This is G'DAMN FRICKIN' BS

[mt24]

icic... you managed to get the statue is prefect condition right? That's the most important issue.. money is secondary..

For some, money is secondary, yes, but $131 is a lot of money and I'd fight for it.

 

[Mesa]

hmmm.....

________________________________________
From: cashback Customer Support
Sent: Saturday, November 22, 2008 11:25 AM
To: Scott
Subject: RE: - Live Search cashback:Requested Pay Me but did

Hello Scott,


Thanks again for contacting Live Search cashback Customer Support. I sincerely apologize for any inconvenience this may have caused you. While reviewing your cashback account this morning I discovered that eBay may have already corrected this cancellation for you. I am seeing two cashback amounts in your account of $137.70. One of which is showing as cancelled and it looks like the other one is the corrected cashback. If this is not the case, you will need to contact eBay customer support as we do not have the ability to assist you further with this issue.

Currently, we only offer e-mail support. We are working to bring our chat support back and it should be up within the next couple of weeks. Again, I am sorry you are having a hard time with this service. Have a nice day!


Andy,
Live Search cashback Customer Support


________________________________________


--- Original Message ---
From : "Scott
Sent : Friday, November 21, 2008 1:06:44 AM UTC
To :
Cc : "'Scott
Subject : RE: - Live Search cashback:Requested Pay Me but did

This is absolutely unacceptable.

Why am I being punished/penalized for a mistake on the seller's part? The seller tried to stiff the post office and only paid a few bucks for shipping the item when it cost around $12. I had to pay the difference. And now I am not eligible for my cashback reward? This is BS. If this mistake is not resolved, I will take this further. There is absolutely no reason why my refund shouldn't be honored per the agreement. I wasn't refunded any money, the money that was refunded me was to cover the cost of shipping the seller irresponsible didn't pay.

I would like to talk to an actual person over this.

Scott

And I do see $131.70 in my account still as "pending".

What's weird is the "cancelled" one is dated 11/14 with purchase date of 10/5
while "other" one is dated 10/12 iwth purchase date of 10/12.

I wish I had kept better track of what I bought on live cashback like I do with my own finances, but since their system was updating fairly well, and I figured this was a temporary thing, I let it go.

still no response from Ebay marketing team.

Hopefully this works out.

 

[Bodie The Cursed]

< LOL!!!!!!

 

[Skiman]

I mean if u knew better I would of ate the cost on $9 rather than lose $131, but like I said if u knew this was going to happen... Good lesson for future reference, thanks for sharing... Hope it works out!

 

[Ktjn]

This is absolutely unacceptable.

Why am I being punished/penalized for a mistake on the seller's part? The seller tried to stiff the post office and only paid a few bucks for shipping the item when it cost around $12. I had to pay the difference. And now I am not eligible for my cashback reward? This is BS. If this mistake is not resolved, I will take this further. There is absolutely no reason why my refund shouldn't be honored per the agreement. I wasn't refunded any money, the money that was refunded me was to cover the cost of shipping the seller irresponsible didn't pay.

I would like to talk to an actual person over this.

Scott

what ya gonna do, sue them? Yeesh, first the Best Buy thread, now this.

But yeah, you should get refunded. You may need the seller to call them up or contact Andy to help get it straightend out. Since he was the origin of this problem.

BTW, better be nice to that Andy guy, since he has access to your ebay account and all

 

[Mesa]

You have earned a rebate of $131.70 from your eBay purchase on 10/13/2008:

Details cashback
eBay
Unit price: $445.50
Quantity: 1 $131.70

It all worked out. So even though there was a minor partial refund, Paypal/Microsoft still honored the cashback. Other than the few template emails from CS, communication from PP and MS Live was minimal.

 

[beachfox]

It all worked out. So even though there was a minor partial refund, Paypal/Microsoft still honored the cashback. Other than the few template emails from CS, communication from PP and MS Live was minimal.

Congrat on getting your $$ back!

 

[ridimous]

It all worked out. So even though there was a minor partial refund, Paypal/Microsoft still honored the cashback. Other than the few template emails from CS, communication from PP and MS Live was minimal.

Congrats! Glad you got that cashback.

 

[Mesa]

Well, what do you know about that, guess what I just got in email:

Amount: $131.70 USD

Transaction Date: Dec 17, 2008

Transaction ID: xxxxxxxxxxx

Subject: Your Microsoft Live Search cashback reward is here!

looks like I get reimbursed twice.

I recommend every offer partial refunds on LIVE cashback purchases.

 

[icruise]

I got something similar on a purchase I did (although with no refund). It hasn't come through yet, but it does look like I might get two refunds.