I wouldn't say anyone ignoring this defect is in the wrong, it's their call, their money, but like the people slamming folks on FB that keep posting trying to get a response out of HT shouldn't be chiming in, they should respect that it is a problem for some people.
I feel like this is a mass problem that everyone should be reporting and trying to get resolved, but if people opt to not care about it, that's their call. Do I feel it hinders trying to make a point to HT, sure, but I don't think they should be faulted for not sharing our perspective on it being a serious problem.
I feel like this is a mass problem that everyone should be reporting and trying to get resolved, but if people opt to not care about it, that's their call. Do I feel it hinders trying to make a point to HT, sure, but I don't think they should be faulted for not sharing our perspective on it being a serious problem.