Sooo...a week ago I received my first batman from Forbidden planet.com, and I sent it back for a replacement, due to the cowl having a weird blemish at the front centre, which I attempted to rub off but it didn't help, as this weird blemish left a big shiny spot on the cowl which was irreparable.
Today I received my replacement and it has the same problem only worse this time.
Here are some pictures straight out of the box. https://uploads.tapatalk-cdn.com/20161207/c5c720263424661b206f15d8dfa400df.jpg[IMG]https://uploads.tapatalk-cdn.com/20161207/d7f35c0c336938e57ee14330bd8d1aff.jpg
I believe this issue is happening to the cowl either reacting with this white foam pad, or friction when the figure is in the box due to this white foam pad:
[IMG]https://uploads.tapatalk-cdn.com/20161207/864b88e33c76dc74599caf647649d853.png
I believe the white pad (which is actually meant for protection) is damaging the rubbery textured effect of the cowl, which is the excess black material you can see has pooled up in the images, which then leaves a shiny, smooth spot on the cowl. Making it look Horrible.
This issue was discussed last week on here, so I know I'm not the only person having issues with this. So I thought this post may help people to understand the issue.
I am going to try and gently rub off the damage tonight with a cotton bud (q-tip) I will post the results.
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Sorry to hear that, man. That's a bummer.
Although, this is evidence and precisely what I've always meant when I've stated before in the past that when your figure has only a very minor blemish, you really have to weigh the pros and cons of returning it and that if you do, you're taking a gamble. For a figure that you have been waiting for what feels like ages, it's understandable that we want it to be utterly perfect and bereft of any blemishes, even the slightest ones; but if you send it back, you're taking a gamble. There's no guarantee that your replacement won't suffer from the same thing, be even worse (as in this case), or have an entirely different issue (that ends up being worse) than what your initial one didn't have because they're not going to open every shipper box to check each figure and ensure that they send you one that is utterly flawless.
Torn clothing, discernible unsightly scratches, overly loose or broken joints that prevent the figure from staying posed, badly errant or smeared paint, etc., I can understand. If your figure however has a slight spot and it's something you can otherwise live with, and there are no other problems with your figure, I personally would keep it.
To me, I've pretty much accepted that since these are hand made, it's near impossible that you're going to receive a 100% perfect figure that doesn't have even the tiniest of blemishes. I've fortunately never had the misfortune of receiving a figure that I considered required needing to be returned, but it's also been rare that I've received a figure where I personally didn't find something on it that I wish wasn't there.
