Tbolt
Super Freak
Ohhhhh found something on FB.
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Going to be a pretty sweet piece.
Ohhhhh found something on FB.
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Yeh very simplicity but well doneNew pictures from Kenny.
Please notice bad light and just cell pics, thx.
"Again, a very well-produced piece by XM. Might never make it into my list of favourite statues but it does look good in all its simplicity. Myriad display options especially with the ants and mini version of the character. Portrait-wise, this one looks fine. No complaints there. I think XM brought this one home safe and sound."
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Is it just me, or is his nose painted a different color than the rest of his face on the bigger ant-man?
New pictures from Kenny.
Please notice bad light and just cell pics, thx.
"Again, a very well-produced piece by XM. Might never make it into my list of favourite statues but it does look good in all its simplicity. Myriad display options especially with the ants and mini version of the character. Portrait-wise, this one looks fine. No complaints there. I think XM brought this one home safe and sound."
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Wow... Nope not just you... While it could just be a lighting issue the nose doesn't appear to have the reddish tinge the rest of the face does.... Not only that , but eyebrows appear to be painted blonde
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While the back of the head appears to be brunette.
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I wonder if these are issues with all of them or just this one.
Shorudan said:Hey guys, I just checked with the boys and the factory - it's our bad! No excuse about this. There are 4 Ant mans till date as I understand but ours is classic comics Hank Pym and he is blonde based on the reference materials. Looks like we checked the paint quality (lines) but missed out on accuracy.
So here's the plan, XM Studios will recast and repaint 700 pieces of the head sculpt, with corrected hair color and also add in the black for the filter mouth piece. Nose wise for the colours we find it uniform actually but since we are reproducing the heads, we will monitor on that as well.
We will distribute the new heads at no costs (shipping included) to all customers and distributors so please be patient as it would take a couple of months to produce the heads. First level of contact should be your distributor or seller who will be receiving the heads. If there are any issues such as sellers not wanting to ship, please go direct to me ([email protected]) and I will take care of you.
On behalf of the XM boys and team, my sincerest apologies for this QC oversight.
Shorudan said:Oh yeah I forgot to say a huge thanks everyone for sharing and pointing stuff out to us - this is where we as producers/manufacturers learn the most and improve. You bunch of guys and gals are very understanding and patient, we can't ask for better customers and friends.
No. 1 in Customer Service = XM Studios
Just posted over in SF
Sure beats the $30 credit/return it if ya can't deal option.
Yeah, I contacted Bryan about the hair issue yesterday. The guys sure are awesome.
Yeah, I contacted Bryan about the hair issue yesterday. The guys sure are awesome.
Trust me, it was called long before you post it.![]()
Pretty sure they knew about it within mins of the first pics hitting FB.![]()
Trust me, it was called long before you post it.![]()
It was hours before his first post. It doesn't really matter so long as issues are sorted.![]()
It was hours before his first post. It doesn't really matter so long as issues are sorted.![]()
I agree but everyone makes mistakes.Shouldn't they have caught this waaaaay before shipping them out? I mean, with such legendary QC...
They will probably get theirs from the later batches, so it'll already be the fixed head in the box i would have thought.I am curious how getting it through a retailer will work, since it will take quite awhile for them to get these, then they will have to be shipped. I have this on order at BBTS and really have no idea how that will work.