DX02 residue in abdominal area, has yours shown signs of it?
- Thread starter Geil
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I thought that too. I only just found out recently what it is. S/A stands for Suki Au. She's the lady that deals with customer service and is the only person.
yeah have not seen HT respond to anyone on FB for a while nowMaybe they actually stopped reading their own wall now.
The problem is, like any publicly open message board, you get a mix of useful people and complete _______s and when the _______s become the majority of the content, it's not worth dealing with anymore.
Sideshow had a pretty strong participation in this site when I first joined, but as more and more people became tactless and spent time making unproductive, trashing commentary and using tasteless language, they've become less and less active here. I'm sure they still read occassionally, but back in the day, you could chat with them almost like any other member here. Sites like this and Facebook breed people that want to be complete asses and because it's an anonymous place, they're fee to be as bad as they want without consequence. Unfortunately, they ruin things for those of us that are just tyring to have a fun, civil experience.
yeah have not seen HT respond to anyone on FB for a while now
The same could be said about their email as well. Have you had anything? I still haven't.
If only they never changed the size of the bicep plates and just kept using the v1's they would never have oozed.
They probably still would have, even if they used the v1 molds, the material would probably have been the same. I really think in the end, whatever the unique material is that was used for the bicep plates and the stomach of the original shirt, that's what went wrong.
I don't know the reason, it's just my observation based on the construction of the figure. The pants, sleeves and 70% of the the midsection of the shirt were made of the soft rubber, the front of the shirt and the bicep plates were made of a denser rubber and the only spots on the figure to show the problem. It just seems that something about that material results in the problem. Since HT has opted to just make the shirt out of hard plastic, I'd say they never even figured out what about the original material resulted in the leaking and just moved on to something that wouldn't do that.
they did reply to me two weeks in.... and rejected me thinking that i am trying to replace my replacment. I CCed Toys2 in ally emails so Eric thought the same and trying to help sort it out. Good to have him ony side.
I think the theory of incomplete curing has been the best so far. And with my replacement nothing being leaky (not even the bicepts) would lead me to believe that HT tracked down the problem. Lack of confidents is maybe the resaon why they went away from the material to the hard plastic. Just not acknowledging it to avoid a mass recall as have been theorized here many times.
I would say time was more of a factor than anything. They knew that they needed a fix by the time DCD figures went out, the replacement folks have been guinnea pigs for their tests. They tried that sheet, it failed, onto the hard plastic, which to me feels like a sure fire solution, they don't have time to really test things out to figure a way to use the rubber for it, so they took a sure fire route to make sure DCD figures went out on time and with little or no chance of leaking. If all the figures were shipped and it was a matter of fixing things for folks only, they might have kept trying until they found a way to stick with the rubber, but to make the 5/26 release with DCD, they had to have it well into production by a certain point.
thenammagazine
Super Freak
I completely disagree. Bud, I think your view on this is now biased because you've got a good replacement. Fact is, HT deserves to be treated like ____ because that's how they're treating their customers. People who dropped $200 on a ____ed figure. HT is now even denying replacements. You go right ahead and put your knee pads on and treat them nice. They should be raked and sued. What they did amounts to fraud.
You know what happens to the nice guy in the end? He gets ____ed while the squeaky wheel gets heard. That's how laws change, that's how people get refunds, that how ____ gets done. You wanna bum up because you got your replacement, fine. But don't fault someone for treating HT the way they're treated. Get biblical on their ass. Eye for an eye, tooth for a tooth. They don't listen any other way. Hit them where it hurts most. Make them lose face over this figure. Shame them. THEN, and only then, will they start realizing they can't get away from this.
I didn't say they don't deserve to be _____ed at, I said it's ____ed up that they only seem to listen to people that treat them like _______s. If anything, by your example, they should pay MORE attention to the nice people, they should be saying, "wow, someone that isn't treating us like ****** bags, let's listen to them."
I realize that, but to me, it's ____ed up that the system works that way, and I stand behind the idealistic notion that it shouldn't have to be so and if I see someone in here seeming to beat themself up because they opted to try to be a nice guy instead of _______ like some people were, I'm going to support them for doing what I feel was the right thing ethically. No person should feel bad about behaving nicely instead of being an _______, that's another win for Hot Toys in my eyes, if they they can treat you like crap and also make you behave in ways you don't believe, then you the customer are the one who loses all around, no figure, and you've caved on your principals.
thenammagazine
Super Freak
Look at poor Giel. How far did he get posting up the issues on Facebook? A bunch of assclowns, the mental equivalent of baboons, began throwing literary poopballs in his direction. I wouldn't be surprised if there were HT staffers involved in that. A philosophy that works much better in my book is, You have to GIVE respect to get respect, and HT not being responsible for this figure has shown absolutely NO respect for their customers. Therefore, they deserve none. Especially now that we know they're more than aware of the issue and are intentionally skirting it. It's funny that you're such a big Rambo fan but are failing to get the message he stands for. Stop and think for a second, WWJRD?
I'm not arguing that HT doesn't deserve to be treated poorly for the way they're treating people in this situation.
I just didn't think it right for Geil to be questioning himself for being nice. While being nice in this situation is bound to get you nowhere, I support people going that route if it's what they believe in. I believe that what matters at the end of the day is living with the person you are and how you conduct yourself, if you believe in being the nice guy or whatever, sure it may mean getting walked on or missing out on some things, but what good is avoiding that if you're being someone you don't want to be. Geil sounds like he doesn't want to be like the _______s were on FB and such but feels like he should have acted that way to make more of impact, I was just trying to make him feel better about being the type of person he felt he should be in the situation.
I just didn't think it right for Geil to be questioning himself for being nice. While being nice in this situation is bound to get you nowhere, I support people going that route if it's what they believe in. I believe that what matters at the end of the day is living with the person you are and how you conduct yourself, if you believe in being the nice guy or whatever, sure it may mean getting walked on or missing out on some things, but what good is avoiding that if you're being someone you don't want to be. Geil sounds like he doesn't want to be like the _______s were on FB and such but feels like he should have acted that way to make more of impact, I was just trying to make him feel better about being the type of person he felt he should be in the situation.
thenammagazine
Super Freak
Each situation should be assessed properly. In the case of Sideshow, we know that they bend over backwards to make sure their customers are satisfied, completely eating the shipping on multiple exchanges until finally refunding the money of the customer is still not satisfied. That commands respect. Ignoring people until they bug the piss out of you, sending faulty replacements, promoting piss poor behavior on Facebook, refusing returns for faulty products... I dunno. There's just absolutely no quarter given there, so none is deserved. They may as well have just put this in the DX02 box:
You know, that raises something that I've often defended Sideshow on in the past and now really stands out in my book. People argue over product quality alone, but I give huge points to Sideshow for how they handle customer care, and to me that's as important as your product quality.
Each situation should be assessed properly. In the case of Sideshow, we know that they bend over backwards to make sure their customers are satisfied, completely eating the shipping on multiple exchanges until finally refunding the money of the customer is still not satisfied. That commands respect. Ignoring people until they bug the piss out of you, sending faulty replacements, promoting piss poor behavior on Facebook, refusing returns for faulty products... I dunno. There's just absolutely no quarter given there, so none is deserved. They may as well have just put this in the DX02 box:
I'll trade you.
thenammagazine
Super Freak
There's some good stuff that comes out of China though, that's why the lemon is better.
Ok I am not that nice
in life and work I learned that playing nice all the time does not work in your favor. Usually I try to be strict but not mean and when ppl around me realize It is about getting work done and respect me for it I am all for opening up and being nice to them. When dealing with any CSR I am always super nice and try to put a friendly spin on things and it has gotten me in most cases very far. But there are the instances when that does not get you anywhere due to the lack of actual respect for me the customer and I feel obligated and in the right to throw a hissyfit. The line must be drawn here and no further.
Like I said I would never boycott them for all the reasons stated before but I guess depending on how motivated I am I may still take my leaky bay and just take it to TH and destroy it in front of their store if that gets their attention
in life and work I learned that playing nice all the time does not work in your favor. Usually I try to be strict but not mean and when ppl around me realize It is about getting work done and respect me for it I am all for opening up and being nice to them. When dealing with any CSR I am always super nice and try to put a friendly spin on things and it has gotten me in most cases very far. But there are the instances when that does not get you anywhere due to the lack of actual respect for me the customer and I feel obligated and in the right to throw a hissyfit. The line must be drawn here and no further.
Like I said I would never boycott them for all the reasons stated before but I guess depending on how motivated I am I may still take my leaky bay and just take it to TH and destroy it in front of their store if that gets their attention
By chance I was playing catch up with my RSS and came across this article
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