The hair looks fake too though. And it’s not just her face that looks bad; it’s also the animation/movement that looks janky and unnatural.Think it's easier to "hide" that kind of CG when characters have stronger features and more wrinkles. Ruffalo's Hulk has wrinkles, stubble, just a rougher and more detailed appearance in general. Plus they gave him the cartoonish tiny nose, so the viewer expects less realism since what they're seeing is already stylized.
Young women and especially children are extremely difficult to do with CG because their facial features are more subtle. No wrinkles or harsh details to hide behind. The texturing has to be on-point and the lighting has fewer landmarks to bounce off of. This is before we even talk about animating the digital face.
There’s also a few scenes that look like a bad comp job, she just doesn’t look like she’s actually there.
At the end of the day; they designed the character so any faults of the design still lands the blame squarely on them. No excuses.