Eamon
Super Freak
Re: ENTERBAY SUCKS
But then I could easily say that Enterbay are new and even smaller and do not have the resourses.
I don't disagree with you on EB QC at all but you are extending Hot Toys some benefit of the doubt when Enterbay is getting none which I don't think is unfair.
This is my beef with the idea of this thread.
If the thread saidt hat Enterbay need to sort it out then, I probably wouldn't even be posting here.
I understand why you think that, but its just not how the world works. eBay is not a vendor, its an open public auction/market. Companies just cant be held responsible for things handed down then sold (new or old items) in public auctions/markets. It would be impossible to police but also companies have no financial ties, contracts, insurance or anything with eBay or the sellers. Products aren't just put randomly in stores whenever something is made, they have contracts with who will sell their items.
For the most part I think HTs does the best it can for product QC issues. They are a small company, they make a limited amount of their products and as far as i can tell they don't have staff that are there just to fix their items, like tech support. If something is broken and its bought through a legit vendor, they should take returns for exchanges or refunds. In most cases they seem to do that especially if you bought with Sideshow. Most cases get resolved, but there are cases i know & heard sometimes they cant fix it either due to no more stock available or its a question mark if the buyer broke it on his own which is tricky situation when it comes to any item you buy anywhere.
Also mass produced items whether its 500, 1000, 10,000, or 100,000qty will have QC issues. its impossible to have 100% perfect product every single time. Things go wrong in manufacturing, its just the nature of the beast.
But Enterbay is a different story right now because it seems like they have major QC issues with a lot of product not just a few pieces here & there and its very difficult to get intouch with them. Even their official vendors can't.
So my theory is if you know a company is having issues like they have with their products, just dont buy from them. They arent forcing people to buy from them. Its just not worth the hassle until we see improvements. And they probably wont be inclined to make improvements if people just keep buying. Complaining on forums do nothing if people continue buying from them.
Its like when you buy a car and it gave you nothing but trouble for a few years, most people next time they buy a car will buy a different car made from a different company.
Just because EB makes the only 1/6 Jordan doesnt mean you have to buy it if the product is lousy. Its just not worth it.
Just my 2 cents....
But then I could easily say that Enterbay are new and even smaller and do not have the resourses.
I don't disagree with you on EB QC at all but you are extending Hot Toys some benefit of the doubt when Enterbay is getting none which I don't think is unfair.
This is my beef with the idea of this thread.
If the thread saidt hat Enterbay need to sort it out then, I probably wouldn't even be posting here.
