New sculpt started - 1/3 Alien Warrior kit - Finish

[zuckuss77]

I still don't believe what some of you are writing here.
16 years old kid saved for a $700 figure, received it damaged, and it didn't look like the thing he payed for, asked for refund and at that point seller stopped replying to his mails.
He shared his experience here, and some of you jump on HIM?! What the hell did he did wrong, and why the hell would he get partial refund to fix the statue that DOESN'T look like the the figure in pictures.
What does it matters if pictures were taken in dark, it's obvious that paint is different, and I mean completely different, not in shades or areas, the whole figure was painted inferiorly and with different color!

Ive been thinking this the whole time.

 

[tnaig001]

I still don't believe what some of you are writing here.
16 years old kid saved for a $700 figure, received it damaged, and it didn't look like the thing he payed for, asked for refund and at that point seller stopped replying to his mails.
He shared his experience here, and some of you jump on HIM?! What the hell did he did wrong, and why the hell would he get partial refund to fix the statue that DOESN'T look like the the figure in pictures.
What does it matters if pictures were taken in dark, it's obvious that paint is different, and I mean completely different, not in shades or areas, the whole figure was painted inferiorly and with different color!

hey Toni. First off no one is jumping this guy. second thing is how the buyer had recounted the whole experience as well as the description of what was sent to him.

the seller did offer to make right the purchase and even refund the buyer if he did not want that option. however the buyer chose to open a dispute without informing the seller and even went to describe that the alien the seller had sent him was total rubbish.

the damage to the leg prob happened during shipping and while the paint apps differ from the pics and therefore are grounds for a return, specifying that as a reason rather than saying the seller sent him a crap figure would be fairer.


if you read the earlier posts the only jumping being done was by the buyer and I might add that he feels he has that right since he didn't get what he ordered.

I agree that he is entitled to a return but why not keep the discourse civil?

 

[Toni Plutonij]

From one point of view this all makes sense. However, you're thinking objectively. I doubt that Lar'ja Thwei can think cold headed at this point.
From the starts he's been having negative experience, figure was supposed to be ready in two weeks, however, that dragged on longer then 45 days! It doesn't take longer then few moments to refund somebody, even if you don't have money on your account, it shouldn't take more then one-two days. Lar'ja Thwei opened dispute couple of days AFTER he was told he'll get his money, if he didn't do that, what would guarantee him that he'd get even that half of his money?!
I'm pretty sure at that point, he was already worried like hell and angry, so I totally understand why he'd say that he bought Alien statue, and got crap/rubbish.
After some period of time, with seller not replying to his mails he decided to post it publicly here.

But even without all this being said, if you pay $700 for this:

and get this:

I think you'd be pretty pissed off as well.
He didn't payed $700 to get half of the money back so he could fix it and repaint it....he didn't payed $700 so he could say, "shame the color's a bit off, but it's nice and big so WOW", he payed $700 for that beautiful and really amazing Alien in advertised pictures, and he obviously didn't get anything close to it.
Sculpt is here, of course, but finish makes all the difference..that's why some raw kits cost couple of hundreds dollars, while same kits fully built by professionals can cost up to couple of thousands of dollars!

 

[Sabres21768]

 

[ExMem-LarjaThwei]

Boo hoo, I was angry with the dude that was screwing me. Get over it.
I'm a horrible person because I was angry. When you're almost 100% sure someone is ripping you off, you're going to be pissed. I had been calm and patient throughout the whole thing, he stops replying to my emails and still has my $380. I'm not going to be polite anymore.

He did agree to refund me, I had been nice and patient with him throughout the whole incident. I had a few days left until time was up for me to open the case. Waited, grinding my teeth, hoping for something. Went ahead and opened it because at that point, it seemed like things were just going to get worse.
So I open the case for the $365, couldn't for the $380. I get the $365 back (he kinda has to refund me the $365, since I opened the case for it...), then I don't hear from him for weeks. Several emails were sent to him. No response. Then, after a LONG time of waiting I decided to tell everyone here about the incident, etc. He magically appears here saying he'll refund me once I give the kit to someone else..or something. Idunno, he's confusing.

And thanks Toni

 

[Darth_Pain]

It's all a matter of opinion as to what he got. Excluding the obvious damage. Only Lar'ja can decide that and he did but, how can you say he paint for this...A pic of an alien in the dark and then got this... a pic of an alien washed out with flash.
Darkness can make a turd look like a picaso and flash can make a picaso look like a turd.
He still says it has a "Wow" factor so why not get just enough $$ back to have it fixed?

 

[Toni Plutonij]

It's not general matter of opinion to what he got that counts....it's HIS opinion that counts.
And you missed the point of picture comparison, I was pointing out that paint and finish looks NOTHING like advertised, I'd go as far to say that it's not the same person who built/painted those two figures. It doesn't matter that picture was taken in the dark, what matters is that paint looks COMPLETELY different (and inferior, not superior)

And trust me, darkness CAN'T make a turd look like an art, and the other way around.....it can make things look slightly better/worse, but if something is done right, it's done right!

Meh, we can agree to disagree.
If you're enjoying your figure, then by all means, I'm really happy for ya, just don't go against this kid, suggesting that he settles for less (partial refund and fixed figure :S)
He already said he likes the size of it, that's what gives him "WOW" effect, nothing else!

 

[Darth_Pain]

OK so keep buying things online that have been photographed in the dark.
You'll see how often you have problems.

 

[tnaig001]

From one point of view this all makes sense. However, you're thinking objectively. I doubt that Lar'ja Thwei can think cold headed at this point.

Hey Toni. I can understand that he might be upset in the beginning but to continue with that hot headedness even after the seller came on the board to explain and reassure that he will get his refund is unneeded.

From the starts he's been having negative experience, figure was supposed to be ready in two weeks, however, that dragged on longer then 45 days!

This my friend is really not a fair statement. For any hand made product there can and often is hiccups that add to the build time. The seller contacted him about this and he assured the seller that he was ok with waiting. If he had said that he didn't want to wait he could have asked for a refund.

It doesn't take longer then few moments to refund somebody, even if you don't have money on your account, it shouldn't take more then one-two days. Lar'ja Thwei opened dispute couple of days AFTER he was told he'll get his money, if he didn't do that, what would guarantee him that he'd get even that half of his money?!

No one is saying that he can't or shouldn't open a dispute. However, giving the guy a heads up and telling him that you will have to open a dispute if you do not get your money back in X days is the way forward for open and transparent communication. One might argue whether the seller deserves such etiquette but to me, that is something that we can all aspire to do regardless of who we are dealing with.

I'm pretty sure at that point, he was already worried like hell and angry, so I totally understand why he'd say that he bought Alien statue, and got crap/rubbish.

This point is debatable. He ordered a statue and did not get what was advertised. I would hardly go so far as to say he got crap or rubbish. Everyone is entitled to opinions but its always better and more objective that we keep to the facts. He ordered something and did not get what was advertised. why disparage another person's work? It doesn't help in the process.

After some period of time, with seller not replying to his mails he decided to post it publicly here.

His initial post, I can understand. His later posts despite the seller making contact I find wanting.

But even without all this being said, if you pay $700 for this:

and get this:

I think you'd be pretty pissed off as well.

The pictures differ because they were taken with a different camera and in different lighting. We can call it false advertisement but everyone who has seen pictures on the board will testify that some collectors can take a photograph that makes a piece look like a grail while others take pictures that make the piece look like a major fail!

Still, I will go so far as to say he is entitled to what he ordered and should seek a refund since he got something that differed from what was advertised. But to say that it is crap to me is unwarranted.

He didn't payed $700 to get half of the money back so he could fix it and repaint it....he didn't payed $700 so he could say, "shame the color's a bit off, but it's nice and big so WOW", he payed $700 for that beautiful and really amazing Alien in advertised pictures, and he obviously didn't get anything close to it.

No one is saying that he should keep it. He HAS been offered a refund. What people are confused about is he says its complete rubbish in one post and then says it wows him in the next

Sculpt is here, of course, but finish makes all the difference..that's why some raw kits cost couple of hundreds dollars, while same kits fully built by professionals can cost up to couple of thousands of dollars!

The buyer disagrees even here as he finds the face and mouth to be different from what he perceived it to be. I can agree to disagree but like I said in my other posts, there is nothing wrong with disagreeing but there really is no need to insult.


Lastly, I really don't see how my post or the posts made by others were us jumping on this guy. No one called him names or said he was a bad or horrible person. So I am somewhat puzzled that you wrote that.


@ Lar'ja Thwei No one is saying you're a horrible person. I for one am not. I do wish though that we could be more civil and objective as it helps make the board a better place for everyone

 

[abake]

I think tnaig100 has said pretty much everything I wanted to.

 

[Violator66]

wow how did I miss all this???

 

[Sabres21768]

The pictures differ because they were taken with a different camera and in different lighting. We can call it false advertisement but everyone who has seen pictures on the board will testify that some collectors can take a photograph that makes a piece look like a grail while others take pictures that make the piece look like a major fail!

As a guy who knows how to take pictures, I can tell you that this is absolutely NOT just a case of a pic being taken with/without a flash.

There is no way to make the piece he got look close to what the seller was advertising.

So, you can throw that argument right out the window.

If he bought the piece based on what the seller was advertising, then the auction was misrepresented and the seller is at fault.

 

[tnaig001]

As a guy who knows how to take pictures, I can tell you that this is absolutely NOT just a case of a pic being taken with/without a flash.

There is no way to make the piece he got look close to what the seller was advertising.

So, you can throw that argument right out the window.

If he bought the piece based on what the seller was advertising, then the auction was misrepresented and the seller is at fault.

Hi Sabres. I've already agreed that he did not get what was advertised. I was pointing out that the piece being classified as crap based on pics taken with flash or pictures that are not well taken is unfair.

 

[Sabres21768]

Hi Sabres. I've already agreed that he did not get what was advertised. I was pointing out that the piece being classified as crap based on pics taken with flash or pictures that are not well taken is unfair.

Ok, my bad then.

Your post didn't sound like that's what you were saying though.

 

[ExMem-LarjaThwei]

 

[tnaig001]

Ok, my bad then.

Your post didn't sound like that's what you were saying though.

no prob. its all good

 

[tnaig001]

can i get u a drink?

 

[ExMem-LarjaThwei]

can i get u a drink?

No, i'm 16 remember?

 

[tnaig001]

No, i'm 16 remember?

non-alcoholic drink bro


root beer anyone?

 

[zuckuss77]

Sabres it was darth pain that was debating about the light and dark of the photo.But i was reading this the whole time and i agree the photo shot in the darkness maybe a point but to use it as the example as what your paying 700$ for would be claimed unprofessional and misleading.These sales would not fly on ebay why should they here.Thats like photoshoping a model and selling it.
My interest in this is only because i one day would like to make and sell kits.So im soaking this knowledge in,its really none of are bussiness but interesting.