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well the backlash continues on the he-man.org and facebook....Mattel really needs to make this smooth for people or we all can say goodbye to the best action figure line on the planet.
 
well the backlash continues on the he-man.org and facebook....Mattel really needs to make this smooth for people or we all can say goodbye to the best action figure line on the planet.

Yeah, I can't really blame anyone for me not getting Mer-Man because I pretty much procrastinated the hour he has available but I do find it annoying that Mattel continually denies us the leisure of ordering these over a period of at least a week. Hopefully Fish Face will get re-released because I refuse to pay a penny over retail for him.
 
well the backlash continues on the he-man.org and facebook....Mattel really needs to make this smooth for people or we all can say goodbye to the best action figure line on the planet.

while looking at the facebook page, i'm amazed at how international MOTUC is! guys on the entire planet are all trying desperately to get a hold of these toys :banana
 
well the backlash continues on the he-man.org and facebook....Mattel really needs to make this smooth for people or we all can say goodbye to the best action figure line on the planet.
Well, it's popular enough that people keep coming back, clogging up the systems in a mad dash to order them, despite getting screwed over and over again. So, I don't think they will have much of a problem selling the damn things well into the future.
 
I got my confirmation and unfortunately because of the issues with ordering yesterday I had to go with Economy postal. Regardless though, I will be getting my Mer-man.
 
I got an email confirming shipping for 2 mer-mans from the 15th' s lost order. I used paypal plug-in card, and it said in the email I had been charged. No charges shown yet. I do not think they can even charge me, as it was a one time use card. So, at this point I am confident I will receive two free Mer-mans and maybe get refunded some shipping fees. Part of me wants to feel bad, but I am not going to go through more trouble trying to correct their mistake. I just hope that this whole mess will not be repeated with future releases. So in the end, Mer-month wasn't too terrible, just frustrating. :D
 
from facebook:
https://www.facebook.com/pages/Mattycollectorcom/57309659843

they are not reducing the order limits of 10 figures :( and they are planning 2 options for the subscription service:D

Updates and whats on deck
Today at 4:11pm
Hey toy guys and gals,

So here is the latest. As many of you know Mer Man sold out AGAIN in very little time. We have therefore increased production again on MOTU figures. However, as we need to purchase raw materials for figures sometimes 6-8 months ahead of the "on sale date" the first figure we will be able to increase production on is Tri Klops.

So Zodac, Hordak and Man-At-Arms will have similar runs to Mer Man (which is still the highest run to date) and starting with Tri Klops we will increase production again. We are committed to continuing to increase the run until we get it just right. Keep in mind, that it wook 41 days to sell as many Beast Man as we sold on the first Mer Man sale. We don't want to get stuck with excess product, so it is a very careful balancing act between producing to demand without over producing. But we have our best folks on it and are working overtime to get it just right!

But in other news it seems that the sale went off without the major IP issues we had last time. We will continue to improve both product and the sales process every day to meet all of our fans needs. Here are a few more updates and FAQ answers:

1: We do not yet have prices or limits for the SDCC items. We will reveal these well before the show. Hang tight for now!

2: The Legion of Superheroes JLU 4 pack and Zodac will both go on sale on May 15th at 12:00 noon.

3: We will also have more Adam Strange/ Starfire packs on sale soon. We just got the second shipment in due to a delay. Check back this weekend for more!

4: We have heard fans asking about order limits, but again, we looked at the numbers and the vast majority (close to 90%) of orders are for 3 or less units. Yes there will always be people who buy more to resell or to save on shipping, but unless we see a spike in large orders at the limit we are not going to alter the limits again (except for SDCC items). We set the limits based on fan feedback that 4 was not enough. We are not going to keep changing the limits every month. 10 seems to work for most fans since 90% of you are ordering less than 3 anyway. We announce product about 3 months prior to onsale date, so if you want new figures you will know just when to be online to order!

5: DCUC Wave 8 is now in stores. Be sure to head out to pick up the latest figures with Hawkgirl., Gentleman Ghost, Dr. Fate, Parademon (in two colors!) Mr. Terrific, Vigilante and Commander Steel helping to build up a bonus 10" Giganta figure (with mini Ray Palmer!). Truly one of the best waves yet with more on the way.

6: We won't have any more big reveals until SDCC. Some of our product (like JLU) was held up a bit do to factory issues back in December. We are doing EVERYTHING we can to work with Target to get fresh figures in stock. It is not always easy, but we are extremly committed to this! New JLU is coming!

7: We are working on the CARs, Ghostbusters and DCU brand pages and hope to have them up before the summer.

8: We are also working out the final details on the MOTU subscription program. Ideally, subscriptions will be open for a set amount of time (10- 15 days). Fans can place as many subscription orders as they want in this time. Each subscription will get you the final 6 or 5 (depending on when we can launch it) figures of 2009. We will then have a new subscription for 2010 for all 12 monthly figures. Subscriptions will not include convention or bonus figures simply because these do not have as firm on sale dates and we don't want to lock in to figures which may move around release dates.

All figures (both monthly and bonus figures) will also be available to order in the standard way on the 15th of the month per norm.

We are trying to set up the subscription to work in two ways. 1: Figures ship (and are billed to you) each month on the 15th. 2: Figures are held and will ship and bill all at once at the end of the year. Ideally we will have both options up and running. We don't want to open the subscription program until we know 100% it will work and their are no IP bugs. It is coming, please just give us a bit more time to make sure it will run the way we intend it before it is up for sale!

Okay, that is it for now. Please keep the feedback coming and we will continue to do everything we can to keep the Matty.com experince smooth and easy.

See you on the convention floor this summer!

Matty
 
i don't know who that option would benefit? why would you want to wait all year to get the figures that everyone else already has and then have to fork out hundreds all at once:confused:
 
And then people just cancel at the end of the year and they're stuck with product that they stored for an average of 6 months.
 
Hordak will have the same quantity as Mer-Man?? :google

I hope everybody will remember to call in sick for the 15 minutes he'll be available.

Khev u back in, I will be ready for this and not make the same mistake of trying to refresh my order, Mer-Mans are coming my way one way or the other... :maul
 
Khev u back in, I will be ready for this and not make the same mistake of trying to refresh my order, Mer-Mans are coming my way one way or the other... :maul

Yeah, pretty much. I missed out on Mer-Man but will probably get him if he gets a re-release. Looking forward to He-Ro and am gonna and try and find a reasonably priced Faker.
 
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