VergenceITF
Super Freak
- Joined
- Mar 8, 2016
- Messages
- 526
- Reaction score
- 332
I always have orders from Sideshow sent by FedEx to the UK, since FedEx don't charge me any fee to collect the VAT and duty.
Delivery is down for Monday which seems pretty quick.
However, FedEx almost always calculate the tax on the retail cost, ignoring any reward point discounts, so I always expect to have to fight them for a refund. By law you only have to pay tax on the shipping cost and the actual price paid for the item. Just another reason why I dislike ordering form Sideshow, and would only use them as a last resort. In this case I hadn't decided to order the figure until after my usual haunts had sold out, plus I had a load of Reward Points to get rid of.
FedEx were the main reason I stopped ordering at Sideshow.
I was charged ?80 for a figure I had previously bought and only paid ?30.
Customer services (relocated to India) said that I had got it wrong and were not interested in sorting it out.
I threatened legal action but got no where.
They always overestimate and overcharge as do border force.
I have no objection to tax if it's applied fairly.
Hong Kong sellers were for me not only cheaper but much less hassle.
Unfortunately with Brexit the dark side clouds everything, impossible to see the future is.