I have no interest in the Rodman nor ever ordering from EB directly again. Imagine running a business, taking people's money, not sending product until a PayPal claim is filed, then ignoring every message until the last day you have to respond? No way that was a coincidence, they had my money for just over a month, ignored everything I and PayPal sent them, then after I file they wait until the 10th day and then mysteriously 'have my order ready to ship' on the very last day before PP refunds my payment?.
Then to top it off they come up with a bunch of BS saying they were 'waiting for my response before they shipped"? Tough for me to respond to a message they never sent. Maybe they should have shipped my item when I paid for it, that's what other retailers do. I wonder how many people get shafted by EB because they wait until after the 45 day buyer protection period to address the situation? Taking people's money and not sending what they paid for is plain and simple fraud. There should be NO way they'll allowed to continue using PayPal for their business.
Again, if you want EB figures and want to avoid their horrible customer service then the simple solution is to buy from somewhere else. You got screwed, I get it. If you feel that strongly about it don't give them anymore of your hard-earned money, either directly or indirectly.
I still would buy an EB figure over a Storm Toys figure any day of the week. ST figures look like caricatures of their real life counterparts. I've looked at photos of EB figures and, at first glance, mistaken them for actual photos of the people they're supposed to depict. I've never made that same mistake with a ST figure.