For clarification, Sideshow Collectibles has always responded to me even if they didn't have any information to offer, and they've always been nice... maybe the comments were about someone else's experience with them? I was ignored by Hot Toys, multiple times, so I have given up on ever trying to get any information of any kind or assistance from Hot Toys. They're the ones I find frustrating, and I suspect SSC really are as in the dark as we are - they have said repeatedly that they aren't told anything more than we are, and when they get information they generally share it with us. Whether this is the case or not, I can't say, I have no reason to disbelieve them.