I need your guys help
. So my wife received her WW a few weeks back. It came in damaged, broken spear. Contacted SSC, new one is on the way. As to make sure that there weren't any further problems we placed the statue together to find there were a few others. The base was cracked and the sword did not mount correctly. More of an issue though, none of the hands fit in perfectly to her arm, they both stuck out about a centimeter due to a bad sculpt on the arm. (See photos below).
After contacting SSC, they responded by stating they will replace the spear, the base, and give me $40 credit. However, they want to me to just try to fix the arm sculpt issue. My question to you guys, does this sound like normal SSC process? Is this something that any of you SSC vets would do? I'm at a bit of a crossroads, on one end I feel positive about fixing the arm, but at the same time this is a $400 piece and I want what I paid for. Any advice is appreciated. Thanks.