Re: Hot Toys – MMS183 - The Dark Knight Rises: Bane Collectible Figure
Sorry to hear that your order was held up even though you ordered way before I did. The same thing happened to me when the DX12 originally shipped out back in late October. I ordered within hours of it showing up on SS in July and it didn't ship until almost a full week after it arrived in their warehouse, which was already 10 days after I was billed because of it being held in customs. It seems that whatever glitch they have in their system is not being fixed.
Sorry to hear that your order was held up even though you ordered way before I did. The same thing happened to me when the DX12 originally shipped out back in late October. I ordered within hours of it showing up on SS in July and it didn't ship until almost a full week after it arrived in their warehouse, which was already 10 days after I was billed because of it being held in customs. It seems that whatever glitch they have in their system is not being fixed.
Well I joined the club. After Bane, I will no longer be ordering from Sideshow unless the item is in stock and I desperatly need it.
I just got off live chat. I asked when my figure was shipping and gave my order number. The lady said that my card was charged yesterday and then stated it should ship in 3-5 days. I then told her about the guy that ordered in Jan and his has already shipped when I ordered him back in Jul and asked what was up with that and asked what was the purpose of priority pre-order. She said that they charge the cards in the order that they are ordered and then sent to the warehouse.
I found that crazy and asked then why even pre-order at all if the shipping order isn't controlled and given to the people who ordered first. She said that there was/is a minor glitch in their system and they are trying to work it out.
All in all, I was very turned off by this whole situation and will not be using them again. Apparently, the order of pre-order doesn't matter. If you order it first, it doesn't guarantee that yours will ship first, it only affects the card charging order. WTF is that?
Priority pre-order is a joke too.