Hey guys. Been awhile. Please pardon my brevity (and spelling & text errors), but I'm between flights in Dallas and I'm trying to respond from my phone.
In a nutshell, the incident happened a full year ago now. Whoa. That's even weird to type. It's a drag that it's keeps popping back up, but I can also understand why.
But I'm here to tell you that the problem was isolated, addressed, and made impossible to be reoccur over 10,000 transactions ago. The situation blew (for everyone involved), so I made it my personal mission to make CSC one of the most secure sites on the web. Not just amongst toy stores, but the entire web.
I know that doesn't change what happened, but at least we've been able to provide an exemplary track record of things since we rebuilt our back end system. Hope that helps.
And it's good to be back. I'm going to make more time to get on more often. If that's cool with you guys, of course.
Thanks!
Thomas
CSC