ENTERBAY: Men In Black

[Lejuan]

Friday I received my agents j and k.

They are the worst figures enterbay has released to date.


- The buttons on the sleeves fell.

- Both dresses, has spots of glue.

- The fabric used is a crap literally

- Figures not stand by themselves, necessarily to use the stand.

- The worst, for his faults, I can not sell them, much less return them.

- nothing to do with Elvis n Jean Reno.

I feel robbed by Enterbay

Geezus, what a shocker ...but how come you can't return them?

IMO good news stories about these figures don't do anything to alleviate the reality that, once again, enterbay have treated their customers like schmucks.

 

[francsicoliger]

Geezus, what a shocker ...but how come you can't return them?

IMO good news stories about these figures don't do anything to alleviate the reality that, once again, enterbay have treated their customers like schmucks.

- Having to return to Hong Kong figures and pay the shipping?

- The risk is too high, besides I doubt that solutions in a short time, to major problems such as drop buttons, and weak legs.

- The fabric of the dress, without those patches glue, equally embarrassed.

My worst figures ever acquired.

 

[Josette]

Enjoy. I wouldn't want to see that K sculpt on a shelf next to my HT and SS sculpts.

I have custom sculpts of the series to use in place of them.

The sculpts sound like they're the only quality thing about the Enterbay figures.

 

[DanceGavinDance]

That's crazy man, I just don't get what happened with these releases...granted I only have one Enterbay figure, the 1/4 T-800 and that thing is FLAWLESS...probably my favorite figure I own period. I guess maybe they rushed these? Again though, I'm going to remain optimistic and hopefully I won't have to fix too much.

 

[francsicoliger]

That's crazy man, I just don't get what happened with these releases...granted I only have one Enterbay figure, the 1/4 T-800 and that thing is FLAWLESS...probably my favorite figure I own period. I guess maybe they rushed these? Again though, I'm going to remain optimistic and hopefully I won't have to fix too much.

the problem is with the MIB, by the eagerness.

of my ELVIS and THE JEAN RENO, I have no complaints

 

[surfin4]

they seem to have a run of 5 or 6 good figures and then try to pull a stroke

 

[bplus73]

I think with only those DML MIB figures (i bought) with awful headsculpts as their competitors, Enterbay might feel that you want MIB you have to buy from them, no matter how many flaws they have. I really love EB headsculpts, but it is really pity with such inexcusable mistakes.

 

[Lejuan]

- Having to return to Hong Kong figures and pay the shipping?

- The risk is too high, besides I doubt that solutions in a short time, to major problems such as drop buttons, and weak legs.

- The fabric of the dress, without those patches glue, equally embarrassed.

My worst figures ever acquired.

If EB are agreeing to refund the return shipping I'd definitely give it a shot - maybe you won't fair any better with the loose knees, but getting replacements would much better than being saddled with the ones you have.

 

[wofford29]

Finally heard back from Enterbay after going over a week with no contact. It only took a paypal claim to get the response. They will be issuing a FULL refund once they recieve the figures back.

 

[peterparkernypd]

I feeling lucky, cause my figures seems really nice in the shelf.

Maybe I don´t try to find so much problems on it?

 

[Josette]

Maybe I don´t try to find so much problems on it?

I think things like broken feet, missing buttons, and stained, torn suits are easy to spot.

Be glad you're one of the fortunate people who got good figures.

 

[Niceman]

I feeling lucky, cause my figures seems really nice in the shelf.

Maybe I don´t try to find so much problems on it?

While I'm also one of the lucky ones, I don't think it's fair to suggest the others are "trying" to be unhappy about bad legs and some of the other problems.

 

[Garemlin]

Ok asked this earlier in the thread but didn't get a really good answer.

Is it worth sending back just the clothed bodies for replacements or is it just not worth the risk. EB is willing to do that or issue a full refund. And either option they are paying for return shipping.

I really want to have these two in my collection. But I just don't know if I will end up with crappy legged bodies and flawed suites the second time around.

 

[Buttmunch]

Finally heard back from Enterbay after going over a week with no contact. It only took a paypal claim to get the response. They will be issuing a FULL refund once they recieve the figures back.

Are they paying for the shipping?

 

[wofford29]

Are they paying for the shipping?

I doubt it. They just said after they recieve the item Paypal will refund me. Technically the shipping was part of the price I paid them so they had to pay to ship it to me and I paid to ship it back to them so it's a wash.

 

[Buttmunch]

I don't feel the same way. They knowingly sent out faulty goods. They need to pay the shipping costs if they want them back IMO.

 

[wofford29]

I'm not going to push it because they don't even have a return policy. It's only exchanges.

 

[Niceman]

I'm not going to push it because they don't even have a return policy. It's only exchanges.

I'd push it. You can always file a PayPal dispute.

 

[wofford29]

I'd push it. You can always file a PayPal dispute.

I did. That's the only way I got a response from them. PayPal is only going to refund what I paid them though.

 

[mmmmBrains]

That's some shoddy ish. I'm starting to think products made by SSC are the way to go..... Enterbay and Hot Toys both have horrible customer service. Couldn't believe HT sent a loose Iron Man in a bubble mailer. Then you have this Enterbay fiasco... you would think black suited figures would be fairly to pull off? No excuse for the bodies to have weak knees, none at all. It's crazy how much we pay for these figures and how many problems a lot of them a plagued with. I mean who the ____ should have to spend $200+ on a 12 inch figure, only to have to spend $40 more to replace a faulty body? Anyone who thinks that is acceptable is ignorant. Rant over.

Sorry to all who got faulty figures....