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[averone]

Re: Rogue

 

[Natrix]

Re: Rogue

Tell me when has Sideshow ever left their customers hanging and not offered resolutions? No one at Sideshow is telling anyone to just move on or saying that it's not that bad and to deal with it. They offer 100% customer satisfaction.

cough....unless it is the Indy PF jacket flaking apart...cough....Iron Man life size bust..cough...

 

[averone]

Re: Rogue

:eekHoly ____ that is _____ awesome! If only the end product is remotely close to the prototype count me in!

I know it will be!!

I have faith!!

 

[Smooth Criminal]

Re: Rogue

K Guys here is mine Crappy Iphone pics!! Exclusive # 680, I think it looks good personally, Only issue is that regular head dosent fit flush with neck so might contact to see if they can fix that issue or give partial refund dont really mind because im gonng display with ex!

[/QUOTE]

 

[Jen]

Re: Rogue

cough....unless it is the Indy PF jacket flaking apart...cough....Iron Man life size bust..cough...

I agree the Indy jacket wasn't the best resolution with just a $20 refund...but I thought they offered full refunds for the Iron Man bust?

 

[sarakawa]

Re: Rogue

i think i have posted this several times and not sure if it will work for everyone but i just pulled the jacket forward til the shoulder strap cleared the hair and my regular head fit fine. you just gotta tug it forward so it doesnt get between her hair and shoulder.

 

[IronLungs31]

Re: Rogue

@ Smooth Criminal: It's the jacket or the hair that gets in the way that prevents the reg portrait from making a snug fit. You take off the jacket and it'll fit just fine. You'll be able to see the seam a little bit, but you will definitely feel the snug fit afterwards.

 

[Skiman]

Re: Rogue

The money on the loss that Sideshow will endure should send them a message of what they did wrong on the product.

I'm going to say it again, the overhead for a full repaint on this many pieces would be worse than giving everyone who is dissatisfied a full refund.

Your best hope is that the Regs that are coming are better since they are aware of the problems with the first run.

 

[Jen]

Re: Rogue

That's a hyperbolic caricature served to illustrate a point.
You're absolutely right about SS' great money back guaranty unless fully satisfied But you haven't addressed problems such as SS' deceptive marketing tactics (hiding the changes in in the sculpt from the website and not notifying consumers about said changes from the prototype displayed at Comicon, until after the EX statue was sold out) or the fact that many of the subpar end products ended up passing SS' "stringent" quality control testing and awarded the QC seal of approval?

I have no doubt that Sideshow will be having some serious discussions with the factory that makes these. Their shoddy work and lack of QC hurts Sideshow as a company.

Perhaps this will force Sideshow to take more trips to China to personally inspect products and oversee the staff there are following their guidelines.

I understand everyone's frustration and I am sure Sideshow is not happy about this either. The main problem lies with the factory though and hopefully something can be done about that. I just don't know how many competitors there are out there that could produce and paint large quantity pieces. I know this factory also makes the pieces for other companies like Weta. (or at least they did last time I checked). That is part of the problem with having factories over seas..you lose a lot of control over the finished product...but then if they were in the states, the price point would probably be much higher.

I agree something needs to be done...but I think before we totally rake Sideshow over the coals...we should wait and hear what solution they come up with.

 

[xYx]

Re: Rogue

The money on the loss that Sideshow will endure should send them a message of what they did wrong on the product.

I'm going to say it again, the overhead for a full repaint on this many pieces would be worse than giving everyone who is dissatisfied a full refund.

Your best hope is that the Regs that are coming are better since they are aware of the problems with the first run.

I love it when you talk like Bruce Banner. lol

 

[Skiman]

Re: Rogue

I love it when you talk like Bruce Banner. lol

The wife must of slip the serum into my protein shake this morning.

 

[averone]

Re: Rogue

I love it when you talk like Bruce Banner. lol

Ha ha ha!!

Am I doing ok then with my Tony Stark voice!

 

[CollectorNC]

Re: Rogue

Also Skiman already mentioned this but seeing as where this discussion keeps going. People who haven't ordered or don't really have no interest in this particular product in the 1st place. You DO have the right to voice your opinion but if you would just continue throwing fuel to the fire that's already burning out of control, please just move the ____ on.

Why? No one is throwing fuel on the fire. People on the fence, like myself, that would like the REG, are actively participating in this thread as we care and what SSC does directly impacts what we do in regards to ordering the REG.

 

[CollectorNC]

Re: Rogue

Really? Now we are being a bit over dramatic.

Tell me when has Sideshow ever left their customers hanging and not offered resolutions? No one at Sideshow is telling anyone to just move on or saying that it's not that bad and to deal with it. They offer 100% customer satisfaction.

I think the question is how many of these are messed up. Do they need to start again from scratch with new heads or figure out something else? if you are not happy with your piece - let them know. They will take care of you. As I mentioned earlier...you know you will at least get your money back but hopefully you will also have other options.

 

[CollectorNC]

Re: Rogue

cough....unless it is the Indy PF jacket flaking apart...cough....Iron Man life size bust..cough...

her overall point was valid, but there are some that have fallen in the crack and Indy PF is one near and dear to me.

 

[bonebreak2000]

Re: Rogue

Why? No one is throwing fuel on the fire. People on the fence, like myself, that would like the REG, are actively participating in this thread as we care and what SSC does directly impacts what we do in regards to ordering the REG.

Agree I have 2 people in my city that are on the fence about a normal. They both cancelled the pre order for now.

 

[Natrix]

Re: Rogue

I agree the Indy jacket wasn't the best resolution with just a $20 refund...but I thought they offered full refunds for the Iron Man bust?

I had two bust sent to me with paint chips and they would not send me a third replacement even though they said they would send another one. After I sent the second one back I got an e-mail that they would not be sending a replacement and gave me a refund. Yes I got a full refund but I did not get the bust which I really wanted.

 

[xYx]

Re: Rogue

The wife must of slip the serum into my protein shake this morning.

Ha!

Ha ha ha!!

Am I doing ok then with my Tony Stark voice!

Tony is always Tony, Ave. Drunk Tony on the other hand...

Why? No one is throwing fuel on the fire. People on the fence, like myself, that would like the REG, are actively participating in this thread as we care and what SSC does directly impacts what we do in regards to ordering the REG.

I seriously doubt that.
If it helps I wasn't talking about you.
I myself have the EX on flex which will be charged on the 25th so I as well have vested interest in the outcome of what Sideshow does with this debacle.

 

[vorpoll]

Re: Rogue

Why? No one is throwing fuel on the fire. People on the fence, like myself, that would like the REG, are actively participating in this thread as we care and what SSC does directly impacts what we do in regards to ordering the REG.

As well as those that have multiple statues on preorder. They have our money in NRD for 6 months to a year and we don't have the option to cancel to show our displeasure without losing the NRD? You bet we have every right to have our opinions heard as well.

 

[riky]

Re: Rogue

I think if you want perfection, you have to get someone like John here to do a kick butt custom paint job for you. But what people dont want to do is pay the cost associated with that! Most of the custom work/paint jobs are $1K plus!

Now I am not saying we should get crap for the $300.00 but to expect a perfect statue is just not going to happen. Am I right?

Costs are going up and our expectations are going even higher. As a collector I totally get that, but you got to also know that what you are buying here is a mass produced collectable and not a one of or a custom paint job.

Now all that stuff about false advertisement as things, is not for me to comment as I am perfectly happy with the changes to the rear. The eyes placement is a little off but mine wasnt bad enough to warrant a return

Right now after a few days of having her in my X-man collection,
I only can blame the factory for sub par paint work!

Agree to disagree
GG Sucker Punch girls are perfect! Same size and at a lower price point and much more complex sculpt and paint app

It can be done and at the price point it should be done