New Doctor Who 1:6 from Big Chief Studios!

[DGTWoodward]

Re: New Doctor Who 1:6 and 1:4 from Big Chief Studios!

Hi There I can confirm everyone will have only one button on the back, as this is accurate to the Trousers or pants that Matt Smith wears Hope that helps?

Hello Gregg, welcome personally to the thread!

Thanks for giving my family and myself so much of your time at the NEC in the Summer, it was most appreciated...I still have my badge, my son has the other!

As you can see from this thread, we are all very eager and hungry for more Top Quality WHO figures to go with Matt's, so please do keep us posted. Sometimes we get a bit heated, but it's only because 11 was so darned good and we can't wait for the next one.

 

[pixletwin]

Re: New Doctor Who 1:6 and 1:4 from Big Chief Studios!

Thanks for the info guys. Hey, check you figures socks...mine only has one sock. I guess Time Lords also suffer from socks disappearing on laundry day.

I think the socks are open on both ends so I would check to make sure it just didn't ride up his leg a bit.

 

[Underworld54]

Re: New Doctor Who 1:6 and 1:4 from Big Chief Studios!

Hello Gregg, welcome personally to the thread!

Thanks for giving my family and myself so much of your time at the NEC in the Summer, it was most appreciated...I still have my badge, my son has the other!

As you can see from this thread, we are all very eager and hungry for more Top Quality WHO figures to go with Matt's, so please do keep us posted. Sometimes we get a bit heated, but it's only because 11 was so darned good and we can't wait for the next one.

This is very true. Some of us (including myself) like to show their displeasure and concern over the wait and lack of news but that's only because we want more awesome figures. We are good people and the BCS team are good people and we want to see them succeed in the worst way.

 

[Underworld54]

Re: New Doctor Who 1:6 and 1:4 from Big Chief Studios!

I think the socks are open on both ends so I would check to make sure it just didn't ride up his leg a bit.

Yeah I did that, no sock.

 

[Captain Britain]

Re: New Doctor Who 1:6 and 1:4 from Big Chief Studios!

Thanks for the info guys. Hey, check you figures socks...mine only has one sock. I guess Time Lords also suffer from socks disappearing on laundry day.

It's that damn watch that we keep losing every time we change his hands. One of the most loseable accessories ever.

 

[Underworld54]

Re: New Doctor Who 1:6 and 1:4 from Big Chief Studios!

It's that damn watch that we keep losing every time we change his hands. One of the most loseable accessories ever.

I haven't changed that hand yet but I'll make sure to keep an eye on the watch.

 

[Underworld54]

Re: New Doctor Who 1:6 and 1:4 from Big Chief Studios!

I failed to cancel my order from Entertainment Earth in time so I have a second 11th Doctor on the way. Obviously I have no need for it so if anyone still needs one you can have it at cost ($170) plus shipping. If I don't hear from anyone I'll just refuse shipment. I just wanted to extend the offer.

 

[Lumos]

Re: New Doctor Who 1:6 and 1:4 from Big Chief Studios!

Anyone heard from BC lately? They've gone very quiet again. And the 45 days to make a Paypal claim just keep ticking by...

 

[DGTWoodward]

Re: New Doctor Who 1:6 and 1:4 from Big Chief Studios!

Anyone heard from BC lately? They've gone very quiet again. And the 45 days to make a Paypal claim just keep ticking by...

11 posts back....

 

[Lumos]

Re: New Doctor Who 1:6 and 1:4 from Big Chief Studios!

I didn't necessarily mean here on the forum. They said their website and email was down, and I was wondering if anyone had heard something since.

 

[DGTWoodward]

Re: New Doctor Who 1:6 and 1:4 from Big Chief Studios!

I didn't necessarily mean here on the forum. They said their website and email was down, and I was wondering if anyone had heard something since.

How much more up close and personal can it get..?

One update post from the company right here and a more recent post by Gregg. I understand the concern with delays, I have a Sig Ed Amy that has a £25 deposit paid and no sign on the horizon, but they have said that as soon as there is news/something definite to tell us they will lets us know.

I don't like it either. I want to set Amy up next to 11 ASAP and PO both 10 and 4, but what can you do but wait?

 

[thamesvalidude]

Re: New Doctor Who 1:6 and 1:4 from Big Chief Studios!

I want to set Amy up next to 11 ASAP and PO both 10 and 4, but what can you do but wait?

yep, me too!

 

[Lumos]

Re: New Doctor Who 1:6 and 1:4 from Big Chief Studios!

How much more up close and personal can it get..?

One update post from the company right here and a more recent post by Gregg. I understand the concern with delays, I have a Sig Ed Amy that has a £25 deposit paid and no sign on the horizon, but they have said that as soon as there is news/something definite to tell us they will lets us know.

I don't like it either. I want to set Amy up next to 11 ASAP and PO both 10 and 4, but what can you do but wait?

Uh....via personal email?

I'm not talking about Amy-related news. I mean email replies in general. It's been two weeks since their last reply to me, so I was just wondering if anyone else has been getting any responses from them. Wasn't sure if they were still experiencing issues with their email.

 

[Underworld54]

Re: New Doctor Who 1:6 and 1:4 from Big Chief Studios!

Uh....via personal email?

I'm not talking about Amy-related news. I mean email replies in general. It's been two weeks since their last reply to me, so I was just wondering if anyone else has been getting any responses from them. Wasn't sure if they were still experiencing issues with their email.

I've gotten a couple e-mails from them. My suspenders on my figure are all wonky
and they said they'd replace them for me but I have to send the others back first. Obviously with their track record about not following through on replacement parts I'm not going to do that. I'd be stuck with a bottomless Doctor. Just go through with your paypal dispute.

 

[Lumos]

Re: New Doctor Who 1:6 and 1:4 from Big Chief Studios!

I've gotten a couple e-mails from them. My suspenders on my figure are all wonky
and they said they'd replace them for me but I have to send the others back first. Obviously with their track record about not following through on replacement parts I'm not going to do that. I'd be stuck with a bottomless Doctor. Just go through with your paypal dispute.

Well, the thing is, I'd rather NOT have to open a dispute. I'm trying to be understanding because y'know, new company that's busy, etc. We all know the story by now. I'm trying to give them the benefit of the doubt here.

I wasn't happy when they said there wasn't anything they could do for his stained shirt, because the bow tie would continue to stain a new shirt if they sent me one. But, I mean...I can leave the bow tie off. And probably will, considering it ruined my Doctor's face.

I offered to pay for a new shirt. Curious to see if I can get one or not. The head is, of course, more important, but the stained shirt stinks too.

I just wish I could get this all sorted out. I've got my Doctor hidden away in the closet at the moment because I don't want to even look at him.

 

[Underworld54]

Re: New Doctor Who 1:6 and 1:4 from Big Chief Studios!

Well, the thing is, I'd rather NOT have to open a dispute. I'm trying to be understanding because y'know, new company that's busy, etc. We all know the story by now. I'm trying to give them the benefit of the doubt here.

I wasn't happy when they said there wasn't anything they could do for his stained shirt, because the bow tie would continue to stain a new shirt if they sent me one. But, I mean...I can leave the bow tie off. And probably will, considering it ruined my Doctor's face.

I offered to pay for a new shirt. Curious to see if I can get one or not. The head is, of course, more important, but the stained shirt stinks too.

I just wish I could get this all sorted out. I've got my Doctor hidden away in the closet at the moment because I don't want to even look at him.

Well if you don't feel you're getting the service you want you should open the dispute. You can always close it if they resolve your situation. But the last thing you want to do is have your time run out for filing a dispute and be left with possibly nothing.

 

[Lumos]

Re: New Doctor Who 1:6 and 1:4 from Big Chief Studios!

It's been 39 days (yikes - longer than I thought). If I don't hear back from them in the next few days, I guess I'm gonna have to open one. I thought I had more time...

 

[Monger]

Re: New Doctor Who 1:6 and 1:4 from Big Chief Studios!

It's been 39 days (yikes - longer than I thought). If I don't hear back from them in the next few days, I guess I'm gonna have to open one. I thought I had more time...

Yeah you never want to risk it. If something still doesn't come up in the next two days then file the complaint or what not. There is no excuse. Services should be provided in a timely and consistent manner.

 

[DGTWoodward]

Re: New Doctor Who 1:6 and 1:4 from Big Chief Studios!

Uh....via personal email?

OK, I did not realise that that was what you meant, so fair enough...seeing as they have generally been very quite, specially on FB.

Well SP, as much as I admire BCS and think that in a broad and general sense they will learn from all of this and turn it all around, it does look like you personally have little/no choice but to file a claim. At 39 days, you are pretty much backed into a corner with few options.

I have experienced filing a claim too and luckily, the times I have had to do it have been minimal - and all eBay related...and I won on all my cases - but it is still not a pleasant experience.

It's a shame but if you really have to, you have to.

 

[Captain Britain]

Re: New Doctor Who 1:6 and 1:4 from Big Chief Studios!

It's been 39 days (yikes - longer than I thought). If I don't hear back from them in the next few days, I guess I'm gonna have to open one. I thought I had more time...

If you haven't heard from them by now then definitely file a claim - no doubt about it if they haven't got back to you and you've been patient then you should do that. I totally get what you say about not even wanting to look at the item you spent a lot of money on that isn't perfect.

I'm the first to defend BC but 39 days is enough time. That said, I'm sure that as a company they will learn from their 'first steps', I don't get any sense that they're arrogant or disrespectful towards their customers, just a bit overwhelmed. But no one wants to be in your position where time is running out to get satisfaction from a company that is a long way from you.