My email from SS...
Thank you for contacting our returns department regarding your Catwoman.
We have examined your picture you have provided and compared it against our in-house display as well as the gallery photos on our website. Please know that the head on your Catwoman is consistent with the intended design of this figure. I have provided a picture below directly from our website gallery that will show that the eye shadow is heavier on one side than the other. Additionally, this will show the lipstick is consistent with your piece as well. Keep in mind that since our products are each individually hand crafted and hand painted, there will be minor variations and imperfections that will be considered normal and acceptable.
Sending them more pictures,no way in hell Im keeping this if not offered a replacement head.