Hi all, long time creeper here, been reading through the forums for years but never felt like posting until today (was an anon creeper, only signed up today).
To anyone who, like me, had their Symbiote Spider-Man "ship" in December but there was no actual movement or the DHL tracking never updated. You should reach out to Mondo. You are probably NOT getting your figure.
Was told yesterday they don't have anymore, aren't getting anymore & won't be sending me my figure. The figure "shipped" in December was "lost in transit" & the replacement they put on order in January for me isn't happening.
Only reason I found out is because I asked for an update on my replacement as it was supposed to ship in Feb. The screenshot below was the response. (My OG Spidey & a D23 Uncanny Rogue was lost as well, though Rogue was replaced but Spidey was delayed)
Kind of a piss of seeing here that people are getting replacement bodies when others haven't gotten their fig nor will they, but hey that aint your guys fault, just luck of the draw I guess.
Anyway, only posting here as I've seen people mention they were in the same boat as me with the figure not arriving. If you’re one of them, please reach out to Mondo & get an update. Maybe you'll be lucky & still get your figure but if not they'll at least refund you. I don't think they track who does or doesn't receive their item or what orders actually did ship & not just tracking info, so if you don't reach out then nothing is going to happen.