Mine had such sharp edges in that exact elbow joint I actually pricked my thumb and exactly two drops of blood popped out. And where do you those two tiny drop landed? You guessed it! Right on Wolverine’s bright yellow chest. And that is the story of how I had to return my exclusive figure and SOL on the bone claws because he was out of stock by that point. Been holding off on picking up the regular but will eventually. I honestly probably never would have used the bone claws so it wasn’t a huge loss but it was more the point of the thing. I would expect the claws to be sharp, but the elbow joint? That was a first for me in my 30+ Years of playing with toys.
Maybe something is wrong with me but I would never return a figure for damage I caused myself.Mine had such sharp edges in that exact elbow joint I actually pricked my thumb and exactly two drops of blood popped out. And where do you those two tiny drop landed? You guessed it! Right on Wolverine’s bright yellow chest. And that is the story of how I had to return my exclusive figure and SOL on the bone claws because he was out of stock by that point. Been holding off on picking up the regular but will eventually. I honestly probably never would have used the bone claws so it wasn’t a huge loss but it was more the point of the thing. I would expect the claws to be sharp, but the elbow joint? That was a first for me in my 30+ Years of playing with toys.
You would be 100% right if it was the point of the blades that caused his injury but since it was a protruding sharp point where there should not be one that caused his injury he had every right to return it.
Normally I’m the same way. If I’m pushing a joint too hard and beak something that’s on me. Jye is right though, there should have been nothing dangerous about those elbows. I have hundreds of figures so I’m hardly a novice with them. So it really was embarrassing that it happened at all. Those elbow joints are kind of locked up tight and you’ve got to place your hands carefully to apply pressure to free up the joints and get them moving without putting the wrong pressure on the joint where you could snap it. So there was basically a hidden sharp flashing piece of plastic that revealed itself once the joint moves that got me. So it really was a manufacturing defect. I was hoping they could supply me with a replacement outfit but they were all out replacement parts. And I just wasn’t sure how easily blood would get out of that bright yellow spandex so I accepted the return they offered, which I honestly didn’t think they’d offer because it was technically me that ‘damaged’ the item. I don’t know if it was an attempt to avoid a frivolous law suit or what, but I felt it was a fair compromise. I still plan on ordering a regular edition some day but it was certainly an experience I never expected to have before.
Not only have you given this company a ton of business before this incident the way they handled this incident just insured that you will continue to give them a ton of business for years to come.
