Premium Format DC Comics Superman Premium Format Figure

[Temek]

I noticed something similar on the second pic of post #14956 ,but the person who posted it was only complaining about the tissue stuck to their PF.

Just saw that pic, looks like it is the same.

A lot came like that, simply pulling down on the sleeves usually fixes it.

Just tried pulling down the sleeve and it will show a little of the crack no matter how hard I try.

 

[m.c.d.spargo]

Just saw that pic, looks like it is the same.



Just tried pulling down the sleeve and it will show a little of the crack no matter how hard I try.

That's pretty ghetto. Looks like Sideshow is getting really lazy with the sculpt underneath the material.

 

[Temek]

That's pretty ghetto. Looks like Sideshow is getting pretty lazy with the sculpt underneath the material.

Agreed, even if pulling down the sleeve did the trick, I can't unsee it and it would mess with me.

 

[savageHULK]

I thought it was a break. It is a production crack/seam?

 

[Webb]

Got my Superman PF EX and it looks like it will be going back, already emailed SS requesting a refund. Sorry for the large pic.

View attachment 127710

Probably a return. Somebody's wait list will convert soon.

 

[Temek]

Good question, after seeing the pic on post #14956 and CSI's comment, looks like it is a crack/seam. I mean, a lot of people don't like seems on portraits (new hulk) and this one is way more obvious. So I don't know why SS would let that slide.

 

[savageHULK]

Good question, after seeing the pic on post #14956 and CSI's comment, looks like it is a crack/seam. I mean, a lot of people don't like seems on portraits (new hulk) and this one is way more obvious. So I don't know why SS would let that slide.

Yeah. I don't mind the head seams if the pieces come with alternate head sculpts. But if they don't... Wtf? Like Gladiator Hulk had a removable head.

 

[Temek]

Probably a return. Somebody's wait list will convert soon.

I bet it was, the cardboard flaps were already creased. Didn't have that newness to it that you normally get. Well, it is #2392 if someone's WL converts.

 

[Temek]

Yeah. I don't mind the head seams if the pieces come with alternate head sculpts. But if they don't... Wtf? Like Gladiator Hulk had a removable head.

Exactly, still scratching my head on that one.

 

[mistermark]

Just saw that pic, looks like it is the same.



Just tried pulling down the sleeve and it will show a little of the crack no matter how hard I try.

I dunno, that seems like a minor fix but of course I'm not there to see it. You did pay 400 dollars so if youre not happy I get it. That wouldn't bother me too much so long as I could pull it down to cover it. But youre saying you can't so that sux.

 

[Tavegg]

Lol cracked hands are now minor fixes? Jeezus!!! Get a new one or send it back Temek. I can't even believe this is a discussion. There haven't been a ton of reported issues with this Supes. Came out great but any type of crack is definitely exchangable

 

[Butttornado]

I finally saw one in person at my local comic shop..... I was a bit underwhelmed. I like batman better. It may have been the stores crappy display, but the stitching on the clothes I thought were too big. I will withhold final judgement until I get mine and display him properly.( the sculpted parts looked amazing)

..... Also, I'm still waiting for mine. The comic store got it's reg before I got my ex. "Sigh"

 

[peedi]

So you want Sideshow to open every statue and unwrap, inspect, rewrap, then repackage every single statue? You don't think that would lead to more damage? Not to mention much higher costs?

I'm not sure where you got all that from. I said bad pieces shouldn't be put in boxes to ship out in the 1st place.

As far as everything else discussed, it all goes back to stop putting faulty pieces in the boxes. No need to open up and reinspect things at all. Just do it right the 1st time.

I'm glad that Superman turned out good for so many but for the late shippers who might experience issues now and will get no replacements it comes down to the fact that someone decided to pass a piece that didn't turn out good. They looked right at it and passed it, or were temporarily blind to the problems, and now that's your situation. Same with Apocalypse, JSC Spidey or whatever else. All I'm saying is it shouldn't be as complicated as what you described...just stop passing faulty pieces and watch the overall complaints go down.

Of course there's breakage during shipping and then there's line wide discrepancies like Batpits, upside down arc reactors and sculpted/black wash application web lines vs painted on, but those are another can of worms.

 

[mistermark]

Lol cracked hands are now minor fixes? Jeezus!!! Get a new one or send it back Temek. I can't even believe this is a discussion. There haven't been a ton of reported issues with this Supes. Came out great but any type of crack is definitely exchangable

Whoa I didn't know that was a crack. I thought that was only a seam as I havent received my Supes yet. If it's a seam then no biggie to cover it, but if it's a crack -- heck yeah -- return or get a replacement no exceptions.

 

[Tbolt]

Lol cracked hands are now minor fixes? Jeezus!!! Get a new one or send it back Temek. I can't even believe this is a discussion. There haven't been a ton of reported issues with this Supes. Came out great but any type of crack is definitely exchangable

It is not a cracked hand, it is not a defect of any kind. The hands were clearly molded seperately then attached. The are ALL like that, ALL 7500! Only thing is, the sleeve should easily cover it. Costume probably needs to be shifted a bit/or that's the problem.

 

[Tbolt]

Whoa I didn't know that was a crack. I thought that was only a seam as I havent received my Supes yet. If it's a seam then no biggie to cover it, but if it's a crack -- heck yeah -- return or get a replacement no exceptions.

It's only a seam. Yours and the other 7499 have it.

 

[Solarsailor]

As far as everything else discussed, it all goes back to stop putting faulty pieces in the boxes. No need to open up and reinspect things at all. Just do it right the 1st time.

I've hung around these boards long enough to figure out that it's not all sideshows fault, half of it is in the hands of the most picky group of people you could ever meet. People that spend more time photo shopping circles onto a picture where a 2mm paint spill goes over the inside leg and a slight spot on the back of his arm.

Admittedly a lot of the time QC is bad, but a lot of the time it's the dudes that have become blind to the forum. I bet almost nobody here ever even thought about sending back their first PF, they probably just looked at in awe and said stuff like "he has a little scratch here but not biggie, I love him"

Now it's more like "Holy hell, my PF has paint splatter on his left shoe, replacement!" Then you get guys that are just like that with everything.

This is the reason SS never have any spare parts or can't give you a return, because the buyers are putting them into the red with unrealistic demands.

 

[csi]

I'm not sure where you got all that from. I said bad pieces shouldn't be put in boxes to ship out in the 1st place.

As far as everything else discussed, it all goes back to stop putting faulty pieces in the boxes. No need to open up and reinspect things at all. Just do it right the 1st time.

I'm glad that Superman turned out good for so many but for the late shippers who might experience issues now and will get no replacements it comes down to the fact that someone decided to pass a piece that didn't turn out good. They looked right at it and passed it, or were temporarily blind to the problems, and now that's your situation. Same with Apocalypse, JSC Spidey or whatever else. All I'm saying is it shouldn't be as complicated as what you described...just stop passing faulty pieces and watch the overall complaints go down.

Of course there's breakage during shipping and then there's line wide discrepancies like Batpits, upside down arc reactors and sculpted/black wash application web lines vs painted on, but those are another can of worms.

You do realize it's not actually Sideshow putting the statues into the boxes right? It's the factory they contract with to produce them. These factories generally don't care how picky you are about your statue, or even if you are happy with the final product. All they care about is making a specific quota to ship so they can get their money. I'm sure Sideshow spot checks each batch when they get to the warehouse, but the only way to make sure there are zero defects would be to open every single one and inspect them.

 

[Webb]

Yeah. I don't mind the head seams if the pieces come with alternate head sculpts. But if they don't... Wtf? Like Gladiator Hulk had a removable head.

You can't see the seams on the Gladiator.

 

[skillet]

You do realize it's not actually Sideshow putting the statues into the boxes right? It's the factory they contract with to produce them. These factories generally don't care how picky you are about your statue, or even if you are happy with the final product. All they care about is making a specific quota to ship so they can get their money. I'm sure Sideshow spot checks each batch when they get to the warehouse, but the only way to make sure there are zero defects would be to open every single one and inspect them.

However, just because they outsourced it doesn't relieve them of accountability and responsibility. SSC is on the base. SSC is on the art box. SSC is on the shipper box. SSC charged your credit card. As a customer, of there's a problem I look to SSC, NOT the factories. Having said that, SSC has always treated me fair so far. I can understand the frustrations some of our members are having.