get TOO personal (for instance, some of the comments saying we're being intentionally dishonest do make me sad). We're all only human after all - people get busy with the daily grind, photos sometimes don't get updated as often as we'd like, with such a very small Web and CS staff some things get lost in the cracks until someone points it out on the board or writes into Customer Service, etc
The thing about production is, the prototype can be perfect, the pre-production samples (which are what the guys look at to determine whether production can go ahead, or if it needs more tweaking) can be as close as humanly possible to the prototype, and yet there can still be differences when the figures start getting mass produced. All they can do is try to anticipate what those problems may be (such as the percentage of shrinkage in the headsculpt when casting, etc) and overcome them as best they can. Believe me, they aren't slacking off and just saying, "Oh well, too bad, so sad!" They take production snafus (as small or as large as they might be seem to be) just as hard - if not harder - than you guys... after all, this is not only their passion, but their livelihood!!
Honestly, we really do love all the discussion, be it good or bad - it means that people actually care about what we are doing, and really, as a company based on fandom, what more could we ask for?! So thanks again! :chew
Aww stop, you're making me blush.DarkArtist81 said:
Brown noser!pjam said:Boy, great comments here! Bottom line for me: Sideshow cares about their products and customers and Sideshow Collectors care about their products being the best they can be. I am SO glad this board is mostly populated by classy, respectful members who can discuss issues they are passionate about without malice towards others.
Some other boards do not share that and that is their loss...