- Joined
- Mar 13, 2010
- Messages
- 27,967
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This sucks. I got my replacement helmet today and the damn mouthpiece is backwards. The first one has a bad paint imperfection on the stripe of the helmet. My figure has a floppy leg and loose arm, I was going to let that stuff go but now I'm thinking of just returning the figure altogether. Such a pain.
That does suck.
Not sure on the arm, but I'm pretty sure the floppy leg can be solved by tightening the screw on the hip.
I got a reply from Sideshow today about the suit on the replacement figure that has the stitching coming undone.
Thank you very much for the pictures you sent. We wanted to follow up with you today to confirm that a replacement order, #R00...., has been booked for the Luke Skywalker X-Wing Pilot Suit. Please allow 7 to 10 business days for your replacement order to ship at no cost to you.
Please make sure your replacement part is undamaged upon receipt. If your replacement is acceptable, please destroy your damaged part only per the instructions below and provide photos within 5 business days of receipt of your replacement. If we do not receive your photos in this time, you will be charged for the extra piece.