Premium Format Sideshow Deadpool!

[Eli26]

Getting my Deadpool delivered today. Excited. This is my first SideShow piece since the BabyDoll and BlackWidow PFs.

 

[NotDolls]

I got my Deadpool last Wednesday; I was going to give myself a week to decide if I wanted to keep it or not. Turns out I didn't need a week, keeping it! This guy is amazing! Pieces like this are the reason I collect.

I have one slight issue with him: the right hand magnet is so strong when placed the hand on it chipped the base of the wrist of the arm. The chip is complete covered by the hand, so its not noticeable, but I'm concerned it'll worsen over time, as I switch out the hand. Has anyone dealt with this? Any advice for for doing something to seal the chip? I was thinking just a dab of clear nail polish or something to that affect.

 

[Destroyous]

UGGGGGGHHHHH!!!! Sideshow sucks dude. having to send photos in emails 3 different times and having to wait 5 days turning into possible weeks is not my idea of customer service. Calling does nothing either. They've seen my damaged product! Give me a new one! Whats so hard?!

 

[Eli26]

UGGGGGGHHHHH!!!! Sideshow sucks dude. having to send photos in emails 3 different times and having to wait 5 days turning into possible weeks is not my idea of customer service. Calling does nothing either. They've seen my damaged product! Give me a new one! Whats so hard?!

SideShow's customer service sucks now in that regard. Used to be top notch. But yes, their CS is awful. One time they took nearly two months to get back to me and would have been longer had I not emailed them again.

What was the issue? Funny how fast they respond to purchases, but the minute you have an issue. Yup, it takes forever.

 

[Destroyous]

Its like they have no competition so they don't care. They don't inspect anything. 50% of the time my stuff has paint issues. Im only 12 statues in collecting and already Im out. Its too much to deal with. Once my preorders ship then thats it

 

[Destroyous]

SideShow's customer service sucks now in that regard. Used to be top notch. But yes, their CS is awful. One time they took nearly two months to get back to me and would have been longer had I not emailed them again.

What was the issue? Funny how fast they respond to purchases, but the minute you have an issue. Yup, it takes forever.

Oh my chickens paints screwed. . . and my Freddy PF's hats chipped

The Rogue PF should've just put them out of business lol

 

[Eli26]

Oh my chickens paints screwed. . . and my Freddy PF's hats chipped

The Rogue PF should've just put them out of business lol

Do you have any black paint rubs on the body? Like where aspects of the piece are shinier?

 

[Destroyous]

YEP! and even with that all I'm asking is for a new hand and they're not making it happen. and the Freddy, he just needs to go back, its sold out and cant get it replaced. Good luck to you though. I hope it arrives without any problems

 

[Viper245]

Getting my Deadpool delivered today. Excited. This is my first SideShow piece since the BabyDoll and BlackWidow PFs.

Ditto. Hoping I get a good one. Good Luck!

 

[Bmutha]

UGGGGGGHHHHH!!!! Sideshow sucks dude. having to send photos in emails 3 different times and having to wait 5 days turning into possible weeks is not my idea of customer service. Calling does nothing either. They've seen my damaged product! Give me a new one! Whats so hard?!

I'm still waiting to hear back about my damaged base. They assured me they would get back to me either today or tomorrow. If not, they'll be hearing from me again...and again, and again, and again until I get this resolved.

I love Deadpool, but I can't enjoy it until I get this base issue resolved.

 

[dms54nyc]

YEP! and even with that all I'm asking is for a new hand and they're not making it happen. and the Freddy, he just needs to go back, its sold out and cant get it replaced. Good luck to you though. I hope it arrives without any problems

Bro I have the same issue, that wax paper ruined the black paint. Theres even paint on the paper! They havent answered me at all yet!

 

[egel]

Caved in and pre-ordered Deadpool locally. I must say the awesome pics in this thread helped me make this decision easier. Now the long wait begins.

 

[NIGHTCRAWLER]

Caved in and pre-ordered Deadpool locally. I must say the awesome pics in this thread helped me make this decision easier. Now the long wait begins.

Congrats

 

[BuffyGirl]

Ditto. Hoping I get a good one. Good Luck!

The statue God's are on your side!

 

[filip629]

Damn, I just noticed that my chicken has a hairline crack all the way around the neck. Just sent in a replacement request. I can't believe I missed it earlier. I hope there is a replacement available.

 

[comicbookguy]

UGGGGGGHHHHH!!!! Sideshow sucks dude. having to send photos in emails 3 different times and having to wait 5 days turning into possible weeks is not my idea of customer service. Calling does nothing either. They've seen my damaged product! Give me a new one! Whats so hard?!

I just don't get it either. I've waited almost a week and still no response to my Aayla replacement base. I call to this very nice cs lady and she forward my email to the right dept and nothing else? I know they may respond but it will be at least 2 weeks or more. By then my return label may expire. That's my concern. Sorry to hear about your so many issues. I've had the same and it was so messy and took up so many countless hours to go back and forth, that's why I stop trying to get everything. It's not worth all the headaches. I hope they at least learn from the problems to do better in the future. Well at least I notice the cs person I called was new. She was very pleasant and helpful. Now they need to improve on the other things.

 

[Eli26]

I just don't get it either. I've waited almost a week and still no response to my Aayla replacement base. I call to this very nice cs lady and she forward my email to the right dept and nothing else? I know they may respond but it will be at least 2 weeks or more. By then my return label may expire. That's my concern. Sorry to hear about your so many issues. I've had the same and it was so messy and took up so many countless hours to go back and forth, that's why I stop trying to get everything. It's not worth all the headaches. I hope they at least learn from the problems to do better in the future. Well at least I notice the cs person I called was new. She was very pleasant and helpful. Now they need to improve on the other things.

They're too big now. Unfortunately due to SS becoming a larger company, and probably being understaffed... the CS is no where near where it used to be. It's craptastic now.

 

[Spidey976]

They're too big now. Unfortunately due to SS becoming a larger company, and probably being understaffed... the CS is no where near where it used to be. It's craptastic now.

It is a lot easier to have kick butt CS when you are only selling a few hundred, maybe a thousand of EVERY piece. Also, do not forget that people have been openly talking about scamming the system on various message boards.... Is it any wonder that they have gotten slower, and possibly more careful about replacements. Oh and not to mention the guys who are emailing them replacement requests for brown shipper boxes

 

[Frostlord]

They're too big now. Unfortunately due to SS becoming a larger company, and probably being understaffed... the CS is no where near where it used to be. It's craptastic now.

Since they are becoming a larger company they should hire more staff, it takes forever to get a response from them these days

 

[Spidey976]

Since they are becoming a larger company they should hire more staff, it takes forever to get a response from them these days

They will hire more staff I am sure ... if the demand keeps up. You don't hire more staff right away... you wait to ensure that you ACTUALLY need them. If in two years there is a slump you dont want to be carrying to many people.