Premium Format SS Rogue Premium Format

[Natrix]

Re: Rogue

I have no doubt that Sideshow will be having some serious discussions with the factory that makes these. Their shoddy work and lack of QC hurts Sideshow as a company.

Perhaps this will force Sideshow to take more trips to China to personally inspect products and oversee the staff there are following their guidelines.

I understand everyone's frustration and I am sure Sideshow is not happy about this either. The main problem lies with the factory though and hopefully something can be done about that. I just don't know how many competitors there are out there that could produce and paint large quantity pieces. I know this factory also makes the pieces for other companies like Weta. (or at least they did last time I checked). That is part of the problem with having factories over seas..you lose a lot of control over the finished product...but then if they were in the states, the price point would probably be much higher.

I agree something needs to be done...but I think before we totally rake Sideshow over the coals...we should wait and hear what solution they come up with.

They have said several times that they would and have addressed the QC problems but I haven't seen anything to prove otherwise. My account was even flagged due to the amount of returns I had to check the statues before shipping them to me. I received both the Predator LSB and Rogue Ex. yesterday and even though my items are supposed to be checked before shipping they both are messed up.

The Predator bust has several paint chips/rubs and my Rogue has the same messed up eyes (though not as bad as some I have seen posted) and a messed up print.

Where is the QC there?

I will say that most of the time they do a good job of handling replacements though.

 

[Sebastian]

Re: Rogue

The money on the loss that Sideshow will endure should send them a message of what they did wrong on the product.

I'm going to say it again, the overhead for a full repaint on this many pieces would be worse than giving everyone who is dissatisfied a full refund.

Your best hope is that the Regs that are coming are better since they are aware of the problems with the first run.

Exactly.

 

[CollectorNC]

Re: Rogue

Obviously this is a message to SSC's to get their Q/C act together. A message from their own factory, apparently.

 

[CollectorNC]

Re: Rogue

If it helps I wasn't talking about you.
I myself have the EX on flex which will be charged on the 25th so I as well have vested interest in the outcome of what Sideshow does with this debacle.

Now I feel left out

 

[xYx]

Re: Rogue

Obviously this is a message to SSC's to get their Q/C act together. A message from their own factory, apparently.

And how did come up with this statement, if I may ask?

 

[CollectorNC]

Re: Rogue

As well as those that have multiple statues on preorder. They have our money in NRD for 6 months to a year and we don't have the option to cancel to show our displeasure without losing the NRD? You bet we have every right to have our opinions heard as well.

Yeah, I'm kinda a worried now with the PF's I do have on PO/order...

 

[fuzzylojiks]

Re: Rogue

bear billion messages written about rogue but in the end it comes down to this

the final model is sooooo diferent to the prototype,this is a fact,

in the best of the photos I've seen here there is no excuse possible from sideshow, the final model is horrible at best compared to what we saw in the Comic con one

PLEASE FOLKS OPEN YOUR EYES TO MATRIX

THIS ISNT THAT YOU PAY FORRRRR

Ouch. Some stuff just can't be blamed on a bad pic like iris placement.

 

[Jedah Kalm]

Re: Rogue

And we all know that SS is capable of amazing quality. There's no reason why something like this should happen.

Here's my proof:

(my Vampirella Com literally just got here, and I'm so joyous I'm putting a pic of her here just to prove a point )

 

[vorpoll]

Re: Rogue

I think the expected shown statue is different than what was delivered.
The sculpt change and the eyes position cannot be changed.
These changes are not due to quality of the paint, that is another matter.

I think at this point we either have to accept it or just move on to the next sculpt. Therefore, I am not sure what else they can do but to refund the money to those who are not happy.
The best thing to do is not let it happen again.

I have worked in retail my whole life and the best way to survive is to have the best relationship we can with our customers. You want them to remain loyal, enjoy their shopping experience and trust that when something goes wrong we will have thier back. What they can do, wait, what they should do at any cost is to redo the heads. If that means making new ones or repainting the old ones, it deserves to be done.

Don't even get me started on the whole marketing pictures not showing the backside. If what I have read about them not showing pictures of it knowing they were changing it and chose not to share that information with us would certainly make me more cautious about what/ how many pieces I purchase.

 

[MachineGunMan]

Re: Rogue

that is pure beauty....

 

[CollectorNC]

Re: Rogue

And how did come up with this statement, if I may ask?

I'm just saying that ironically the message to SSC's is the fact that their factories are failing at Q/C on this statue.

 

[Sebastian]

Re: Rogue

Vampirella is sold out eh?

Is the premium format statue 1/4th scale ?

How about the comiquette?

 

[IronLungs31]

Re: Rogue

Just goes to show how badly they failed at the Rogue PF...

 

[xYx]

Re: Rogue

And we all know that SS is capable of amazing quality. There's no reason why something like this should happen.

Here's my proof:

(my Vampirella Com literally just got here, and I'm so joyous I'm putting a pic of her here just to prove a point )

Congrats Jedah!
That looks to be too pretty for this thread though.

 

[Skiman]

Re: Rogue

Vampirella is sold out eh?

Is the premium format statue 1/4th scale ?

How about the comiquette?

1/4th it should be being a PF.

1/5-1/6 on the Com, she goes well in scale with the AH! collection.

 

[Jedah Kalm]

Re: Rogue

^
Hey, don't post at the same time as me. That's not allowed. Bad Ski!

Vampirella is sold out eh?

Is the premium format statue 1/4th scale ?

How about the comiquette?

Yep

Yep

1/5

 

[ecanes09]

Re: Rogue

I just checked out the customer reviews of Rogue PF on the SSC's site, I guess three customers got good rogues. I say leave your feedback on the PF page on sideshow guys. I just left my review lets see if they post it

 

[Colossus]

Re: Rogue

Major Major Congrats on Vampirella; Jedah, Looking forward to when I get my hands on one

 

[Jedah Kalm]

Re: Rogue

Thanks, everyone for commenting on my Vampi. I'm so glad that they got her right.

I just checked out the customer reviews of Rogue PF on the SSC's site, I guess three customers got good rogues. I say leave your feedback on the PF page on sideshow guys. I just left my review lets see if they post it

If it's at all negative then they won't. They didn't post the review I gave to the Cyclops PF Exclusive in which I gave it a 3/5 and praised the statue and the print, but gave it a lower score due to my dislike of the exclusive head. I've posted a review of every single piece that I've purchased direct from Sideshow. Due to this I will never again submit a review on their site.

 

[fuzzylojiks]

Re: Rogue

And we all know that SS is capable of amazing quality. There's no reason why something like this should happen.

Here's my proof:

(my Vampirella Com literally just got here, and I'm so joyous I'm putting a pic of her here just to prove a point )

Wow, she looks beautiful, if only Rogue turned out like that.

Congrats Jedah.