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Re: 25-30 Days to Fett

Mini-Rock said:
Glad you put the :lol after that line because that was definitely the joke of the day.

,..no ,.. that was the joke of the day,.... :monkey5

Mini-Rock said:
SS needs to get in here and give us the real reason for this bone head decision!

jlcmsu said:
Ya know for someone who based on what I've read sounds like they shouldn't be tossing stones at glass houses this isn't a bright statement. You might wanna take a look in the mirror before making such a bone headed statement.

:rotfl :rotfl :rotfl

....good one joshy!,.. you are pure evil!!..... :maul
 
Re: 25-30 Days to Fett

Anakin said:
,..no ,.. that was the joke of the day,.... :monkey5





:rotfl :rotfl :rotfl

....good one joshy!,.. you are pure evil!!..... :maul

Cosby was right, kids do say the darndest things.
 
Re: 25-30 Days to Fett

El Roranous said:
7151_press08-001.jpg
4347_press05-001.jpg

They are both made out of plastic, which one do you like more?


,.. i like the pf fett more,...bigger,.. and more detailed,..... :chew
 
Re: 25-30 Days to Fett

outlikealight said:
You really don't know a thing about running a business and your quotes on this issue are really making you look quite silly. If GG is treating their customers poorly they will eventually pay for this. It may not be immediate but over time it will take it's toll. I believe I stated something of this sort in my prior post but you either did not understand it or did not take the time to read it thoroughly.

Out

Thats funny since I know lots about running a business.

I have never said thats its a good policy but what you originally posted if false. There are many examples of companies who don't care about customers and they have flurished for many many years and lots of them still flurish. Yes GG may go away but until collectors stand by their guns its never going to happen. Ohh and I don't see that happening any time soon.
 
Re: 25-30 Days to Fett

El Roranous said:
7151_press08-001.jpg
4347_press05-001.jpg

They are both made out of plastic, which one do you like more?

Honestly, I'm a HUGE Fett fan, and looking at these 2 pieces side by side, I'm just so STOKED to be getting TWO Highly-Detailed Fett figures this year. the definitive 1/6 from ESB, and the definitive 1/4 from ROTJ. Plain and simple.

Sure, like others, I'm a bit disappointed to hear that Fett's PF body isn't made of Polystone, but if the plastic is still HEAVY enough to feel like a statue, yet made of a material that will ensure the long life/shipping/packing and unpacking of the statue, as well as allowing it to 'breathe', then it honestly doesn't matter to me. I'm sure it won't look 'cheap' once we all actually get to see our 'own' piece in-hand.

Overall, I think it looks like a quality piece...and the shots taken at TF2007 of the production piece look FANTASTIC...And if the shots of the production piece on the SS site make the colours look a little bright, well, we all know how those HIGH FLASH SS in-house shots can give us the wrong idea about color/detail...I'm sure this piece will look INCREDIBLE on our shelves once we have it in-hand...

That's my .02¢.

...As long as my PF Indiana Jones is made of Polystone!!! :D
 
Re: 25-30 Days to Fett

After having somthing as intricate and fragile as the Mumak arrive undamaged, I an confident that they can ship anything safely. I never got Sauron, but that one looked pretty fragile as well, and they shipped it successfully despite being made of polystone. I think they have proven that they can ship fragile and delicate polystone items without breakage. Personally, Boba Fett hardly looks like the most fragile piece I will have received from Sideshow. So I don't think the breakage during shipping is the only issue. Maybe the little pieces were just breaking left and right during the production/assembly process. If nine out of ten helmets or gauntlets were getting damaged (or weren't the correct size) before they could even get the figure into the package, then obviously they needed to try something different. Looking at their track record when it comes to shipping fragile items, I think that they obviously could have shipped Fett safely and there are more issues here than just getting him to your house safely. Seriously, if Brant got a call from China saying that the polystone elements were getting a 60% breakage or failure rate during assembly, then a decision had to be made.
 
Re: 25-30 Days to Fett

tomandshell said:
After having somthing as intricate and fragile as the Mumak arrive undamaged, I an confident that they can ship anything safely. I never got Sauron, but that one looked pretty fragile as well, and they shipped it successfully despite being made of polystone. I think they have proven that they can ship fragile and delicate polystone items without breakage. Personally, Boba Fett hardly looks like the most fragile piece I will have received from Sideshow. So I don't think the breakage during shipping is the only issue. Maybe the little pieces were just breaking left and right during the production/assembly process. If nine out of ten helmets or gauntlets were getting damaged (or weren't the correct size) before they could even get the figure into the package, then obviously they needed to try something different. Looking at their track record when it comes to shipping fragile items, I think that they obviously could have shipped Fett safely and there are more issues here than just getting him to your house safely. Seriously, if Brant got a call from China saying that the polystone elements were getting a 60% breakage or failure rate during assembly, then a decision had to be made.


WELL OK FOR THE ARMOR...BUT WHY WOULD THEY MADE THE INNER BODY IN PLASTIC....??? CUTTING THE COST IS THE ONLY EXPLANATION.
 
Re: 25-30 Days to Fett

Shai Hulud said:
WELL OK FOR THE ARMOR...BUT WHY WOULD THEY MADE THE INNER BODY IN PLASTIC....??? CUTTING THE COST IS THE ONLY EXPLANATION.
Why to save people on the shipping costs of course.
 
Re: 25-30 Days to Fett

Shai Hulud said:
WELL OK FOR THE ARMOR...BUT WHY WOULD THEY MADE THE INNER BODY IN PLASTIC....??? CUTTING THE COST IS THE ONLY EXPLANATION.
I don't get that one either. Lose the swivel head if you need to, but not the poly.
 
Re: 25-30 Days to Fett

mfoga said:
Thats funny since I know lots about running a business.

I have never said thats its a good policy but what you originally posted if false. There are many examples of companies who don't care about customers and they have flurished for many many years and lots of them still flurish. Yes GG may go away but until collectors stand by their guns its never going to happen. Ohh and I don't see that happening any time soon.

You know as much about business as you do spelling. Did you mean flourish?

So your vast business acumen leads you to believe that alienating your customer base with poor service and inferior products will lead to a flourishing business. :rotfl :rotfl :rotfl Which school of business delivered these little nuggets of wisdom. :rotfl :rotfl Or is this directly from the MFOGA Business for Dummies manual :rotfl :rotfl It's one thing to defend a company and product you love, I can accept that. It's another to sound like a complete goofball.

Out
 
Re: 25-30 Days to Fett

Shai Hulud said:
WELL OK FOR THE ARMOR...BUT WHY WOULD THEY MADE THE INNER BODY IN PLASTIC....??? CUTTING THE COST IS THE ONLY EXPLANATION.

It's the most logical one that we can think of.

But in the past, every element has been considered and the materials have been chosen for a reason. They could have made a polystone body with plastic armor and I'm actually pretty sure they tried that. If they changed the body then I think they had a reason. Again--look at Vader:

Sideshow Collectibles’ Premium Format Darth Vader Figure is a museum quality 1/4 scale reproduction of the Dark Lord’s appearance in Star Wars: A New Hope. The multi-layered costume combines expertly tailored clothing with a body and armor cast in heavy-weight polystone and other mediums, each chosen to best represent the original costume. The lightsaber, chest and belt panels feature electronic light function. Each figure is painted, costumed, and assembled by hand, and held to the highest quality standards

They have no problem mixing polystone and other materials, and in fact they use the heavy weight quality polystone as a selling point with Vader, but they used plastic where needed. The same happened with Grievous--both used plastic along with polystone where appropriate. I think that they have a reason for switching the material used for the body. All we can think of is cost cutting, but I am going to assume that the decision was a little more complex than that, since Brant already told us that the switch to plastic does not save them any money. The material itself is cheaper, but there are additional costs involved due to tooling issues, etc. If you cooked a $10 cake in a $20 oven, you didn't save money compared to cooking a $20 cake in a $10 oven. We paid Sideshow $30 for a cake, and they have to decide how to give us the best possible product for the money. And if they didn't ultimately save any money by switching to plastic, and if they're convinced that the quality didn't suffer one bit, then I will just wait and see and trust that they know what they're doing and want to give us the best piece possible.

And the way I read it, they didn't make it lighter IN ORDER to cut down our shipping cost. They are just trying to bring that up as a positive outcome of the decision.
 
Re: 25-30 Days to Fett

tomandshell said:
It's the most logical one that we can think of.

But in the past, every element has been considered and the materials have been chosen for a reason. They could have made a polystone body with plastic armor and I'm actually pretty sure they tried that. If they changed the body then I think they had a reason. Again--look at Vader:



They have no problem mixing polystone and other materials, and in fact they use the heavy weight quality polystone as a selling point with Vader, but they used plastic where needed. The same happened with Grievous--both used plastic along with polystone where appropriate. I think that they have a reason for switching the material used for the body. All we can think of is cost cutting, but I am going to assume that the decision was a little more complex than that, since Brant already told us that the switch to plastic does not save them any money. The material itself is cheaper, but there are additional costs involved due to tooling issues, etc. If you cooked a $10 cake in a $20 oven, you didn't save money compared to cooking a $20 cake in a $10 oven. We paid Sideshow $30 for a cake, and they have to decide how to give us the best possible product for the money. And if they didn't ultimately save any money by switching to plastic, and if they're convinced that the quality didn't suffer one bit, then I will just wait and see and trust that they know what they're doing and want to give us the best piece possible.

And the way I read it, they didn't make it lighter IN ORDER to cut down our shipping cost. They are just trying to bring that up as a positive outcome of the decision.

I absolutely agree with everything you have said in this post. I just cannot get around the fact that they did not send an e-mail to the buyers or post an update on the product page. The fact that this was inserted into a production blog 2 weeks before product arrival is a little shady. I also personally don't think that it is a coincidence that this is being tried first on a very popular character. People are still going to purchase it because it is BOBA FETT. And they get their customers used to the idea of an almost completely plastic statue. This would have completely bombed on a character that did not have a following like BOBA. Sideshow is a very well run business. Never forget that decisions of this magnitude at a well run company are planned and thought completely through. They are not a bunch of rubes who just fell off the turnip truck.

Out
 
Re: 25-30 Days to Fett

outlikealight said:
You know as much about business as you do spelling. Did you mean flourish?

So your vast business acumen leads you to believe that alienating your customer base with poor service and inferior products will lead to a flourishing business. :rotfl :rotfl :rotfl Which school of business delivered these little nuggets of wisdom. :rotfl :rotfl Or is this directly from the MFOGA Business for Dummies manual :rotfl :rotfl It's one thing to defend a company and product you love, I can accept that. It's another to sound like a complete goofball.

Out
First off no I can't spell and I will be the very first person to say that but I would prefer that then not having the abiltiy to read. I did have not once said anything like "So your vast business acumen leads you to believe that alienating your customer base with poor service and inferior products will lead to a flourishing business." I even said that thats its not a good policy but many compaines do it and have done very well doing so.

I will say it again maybe this time you can read it.

I don't think that treating customer bad is a good policy. But with that being said its has worked for many companies and has for a long time.

So before you try to make a fool out someone and say they can't spell better learn to read first.
 
Re: 25-30 Days to Fett

outlikealight said:
I absolutely agree with everything you have said in this post. I just cannot get around the fact that they did not send an e-mail to the buyers or post an update on the product page. The fact that this was inserted into a production blog 2 weeks before product arrival is a little shady. I also personally don't think that it is a coincidence that this is being tried first on a very popular character. People are still going to purchase it because it is BOBA FETT. And they get their customers used to the idea of an almost completely plastic statue. This would have completely bombed on a character that did not have a following like BOBA. Sideshow is a very well run business. Never forget that decisions of this magnitude at a well run company are planned and thought completely through. They are not a bunch of rubes who just fell off the turnip truck.

Out

I can't argue with you there. The timing was awful. They very well may have intentionally timed this to coincide with the excitement of the 25-30 day notice that we just received in the hopes of balancing out a positive with a potentially perceived negative. So I'm not going to defend the timing and method of the announcement. I would have liked to have known sooner.
 
Re: 25-30 Days to Fett

mfoga said:
First off no I can't spell and I will be the very first person to say that but I would prefer that then not having the abiltiy to read. I did have not once said anything like "So your vast business acumen leads you to believe that alienating your customer base with poor service and inferior products will lead to a flourishing business." I even said that thats its not a good policy but many compaines do it and have done very well doing so.

I will say it again maybe this time you can read it.

I don't think that treating customer bad is a good policy. But with that being said its has worked for many companies and has for a long time.

So before you try to make a fool out someone and say they can't spell better learn to read first.

I don't want to draw this out any more so I'll respond one final time and hopefully you will do the same and we'll both let it go. I disagree with you on your point that "many companies do it". The vast majority of companies, in fact, do not. If you are a huge company like Microsoft or Best Buy you may be able to get away with it but it is NOT good business. In my city of 120,000 Best Buy is the only large electonics store. They treat their customers terribly but I have to shop there because almost no one else in a 100 mile radius carries things that I want, like HD DVDS or BLU RAY Discs. I don't want to shop there, but I have no choice.
The opposite is true for a company like Sideshow. The smaller your business the MORE you have to care about customer service. One of the things people alway's point to with Sideshow is the great customer service. That is one very important reason for the loyalty of their customer base (You included). Small business' can be absolutely destroyed by poor customer service. That is a fact. They need a loyal following who will come back repeatedly.
I was concerned by the reply from the Sideshow Customer Service rep that was posted earlier. A company in a niche market like Sideshow should never start telling their customers "if you don't like it, don't buy it". I read this as "we don't care what you think and if you don't like it kiss my ass". There are a thousand different way's to reply politely and courteously. This answers the question and most importantly gives them a sense you care AND THEY KEEP BUYING THINGS FROM YOU.
It is a fact in business that if a customer has a great experience with you they will tell less than five people. If they have a poor experience they will tell 25-30 people minimum. Needless to say this does not help. Customer Service for a company like Sideshow needs to be as close to perfect as possible. If Sideshow or GG run their customer service like BestBuy or Microsoft then their doors will not be open five years from now. You can take that to the bank
Hopefully the reply in question was from someone who had been having a bad day. Hey, it happens. But if this type of response is being condoned by Sideshow as a whole that is very bad news indeed.
As for me bagging on your spelling I apologize. That was rather rude of me:eek: . I am sensing that there might be a language barrier between you and I which could be contributing to a misunderstanding.

Peace Out
 
Re: 25-30 Days to Fett

And just to let all you folks with no manufacturing experience know, the decision to go all injected plastic for Boba was made months ago, if not the original plan of production. Do you think those die-cast molds are made overnight?

A definite CS folly for Sideshow. I've been buying from them for a couple of years now and this one has got to be the worse. But it's just one piece among many. Sideshow will survive even after it is apparant they waited to the latest of hours to disclose this vital information. And to joke that at least the buyer will save some money on the shipping shows the lack of just how much SS is in tune with the educated collectibles purchaser. Most of us aren't kids. How do you think we can afford this stuff? That line must have been thought up by one of their teen CSRs. :lol

Shame on Sideshow! :nono :r2d2line :emperor
 
Re: 25-30 Days to Fett

kodiak8658 said:
And just to let all you folks with no manufacturing experience know, the decision to go all injected plastic for Boba was made months ago, if not the original plan of production. Do you think those die-cast molds are made overnight?

A definite CS folly for Sideshow. I've been buying from them for a couple of years now and this one has got to be the worse. But it's just one piece among many. Sideshow will survive even after it is apparant they waited to the latest of hours to disclose this vital information. And to joke that at least the buyer will save some money on the shipping shows the lack of just how much SS is in tune with the educated collectibles purchaser. Most of us aren't kids. How do you think we can afford this stuff? That line must have been thought up by one of their teen CSRs. :lol

Shame on Sideshow! :nono :r2d2line :emperor

Hey, according to some people everything is just peachy in SSville :naughty I just wish I had some swampland in Florida to sell...I figure anyone actually delusional enough to buy this "shipping" nonsense from SS will buy just about anything! :slap
 
Re: 25-30 Days to Fett

kodiak8658 said:
And just to let all you folks with no manufacturing experience know, the decision to go all injected plastic for Boba was made months ago, if not the original plan of production. Do you think those die-cast molds are made overnight?

A definite CS folly for Sideshow. I've been buying from them for a couple of years now and this one has got to be the worse. But it's just one piece among many. Sideshow will survive even after it is apparant they waited to the latest of hours to disclose this vital information. And to joke that at least the buyer will save some money on the shipping shows the lack of just how much SS is in tune with the educated collectibles purchaser. Most of us aren't kids. How do you think we can afford this stuff? That line must have been thought up by one of their teen CSRs. :lol

Shame on Sideshow! :nono :r2d2line :emperor

I'm sure Sideshow didn't think people would be as psycho as they've been about the statue being done in plastic.

This whole Boba Fett issue has had more venom thrown in Sideshow's direction than anything I've seen in the past 4 years. There was nothing in the original description of the Boba Fett figure stating it was polystone!!!

As Brant has stated there is a reason the figures are called mixed media and not polystone format figures. There is nobody that can honestly say the figure looks any different than it did before.

Half you guys here have a serious entitlement issues...who the hell made you boss of how things are done?

It's the clowns on this board and Statue Forum that may cause Sideshow employees to abandon this forum and others like it. Next time we might not even find out if changes have been made at all because of the bull**** that has gone on here.

I really feel bad for people like Dusty, Brant, Chris, and Chicky who visit this board only to have ignorant and classless people attack their feedback and integrity.

This board has been completely taken over by trolls...if others agree with me I say we start a new forum somewhere else for true SIDESHOW FREAKS and rename this forum SIDESHOW CRITIQUES!
 
Re: 25-30 Days to Fett

Kookie said:
I'm sure Sideshow didn't think people would be as psycho as they've been about the statue being done in plastic.

This whole Boba Fett issue has had more venom thrown in Sideshow's direction than anything I've seen in the past 4 years. There was nothing in the original description of the Boba Fett figure stating it was polystone!!!

As Brant has stated there is a reason the figures are called mixed media and not polystone format figures. There is nobody that can honestly say the figure looks any different than it did before.

Half you guys here have a serious entitlement issues...who the hell made you boss of how things are done?

It's the clowns on this board and Statue Forum that may cause Sideshow employees to abandon this forum and others like it. Next time we might not even find out if changes have been made at all because of the bull**** that has gone on here.

I really feel bad for people like Dusty, Brant, Chris, and Chicky who visit this board only to have ignorant and classless people attack their feedback and integrity.

This board has been completely taken over by trolls...if others agree with me I say we start a new forum somewhere else for true SIDESHOW FREAKS and rename this forum SIDESHOW CRITIQUES!
:rotfl :rotfl :rotfl
I don't agree with you at all but the troll part was hilarious.
 
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