Resident Eric
Super Freak
Received mine today, love it so much even though it's bigger than I thought. This is my first sideshow figure 
Sideshow ESB/ROTJ Darth Vader
- Thread starter Shalamar
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koolkollectibleskhai
Super Freak
Here are some pics of my replacement helmet with scuffs. Would you guys accept this?
Resident Eric
Super Freak
nope, will not.
Rzeznikk
CELLAR FREAK
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Absolutely Not! What the hell is wrong with SS on this? They seriously sent another damaged helmet to you?
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Damn now I have to worry about getting a scuffed helmet as a replacement. That is if they finally respond to the claim I submitted 2 days ago. This is why I was so hesitant to buy another SSC figure. It's almost certain there will be QC issues.
Fear realized: they've burned through all their good replacements and now have to use replaced parts.
I received my replacement helmet today and it was noticable scuffed up but I like to take care of my vehicles and have some plastic swirl and scratch remover. I did about 3 minutes worth of polishing and now it's perfect.
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So I was switching the helmet for the reveal sculpt. I was pulling the helmet off and it slipped out of my hands, flew across the room and skipped across the floor! Amazingly the helmet was not scuffed or broken, but a tusk was gone! A half hour search later I found it, man those buggers are small! Nothing some crazy glue couldn't fix! 
koolkollectibleskhai
Super Freak
Plastic swirl and scratch remover!?! Sounds interesting! Can you point me to an example product! Thanks!
Invictus Sol
No Life in the Void
Figure's still in production, so anyone buying now is going to be fine. Unfortunate if it takes a couple tries to get it right, though. Later in the run I think it's something I'd only pick-up from a LCS, where I could view it in-hand before buying.
Anthrapoid
Super Freak
I had the twin scuff marks on the extra display helmet's forehead, and a loose breathing tube next to Anakin's lips that I couldn't fix myself.
SS sent me a PERFECT replacement for the helmet, with a face mask that I didn't need and didn't ask for. They didn't address the loose breathing tube on the head reveal; I'm sure it was just a mistake. I contacted them, and they're sending me a new head reveal immediately.
They have always been good to me, and I don't blame anyone or get annoyed at these common errors, considering the enormous task they have bitten off for themselves. That said, I still hope they send me a free figure care kit with the head sculpt...
SS sent me a PERFECT replacement for the helmet, with a face mask that I didn't need and didn't ask for. They didn't address the loose breathing tube on the head reveal; I'm sure it was just a mistake. I contacted them, and they're sending me a new head reveal immediately.
They have always been good to me, and I don't blame anyone or get annoyed at these common errors, considering the enormous task they have bitten off for themselves. That said, I still hope they send me a free figure care kit with the head sculpt...
The stuff i used is made by Meguiars and is called Scratch X.
koolkollectibleskhai
Super Freak
Interesting, I used to buy quite a bit of Meguiars stuff for my car! Never occurred to me to use for a toy.
So I'm assuming it works the same way by adding some sort of clear layer over the black paint to mask the scuff?
MarfMaster
Super Freak
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I know these technically don't belong here, but since he's kind of a bastard (get it) hybrid with no home that uses some of the parts from the new figure, I just wanted to share. Really impressed with the quality of the SSC components, especially the chest and belt boxes!
Really impressed with the quality of the SSC components, especially the chest and belt boxes!
Not 100% sure how it works, i think it has a very mild abrasive. Somebody on here used toothpaste to fix theirs so I figured i could not make it worse by trying.
koolkollectibleskhai
Super Freak
I'm worried about the "mild abrasive" that you mention and he mentioned before with the toothpaste! Doesnt that mean the black paint could be scratched off too?
EDIT: Sorry if I'm coming across as a noob with all the questions on polishing. I used Meguiars products to wash really, not polish.....
No problem, I'm no expert on how it works (maybe someone else one here is) but I can tell you my helmet looked like crap from a couple feet away. Now close up under bright light it looks flawless, a nice shiny black.
koolkollectibleskhai
Super Freak
So you applied it just like for a car right? Rub some in with a soft cloth, leave to dry, and then buff off with cloth?
Commtech
Super Freak
Guys: This is what I have always used and it works like magic to remove fine scratches, smudges and scuffs from any plastic surface or other types of surfaces, painted or unpainted. It's called NOVUS scratch remover.
I would use #2, the red bottle which removes fine scratches, for this instance. I've polished small helmets (First sideshow vader) and the results are fantastic. I first learned of these from a 6 inch action figure customizer guy like 8 years ago and since, I've always had this kit. I remember I was even taking the scuffs off from the plastic cases of the toy biz marvel legends figures' packages. They would turn the surface flawless, smooth and shiny. You can also just buy #2 by itself without getting the other two.
I know sideshow should ultimately solve your problem, but this is something you should have for future use from scratches occurring by accident. You never know. Highly recommended.
Here's a link where to get them, although other places also have them. Just look for the better deal.
https://www.webstaurantstore.com/novus-plastic-polish-2-fine-scratch-remover-8-oz-bottle/448PN7030.html
https://www.webstaurantstore.com/novus-plastic-polish-kit-plastic-polish-and-scratch-remover-8-oz/448PN7100.html
I would use #2, the red bottle which removes fine scratches, for this instance. I've polished small helmets (First sideshow vader) and the results are fantastic. I first learned of these from a 6 inch action figure customizer guy like 8 years ago and since, I've always had this kit. I remember I was even taking the scuffs off from the plastic cases of the toy biz marvel legends figures' packages. They would turn the surface flawless, smooth and shiny. You can also just buy #2 by itself without getting the other two.
I know sideshow should ultimately solve your problem, but this is something you should have for future use from scratches occurring by accident. You never know. Highly recommended.
Here's a link where to get them, although other places also have them. Just look for the better deal.
https://www.webstaurantstore.com/novus-plastic-polish-2-fine-scratch-remover-8-oz-bottle/448PN7030.html
https://www.webstaurantstore.com/novus-plastic-polish-kit-plastic-polish-and-scratch-remover-8-oz/448PN7100.html
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