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nash said:
Makes me wonder as well, how the hell did they all live through the Hasbro days? I cant imagine the amount of complaining to a product as inferior as that! It's amazing to me that they still love Star wars!

:rotfl :lol :mwaha :mwaha I have to second that. Compared to Hasbro, Sideshow is millions of times better. And frankly, I don't understand all the fuss about a figure that hasn't even been released yet.:rolleyes:
 
People who post here generally do it because they collect a LOT of SSC product, thus they favor the type of item that SSC produces over other types of product.

And anyone who has an opinion, no matter what they may say to the outside world, is offended when their opinion is attacked. Thus the defensive posts that have anything negative to say about Sideshow.

But it's a discussion board, people come places like this to present their opinions, whether they have any evidence to support said opinions or not, and, like lawyers, will grasp on to any evidence presented that supports their point of view. Those that want their opinions confirmed will go to one place and those with differing opinions will go somewhere else.

Those that are more supportive of SSC, and perhaps feel a personal connection to the company for all the cool stuff they've put out may gravitate here whereas those that are undecided or resentful for some reason may gravitate somewhere else.

There's plenty of room for both types of fans and there are room for them both here. It makes for more lively discussions and insanely long threads (300 posts about the look of a figure most of us haven't even seen yet?).

But there's no reason to bash another board or another member because they're predominantly opposed to your point of view, there's room for ALL opinions.

No matter how WRONG those opinions may be....:chew
 
gdb said:
Yup. It can start with a valid observation but at some point it becomes a grudge match, each side complaining about the other.

Agreed. Im relatively new and have noticed that posing a question about SS product is like walking on eggshells here. Let alone, if there is an opinion that may be slightly criticle of the product. Havent found this board to be friendly of ANY discussions that arent "Pro-Sideshow" 100% of the time.
If you dont like the RS threads, or so-called negative ones that pop up here, why read them? Isnt this thread a complaint about threads about complaints?:confused:
 
The reason criticisms are brought up repeatedly (forearms too long, lips too small/too glossy/too dark, eyeliner, dark hair, etc) isn't because we like dwelling in the negative, but because we want to help Sideshow know what can be focused on during future developments of products.

If we are lucky, Sideshow representatives read 10 out of a 100 posts here. So there is a point we want to make known, it will more than likely need to be repeated many times before Sideshow rep ever takes notice.

Sideshow reps, you can comment here if that is not true. :)
 
JustinLuck said:
If we are lucky, Sideshow representatives read 10 out of a 100 posts here. So there is a point we want to make known, it will more than likely need to be repeated many times before Sideshow rep ever takes notice.

Sideshow reps, you can comment here if that is not true. :)

It's not true. I'm pretty sure more than a few of us read most everything posted here. (We don't like to interfere too much in the conversations because it is a FAN board after all :)) And I can almost guarantee that almost everything that is pointed out is noticed first by the production guys. They spend all day, every day, with these figures. If a figure comes off the assembly line with the incorrect forearm length, believe me, it's noticed, even before the posts start flooding the forum! That doesn't mean we don't appreciate all the comments, be they good or bad!! So keep 'em coming - all we ask is that you just not get TOO personal (for instance, some of the comments saying we're being intentionally dishonest do make me sad). We're all only human after all - people get busy with the daily grind, photos sometimes don't get updated as often as we'd like, with such a very small Web and CS staff some things get lost in the cracks until someone points it out on the board or writes into Customer Service, etc :duff

The thing about production is, the prototype can be perfect, the pre-production samples (which are what the guys look at to determine whether production can go ahead, or if it needs more tweaking) can be as close as humanly possible to the prototype, and yet there can still be differences when the figures start getting mass produced. All they can do is try to anticipate what those problems may be (such as the percentage of shrinkage in the headsculpt when casting, etc) and overcome them as best they can. Believe me, they aren't slacking off and just saying, "Oh well, too bad, so sad!" They take production snafus (as small or as large as they might be seem to be) just as hard - if not harder - than you guys... after all, this is not only their passion, but their livelihood!!

Honestly, we really do love all the discussion, be it good or bad - it means that people actually care about what we are doing, and really, as a company based on fandom, what more could we ask for?! So thanks again! :chew
 
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nice input dusty.i hope people listen to you.
i for one agree and understand what you've said
and thanks to you and all ss staff for their efforts.:clap
 
SideshowDusty said:
It's not true. I'm pretty sure more than a few of us read most everything posted here. (We don't like to interfere too much in the conversations because it is a FAN board after all :)) And I can almost guarantee that almost everything that is pointed out is noticed first by the production guys. They spend all day, every day, with these figures. If a figure comes off the assembly line with the incorrect forearm length, believe me, it's noticed, even before the posts start flooding the forum! That doesn't mean we don't appreciate all the comments, be they good or bad!! So keep 'em coming - all we ask is that you just not get TOO personal (for instance, some of the comments saying we're being intentionally dishonest do make me sad). We're all only human after all - people get busy with the daily grind, photos sometimes don't get updated as often as we'd like, with such a very small Web and CS staff some things get lost in the cracks until someone points it out on the board or writes into Customer Service, etc :duff

The thing about production is, the prototype can be perfect, the pre-production samples (which are what the guys look at to determine whether production can go ahead, or if it needs more tweaking) can be as close as humanly possible to the prototype, and yet there can still be differences when the figures start getting mass produced. All they can do is try to anticipate what those problems may be (such as the percentage of shrinkage in the headsculpt when casting, etc) and overcome them as best they can. Believe me, they aren't slacking off and just saying, "Oh well, too bad, so sad!" They take production snafus (as small or as large as they might be seem to be) just as hard - if not harder - than you guys... after all, this is not only their passion, but their livelihood!!

Honestly, we really do love all the discussion, be it good or bad - it means that people actually care about what we are doing, and really, as a company based on fandom, what more could we ask for?! So thanks again! :chew


Ahhhh, Dusty...Such a great diplomat....such a great Thinker...I love you.
 
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Well, all I have to say is, "If you don't like it, then don't buy it" :D Not everything SS creates is perfect. Funny how alot of people still buy the figure even though they think it is not perfect. :lol Now that alot of people have seen the final product then cancel the order. Hey, there's other people out there more willing to have these items. :D
 
Agent0028 said:
A very perceptive insight into the human mind.

This is the way it seems to work to me.

1. Someone makes a constructive complaint, however that constructive complaint has been repeated ad nauseum and people who don't find the problem to be that huge get annoyed and start basically telling the person to shut they're yap.

2. That person then responds in kind telling the other person to shut up as well. Generally by this point the original criticizer is mad about being told to pipe down and the defender is mad that the debate continues.

3. Other people begin picking sides and throwing in their two cents and it turns into an all out melee a la Jerry Springer. Next thing we know posts are being edited, deleted, and thread are being locked.

:clap :bow :bow :clap

Exaactly.... and it should never be that way. Even though it sadly is most of the time.

Opinions are opinions...and while that is all good... when people stop criticizing the toys and start turning on each other... it can be an ugly thing. :confused:

I wish it didn't have to be this way sometimes....
 
SideshowDusty said:
It's not true. I'm pretty sure more than a few of us read most everything posted here. (We don't like to interfere too much in the conversations because it is a FAN board after all :)) And I can almost guarantee that almost everything that is pointed out is noticed first by the production guys. They spend all day, every day, with these figures. If a figure comes off the assembly line with the incorrect forearm length, believe me, it's noticed, even before the posts start flooding the forum! That doesn't mean we don't appreciate all the comments, be they good or bad!! So keep 'em coming - all we ask is that you just not get TOO personal (for instance, some of the comments saying we're being intentionally dishonest do make me sad). We're all only human after all - people get busy with the daily grind, photos sometimes don't get updated as often as we'd like, with such a very small Web and CS staff some things get lost in the cracks until someone points it out on the board or writes into Customer Service, etc :duff

The thing about production is, the prototype can be perfect, the pre-production samples (which are what the guys look at to determine whether production can go ahead, or if it needs more tweaking) can be as close as humanly possible to the prototype, and yet there can still be differences when the figures start getting mass produced. All they can do is try to anticipate what those problems may be (such as the percentage of shrinkage in the headsculpt when casting, etc) and overcome them as best they can. Believe me, they aren't slacking off and just saying, "Oh well, too bad, so sad!" They take production snafus (as small or as large as they might be seem to be) just as hard - if not harder - than you guys... after all, this is not only their passion, but their livelihood!!

Honestly, we really do love all the discussion, be it good or bad - it means that people actually care about what we are doing, and really, as a company based on fandom, what more could we ask for?! So thanks again! :chew

Well said Dusty! Great insight into the company and the process... Better words could not be said. Thank you for sharing this with us....:D
 
Thanks for posting Dusty, most of us know what a great company sideshow is. I am left wondering what recourse if any sideshow has with their manufacturers. I know from all the activity on the boards, the sideshow sponsored chats and events, interviews, etc. that sideshow is a great company with employees who are very passionate about thieir work, many of whom are collectors themselves. They are not just a bunch of corporate suits looking to make a buck. So these are people that can tell when a product comes in whether or not it is up to standards. I imagine it becomes financially unsound, but if something comes in that doesn't meet your standards can't it go back to the manufacturer? This may be a very naive thought on my part, and I understand sideshow is at the end of the day a business and must make money to survive. Yet this is the same offer sideshow makes to us, if you don't like the product within 30 days, ship it back for refund or replacement, no questions asked. Sideshow should ideally have a similar deal with their manufacturers. I suppose this may be impossible, but it would be great, wouldn't it? I'm thinking QC in these overseas factories would increase tenfold overnight if this was the issue.
regards.

:duff
 
Great Post Dusty!! Well, thought and well said.

I love seeing the back and forth of a discussion when folks can keep it civil and yes I know I've had disagreements where I've gone past civil. I also love it when someone who doesn't like something can say why they don't and do it without resorting to calling a product names, saying it's crap, SS is trying to screw us etc. In the end it allows folks like me who for the most part enjoy what we get and don't complain to get better figures.
 
Scrutiny on any board is great, be it negative or positive because it sets up a learning environment for both consumers (collectors) and Manufacturers (those that actually pay attention). I know most companies would love to make all their fans happy, but we know thats impossible, so the middle road is chosen and in the end that wins over the majority and thus keeps us satisfied.

I know I like alot of pieces that no one else does, and while I find fault with somethings, I also find the things I do like, and tend to let that be my deciding factor in purchasing. In saying that, its from boards where folks post criticisms that I learn to look at pieces in new ways, take off the blinders so to speak. So while the criticisms, negative or positive, may put some people off they can and usually are beneficial in some shape or form...
 
I'm a regular poster at RS, and a bit newer to this board. I do however have to agree that SW fans can be pretty unreasonable when it comes to their collectibles (yet will buy just about anything?). I've been collecting Sideshow figures since the 8" monsters so I probably have a better understanding and trust in Sideshow than those who are just now being introduced.

But having said that, I do have to agree that the bickering back and forth gets real old. It would be nice if it didn't get out of hand, some disagreement is fine and expected. But multiple tirades and name calling is juvenile (sorry to call people juvenile :monkey3 ). So if it does bother you, best thing to do is make your opinion and ignore the annoying ones. If you don't feed the fire it will go out eventually :balrog
 
Boy, great comments here! Bottom line for me: Sideshow cares about their products and customers and Sideshow Collectors care about their products being the best they can be. I am SO glad this board is mostly populated by classy, respectful members who can discuss issues they are passionate about without malice towards others.

Some other boards do not share that and that is their loss...
 
The praise or criticism applied to a product and/or the company that makes it depends on several factors, of which the probably the most important are Price, Detail and Quality.
No one questions the "quality" of Sideshow products. They are pretty much the industry leaders in collectibles.
Detail is high on just about all of their products.
Price is where one demands a higher level of the previously mentioned factors. The higher the price, the higher the expectations on quality and detail.

Comparing a Hasbro "toy" to a Sideshow "collectible" (their descriptions, not mine) is simply not fair. Hasbro's Anakin cost about $20.00 in it's hey-day. Sideshow's is about 3 times that amount (including shipping) so naturally, if we see a production sample of Anakin showing Maybelline "Plum" lipstick and a significant mold line going across the top of it's head, among other things, I feel the criticism is warranted. $60.00 bucks may not mean much to some but it does to a significant amount of consumers buying these collectibles and to sit back and accept anything produced just because it's 'better' than Hasbro is settling for less.

It was criticism by the collectors in these forums that made Sideshow revisit/retouch some previously released products before production began. That in itself is fantastic. They recognized some flaw(s) and cared enough in the product and their customers to correct them. Hopefully these issues and others like them will be taken care of prior to the next release as well.
 
pjam said:
Boy, great comments here! Bottom line for me: Sideshow cares about their products and customers and Sideshow Collectors care about their products being the best they can be. I am SO glad this board is mostly populated by classy, respectful members who can discuss issues they are passionate about without malice towards others.

Some other boards do not share that and that is their loss...
Brown noser!












Just kidding! :D
 
Everytime I see this thread I hear the opening part of "The Circle of Life" from the Lion King.
 
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