I love how one or two times a year a customizer will completely **** a bunch of people out of thousands of dollars on here. Dont get me wrong I feel bad for you guys, but what are you expecting when you give someone money 6 months to a year in advance of possibly seeing a finished product? I know these guys need some upfront dough to get the ball rolling and stuff, but theres no protection for you or recourse when it goes south...
are you guys really surprised that this happens with the model you use to fund this kind of stuff...? I dont know of a better one, I just think you guys should come up with a better way of doing things, seems far too easy to woo people and gain their trust on here
When the person who ****s us over is trusted and has been selling for a while then yeah, it surprises me.
But I get what you're saying, it's a big lesson for me.
The Problem is this isn't the first time, second time or even the third time someone "Trusted" has "****s" the members of this board. It keeps happening and until people stop sending money for stuff that doesn't get delivered for 6 month or more it going to happen again.
There does not need to be any added rules to the forums here, all that is required is personal responsibility on the part of the buyer.
When you agree to purchase a custom item, tell the customizer up front that if it is not received within 45 days, you will either expect the funds to be returned or you will open a case. If the customizer does not agree, then walk. If the customizer agrees, then proceed as normal. If after 40 days, there is no tracking or shipment, ask for the funds to be returned. After 44 days, open the case.
The Problem is this isn't the first time, second time or even the third time someone "Trusted" has "****s" the members of this board. It keeps happening and until people stop sending money for stuff that doesn't get delivered for 6 month or more it going to happen again.
And instead of 1 or 2 waves, their needs to be as many waves as needed so everyone ordering the product falls within the 44 day window.
Well said JOhnny. There are a lot of good people on here... Let's not make a few bad apples ruin the whole customs side.
It is hard when you have to rely on others... But we all get there in the end.
Let's make this about one person. Not the whole customs world...
It is an unfortunate thing what has happened here. It is terrible that people have lost money.
The 45 day window for any custom run with at least 30 or so sets(sculpts and clothes) or even just sculpts is ridiculous. No customizer has ever delivered in that timeframe, most are 4-12 months.
Well said JOhnny. There are a lot of good people on here... Let's not make a few bad apples ruin the whole customs side.
It is hard when you have to rely on others... But we all get there in the end.
Let's make this about one person. Not the whole customs world...
It is an unfortunate thing what has happened here. It is terrible that people have lost money.
The 45 day window for any custom run with at least 30 or so sets(sculpts and clothes) or even just sculpts is ridiculous. No customizer has ever delivered in that timeframe, most are 4-12 months.
After just completing a run myself in a fairly brisk manner considering all the artists involved, in 5 months from start to finished shipping, I know theres no way the paypal window is realistic.
There is a buyer beware sticky in the customs section I believe, and thats how the customs section should work, if you dont trust the artist, don't commit to the project. Most projects have updates at least once a week or pics of the progress. With Moe, no one was seeing any progress, only broken promises of a delivery date. Thats when a flag should be raised imo.
Well, the 45 days window is a little bit stretchy IMO. We have to stick to the tailor's schedule if he/she takes more than 2 months, then it would be a little difficult for us to manage. I for one refunded back deposits made from people on my Freddie project because I knew it would take a little more time to complete, but it's not something that can be always done once the money is passed on to tailoring. Also, painting heads is no easy task when you have 30+ sculpts wainting to complete, let alone molding, casting and mastering the casts, assembling, etc. But I guess this is not the customers concern.
I guess Moe killed the trust people had on customizers and the like, it's sad to see this. I can say I'm always 100% invested in my works and in communication, those who have bought from me knows this, but would people believe me as an artist ? or in any other artist in the board offering works ?, it's hard to tell now. I for one would like to say that if I don't ever deliver something is because I died.
Well, the 45 days window is a little bit stretchy IMO. We have to stick to the tailor's schedule if he/she takes more than 2 months, then it would be a little difficult for us to manage. I for one refunded back deposits made from people on my Freddie project because I knew it would take a little more time to complete, but it's not something that can be always done once the money is passed on to tailoring. Also, painting heads is no easy task when you have 30+ sculpts wainting to complete, let alone molding, casting and mastering the casts, assembling, etc. But I guess this is not the customers concern.
I guess Moe killed the trust people had on customizers and the like, it's sad to see this. I can say I'm always 100% invested in my works and in communication, those who have bought from me knows this, but would people believe me as an artist ? or in any other artist in the board offering works ?, it's hard to tell now. I for one would like to say that if I don't ever deliver something is because I died.
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