I'm kind of surprised that some are Ok with busting a tusk off the Anakin head for the repair of a $250.00 figure. I consider myself lucky that I found mine in the tray and was easily able to glue it on good as new. As it is, a figure of this price should have secure enough packaging to match. If my tusk would have been lost, I definitely woud have gone the CS route. It's too bad that there seems to be so many issues because it's really a freakin fantastic figure!