Statue Wolf Predator Legendary Scale Bust

[Heavy Metal Spike]

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Had a very nice chat with Daniel Campisi (Sideshow customer service / returns dept.) this-morning.

He gave me the info below, and I got the OK from him to paraphrase here.

Given the situation we all find ourselves in (customers AND Sideshow), they are going to do the following.

For anyone that has it in-hand, has opened and inspected it, and:

1) Customer does not like it and wants to return​

OR​

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2) Customer is disappointed and wants to return​

OR​

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3) It is damaged and customer doesn't want a replacement​

They will provide return shipping labels, and will refund:

• Original cost of item
• Original cost of shipping
• Any associated credit used
• Any reward points used

They realise that mistakes have been made and want customers to be happier about this than they currently are.

I told Daniel that as far as I was concerned, this was very fair - and will result in people getting all/most of their money back (once import duties are claimed back).

We also discussed the reasons behind some of their production decisions (I'll drop that in another post at some point), and I offered my thoughts.

I again suggested they use the forums and or chosen contacts to get pre-production feedback on sculpts (a-la-new P1 maquette that could have been improved).

Basically . . . they understand . . . this was not what anyone wanted to happen . . . they are now trying to make the best of this situation for everyone.


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[Hemooo]

awesome, Sideshow did great damage control (most of the time they do).

 

[burtial]

I too just got done being helped out by Sideshow (David). While he towed the company line a bit (which I don't fault him for), he and I were able to work it out where Sideshow and I are both happy, and I will be KEEPING (note me down spike ) my Wolf Pred. I know most will not agree with my decision, but ultimately it is MY collection. LOL I am not sure why either to be honest with you guys...but I think that for me it comes down to falling in love with the sculpt. The execution is horrible, but he just looks so damn cool in my Detolf. And truth be told I wont ever mess with him beyond that point, so the manufacturing issues are not something that I will think about (Read: try to forget) or deal with often. But I WILL see this awesome sculpt. I plan on swapping out the HT Elder with the new Wolf 2.0 when he comes out.

 

[GeneralZodLives]

I too just got done being helped out by Sideshow (David). While he towed the company line a bit (which I don't fault him for), he and I were able to work it out where Sideshow and I are both happy, and I will be KEEPING (note me down spike ) my Wolf Pred. I know most will not agree with my decision, but ultimately it is MY collection. LOL I am not sure why either to be honest with you guys...but I think that for me it comes down to falling in love with the sculpt. The execution is horrible, but he just looks so damn cool in my Detolf. And truth be told I wont ever mess with him beyond that point, so the manufacturing issues are not something that I will think about (Read: try to forget) or deal with often. But I WILL see this awesome sculpt. I plan on swapping out the HT Elder with the new Wolf 2.0 when he comes out.

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[Heavy Metal Spike]

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LMAO ​

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[Python]

I assume you got a sizable discount then? I'll miss mine a lot, but I wouldn't even consider keeping it without a very large partial refund.

 

[Heavy Metal Spike]

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$250-$350 - that's all this is worth to me.

No way they will drop $300-$400 off the original price.


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[burtial]

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$250-$350 - that's all this is worth to me.

No way they will drop $300-$400 off the original price.


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Yeah, you're right about that. LOL But I can live with what we worked out.

 

[NickNack]

Yeah, you're right about that. LOL But I can live with what we worked out.

Ok. So what did they offer you? A 10% discount. Don't keep secrets lol.

 

[burtial]

Ok. So what did they offer you? A 10% discount. Don't keep secrets lol.

Not that they asked me to keep things quite, but I learned a looooong time ago to never talk about business or relationship stuff publicly. We went back and forth a bit, and I'm happy with where we ended. That's all I'll say.

 

[xpl0sive]

congrats guys, seems like happy outcomes for all.

 

[Walls]

I too just got done being helped out by Sideshow (David). While he towed the company line a bit (which I don't fault him for), he and I were able to work it out where Sideshow and I are both happy, and I will be KEEPING (note me down spike ) my Wolf Pred. I know most will not agree with my decision, but ultimately it is MY collection. LOL I am not sure why either to be honest with you guys...but I think that for me it comes down to falling in love with the sculpt. The execution is horrible, but he just looks so damn cool in my Detolf. And truth be told I wont ever mess with him beyond that point, so the manufacturing issues are not something that I will think about (Read: try to forget) or deal with often. But I WILL see this awesome sculpt. I plan on swapping out the HT Elder with the new Wolf 2.0 when he comes out.

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Can you post more pics of the Sota Spiderhead? Kthanksbye.

 

[Terrible Towel]

congrats guys, seems like happy outcomes for all.

Not everyone! I lose my NRD by cancelling

 

[burtial]

Can you post more pics of the Sota Spiderhead? Kthanksbye.

No prob! It's one of my favs. Terrible paint app though. I really wish a company would do a 1:1 of him.

 

[xpl0sive]

Not everyone! I lose my NRD by cancelling ��

Really? I thought people were getting full refunds including reward points?

 

[Walls]

No prob! It's one of my favs. Terrible paint app though. I really wish a company would do a 1:1 of him.

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Awesome! How long is it?

 

[Heavy Metal Spike]

Really? I thought people were getting full refunds including reward points?

. . . For anyone that has it in-hand, has opened and inspected it . . .

. . .

 

[Webb]

Really? I thought people were getting full refunds including reward points?

Lost the NRD but got the RP.

 

[Heavy Metal Spike]

Lost the NRD but got the RP.

You had yours in-hand, and were unhappy. They should be refunding everything, including the NRD.

You originally contacted them PRIOR to their decision today, so if you re-contact them now, they should sort the NRD out for you.

Please let us know either way bud.


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[Webb]

You had yours in-hand, and were unhappy. They should be refunding everything, including the NRD.

You originally contacted them PRIOR to their decision today, so if you re-contact them now, they should sort the NRD out for you.

Please let us know either way bud.


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No I called before they shipped,I was supposed to be charged Friday 20th,but I called Thursday 19th and cancelled.Still think Sideshow robbed me anyway.$65.00 I could eat for a week.Sideshow is so POS that they still have for sale the "PLASTIC" statue,why they don't pulled it already,nobody is buying it anymore,maybe for the price of a Hot Toy.MAYBE...