communication with your wife was very positive, indeed -- i checked the tracking number and decided to wait, because updates stopped after it had been processed in the u.s. (no info as to whether it left the states or anything).
however, i had also hoped to hear from you personally, as you may also note that i sent you one personal message in total (and three public posts, including this one), which is very moderate, i believe. i haven't asked for a refund and don't intend to for the time being, just wanted to hear from you directly. cheers.
to all the other forum members: i had sent chris a pm which he initially didn't respond to. my main gripe was that he didn't leave feedback for my payment, and as this has been rectified, please refrain from defending him -- if i had wanted to criticize him, i would have worded it differently.
Thanks for the feedback.
Honestly this is why I have recruited my wife to try to help. There is obviously a ton of communication going back and forth, between my decals, heat transfers, 3D projects, dioramas, etc. I tend to do as much of the up front communication as I can and try to have her help with the overflow, because it's a massive amount of PMs and emails that we send and reply to daily. I'd rather my time be focused on making cool stuff and letting her handle the communication.
As far as the feedback issue, I now know that forum feedback scores are important to you. Moving forward I will keep that in mind, me personally, I never chase down feedback ratings. Since I started the sticker stuff back at the end of 2012, I have done hundreds of individual sales, and my feedback is still only 33. Most people I have dealt with don't leave feedback or request it. While I appreciate getting the feedback, it's not my #1 priority. Again, what little time I have after my day job, I want to spend some with my wife and some on creating, either my time can be spent creating things or administrative tasks, which Lauren is trying her best to take off my plate. But you are not being unreasonable for wanting it, I will make sure as we do future business to take care of this in a timely manner. Historically know this is a lower priority to me (just being honest), just because I have limited time in the evenings for my projects. Regardless, I will get you taken care of.
With any PM issues, I'm cleaning out my inbox in some cases 2-3 times a day. I get tons of PMs, and it's very likely I may not see something. I have posted on the forums and even emailed Dave about the option of paying a monthly fee to have larger storage but no reply yet. If I have overlooked something, shoot me an email and CC my wife. That's honestly the best way to reach us since PM's are such a hassle sometimes. And if there is no reply, in a couple of days just forward it again, if something is being overlooked it's not intentional, and getting a second reminder email is not going to upset me, I'd rather handle in via email then open on the thread.
So I'd like to move past this, and know Lauren will be emailing you to handle next steps on my behalf.
Now you done it
