Hey axe, what do you know about the Ebay store bout accepting returns?
Natalie told me that ebay store was just giving free shipping which wont be available when you buy from their site directly via Paypal. This is probably done for them to get some more 100% feedbacks and establish the rep of the store.
Plus get this - They are kinda 'new' in ebay is what I gathered, so they havent put up everything properly yet and the store and listings are still being worked out.
ALSO their returns policy in ebay is the SAME as normally buying direct from them
that is:
1. Issues MUST be noticed within 7 days getting the item.
2. All items will come with a RMA form if you dont get it, email cs and they will give you an RMA number. This RMA is some Returns Merchandise something something which is used to identify and catalogue all returns/repairs items
This RMA form/sent has to be sent by the customer along with the faulty part back to the Enterbay returns office.
Enterbay are NOT bearing the cost of SENDING the return part for replacement, so customers have to send back the item with their own money
BUT they will bear the cost of shipping it BACK to you AFTER REPAIRS
Returns cant be based on faults like damaged shipper box or figure box. As long as the figure is fine its not seen as a faulty thing.
3. The
NO RETURNS POLICY applies as Enterbay will NOT take a WHOLE ITEM back and issue you a refund. They will not issue REFUNDS full or partial under any circumstances. They will only do repairs on faulty products.
This is as much as I gathered from what I was told and I read in the policy statement they issued
I don't trust the eBay listing. I'd rather order directly from EB
Its legit but they are still trying to get a hang of things there thats why it looks dodgy at places and I see Che has already sold out, all 5 pieces gone. Some fellow bought 3!
!
