I'm one of the people who pre-ordered Indy and have been vocal about its shortcomings and hoping for a change. I ordered it because at this point in time, it's the best Indy representation there's been - flaws and all. So I've "made peace" with my ridiculously expensive, self indulgent, insanely extravagant, purchase. But if there's a chance they can tweak it to make it better, why not speak up - particularly when we are paying such insane prices - and - JND clearly have the capability of making it even better?
Someone on here selflessly sent JND the original piece of cloth from Indy's pants because JND's color choice was so obviously wrong. So by speaking up and doing that, we're all going to get a more accurate representation. To me, that is hugely admirable on the person that sent it, and JND for accepting it.
I've ordered a lot of custom things over the years and the artist will put up their "prototype" and adjust based on customer feedback. Generally, the feedback is constructive and justified, and without that feedback how does the artist, or company, improve? Three great examples are JazzInc, Unix, and MYC. They all listen to the customers and improve with every release they do.
We all have our own likes and dislikes, and judging by what you've said, you seem to be happy with whatever the company gives you - without question or complaint. And that's okay. But likewise, it's also okay for people to voice their concerns to the companies and among other collectors as well.
I bought the JND The Batman and love it. To me, it's the best item I have by a long shot in a nearly 80K collection - but there's plenty of people that don't like it... and that's okay to.